Samsung's internal investigation results have been highly anticipated since they were announced by the company. Investors and loyal fans of the brand are waiting to hear the reason behind the recall of millions of Galaxy Note 7 devices, and Samsung has now confirmed that we will be getting the official word on January 23. This announcement should hopefully bring the Note 7 debacle to a close in time for the announcement of the Galaxy S8, but that's not the only thing hanging over the company as it tries to move on.
Samsung's internal investigation is coming to a close just as an external investigation is picking up steam. The results of the Note 7 investigation will be released to the public on January 23 from the company headquarters in Seoul, just a day before the head of Samsung’s mobile business, Dong-jin Koh, reveals its fourth quarter earnings. While the end of the Note 7 debacle should be a positive thing for Samsung, there is an external investigation by South Korean special prosecutors into possible bribery and corruption that still threatens the company.
Internal Note 7 investigation
The source didn't want to be identified by Reuters, and is not authorized to speak publicly about the matter, but an unknown person did provide a lot of decisive new information about the in-house investigation ahead of the official release. Apparently, the battery was the culprit after all, which isn't consistent with an independent investigation by an engineering company which said the battery wasn't given enough room in the device due to a design flaw by Samsung. According to the Reuters source, Samsung replicated the fires and they couldn't be explained by the device's software or the design of its hardware. This could be good for Samsung's image, if the problem turned out to be the fault of one or more suppliers.
The investigation results announcement should help regain the trust of consumers, if the issues with the battery are fully explained and the company has a sufficient plan in place to prevent more dangerous devices from being released. We will also hear independent investigation results too, since Samsung tapped "independent expert organizations" to conduct "their own investigation into various aspects of the Galaxy Note7 incidents".
In addition to the results, Samsung will reveal the measures they plan to take to avoid future calamities of this type, which they referred to as a "quality enhancement plan".
The live stream will take place in English on January 23 at 10am KST (8pm ET on January 22) on Samsung's website.
In addition to regaining consumer trust, Samsung also needs to impress investors. Following the announcement the fourth quarter earnings results will be released, which are predicted to beat forecasts, so investors should be pleased. Tune in at 9:30am KST on January 24 (7:30pm ET on January 23) to listen to their earnings conference call.
Arrest warrant for Samsung heir denied
The internal investigation and fourth quarter earnings aren't the only issues hanging over Samsung as they prepare to launch the S8. Samsung has been accused of participating in bribery and corruption to the tune of $25 million in order to gain influence with Choi Soon-sil, the friend of the recently impeached President of South Korea, Park Geun-hye.
Prosecutors had requested an arrest warrant for Lee Jae-yong, the vice chairman and heir-apparent of Samsung, but a judge ruled on Thursday that there was insufficient evidence to make an arrest. Samsung said in a statement that the "merits of this case can now be determined without the need for detention," which means that the case doesn't stop here.
Do you think the S8 launch will be a success? Will the bribery investigation will affect the company's future? Tell us what you think in the comments.