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Facebook Messenger problems and solutions

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© Diego Thomazini/Shutterstock

For some time now, Facebook Messenger has been a standalone app, separate from the Facebook application. This has made it a more powerful messaging service capable of competing with its cousin, WhatsApp. Its independence also makes it hungry for battery and memory, however, and it now comes with its own set of concerns. Here's what to do when Facebook Messenger is not working on your Android phone.

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Is Facebook Messenger down?

Facebook Messenget screens
Before you troubleshoot, make sure the problem isn't with your phone! / © NextPit

Before you start pulling your hair because Facebook Messenger isn't working, it would be a good idea to check if the issue is being caused due to an outage. It is not uncommon for Facebook services to go offline at times, and there have been several instances of this happening in the past.

One of the ways you can check for outages is to visit the Platform Status page for Facebook. This page usually lists ongoing outages. There are third-party services like IsItDown and Downhunter that can help you check the status of Facebook Messenger. If the issue is on Facebook's end, the only option is to wait or use an alternative messaging service.

Check the status of Facebook Messenger using a web browser

Before you start troubleshooting Facebook Messenger issues on your smartphone, it would be a good idea to check if you can access the service using a web browser.

Access Facebook Messenger via your browser:

  1. Simply open your web browser and go to
  2. Log in with your username and password.
  3. You should be able to access your messages within the Facebook website, old-school style.

Try Facebook Messenger Lite

Another way to go about this is to install a pared-down, less resource-intensive version of Facebook Messenger called Messenger Lite for Android devices. Some people actually prefer using Messenger Lite over its bloated cousin because it uses fewer resources (especially RAM and storage) and was generally thought to be less buggy.

  1. Get Messenger Lite from the Google Play Store.
  2. Download, open, and log in with your credentials.
  3. Enjoy messaging as usual, with a streamlined appearance and just the essential features.

Fix Facebook Messenger errors on Android

Let us now take a look at some of the more common errors that you may encounter with the Facebook Messenger app for Android smartphones.

Facebook Messenger: 'Please check your internet connection and try again' error

This is among the most common errors that you may come across while using Facebook Messenger on your Android phone. Many people have complained about an error message that says, "Please check your internet connection and try again" when trying to use Facebook Messenger. Please follow these steps to try and fix the issue.

  1. Open the Settings menu on your Android phone.
  2. Go to System and then tap on Date & time (the menu options may change depending on the Android skin your phone has).
  3. In the Date and time menu, ensure that the options Set time automatically and Set time zone automatically are selected.
  4. Once this is done, go back to the Settings menu.
  5. Open the Apps menu.
  6. Select All apps.
  7. Look for Messenger in the list of apps and tap the option that says Force stop.
  8. Once this is done, go back to the home screen and try opening Facebook Messenger again, and the issue should be fixed.
Android time settings
Changing the time and date settings can be a possible solution to Facebook Messenger errors / © NextPit

The steps for iPhone users are a bit simpler:

  1. Open the Settings app.
  2. Choose General.
  3. Tap Date & Time.
  4. Activate the Set Automatically option.
Time synchronization settings
Time synchronization issues can be fixed with a single option / © NextPit

Fix the 'Unfortunately, Facebook Messenger has stopped' error

This is another (relatively) common issue that many people face with Facebook Messenger on Android. A possible fix for this issue can be achieved by taking the following steps:

  1. Open Settings.
  2. Select the Apps or Apps & notifications option.
  3. Tap See all Apps.
  4. In the app list, select Messenger.
  5. Select Storage & cache.
  6. Tap Clear cache.
    • On older Android versions, the Clear cache option will be shown on the previous screen.
Clear Facebook Messenger cache
Clearing the cache and data should help clear up most problems / © NextPit

If this doesn't solve your issue, it might be a good idea to uninstall and reinstall Facebook Messenger. But before you do that, open the Google Play Store on your phone and check if there is an update available for Facebook Messenger. If yes, install the update and check if the issue is resolved.

In fact, the same solution can be used for issues like the one described below. Although, we have suggested a slightly different method.

I can't send or receive messages on Facebook Messenger

If you're trying to send a sticker to your friend and Facebook Messenger is not delivering your vital correspondence, do not despair. Although the situation may seem desperate beyond all comprehension, the solution could well be simple. Ensure, firstly, that the app is up-to-date:

  1. Open the Google Play Store app.
  2. Tap on your profile picture.
  3. Select the Manage apps & device option.
  4. Tap Update all to update every installed application or See details to choose which ones to update.
App update from the Play Store
Visit the Google Play Store to check Messenger is up-to-date / © NextPit

For iPhone users, open the App Store app, tap your profile icon at the top of the screen, and then tap on the Update button next to the Messenger app.

Alternatively, you can update the Messenger app directly via the app stores pages:

All (or some) of my messages have disappeared

If you've accidentally deleted your messages, which is not easily done, then you're out of luck; they're gone. But maybe you just archived them, in which case you are in luck. Open the Messenger app and follow these steps:

  1. Tap on your profile picture at the top of the screen.
  2. Choose Archived chats.
Facebook Messenger archived chats
Archived chats are moved to a separated list / © NextPit

On the desktop site, click on the "..." button at the top of the contact list and then select the Archived chats option.

Let us know in the comments if there are any Facebook Messenger problems you're struggling with, and we'll do our best to address them.

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Rubens Eishima

Rubens Eishima

Having written about technology since 2008 for a number of websites in Brazil, Spain, Denmark, and Germany, I specialize in the mobile ecosystem, including various models, components, and apps. I tend to not only value performance and specifications, but also things like repairability, durability, and manufacturer support. I tend to prioritize the end-user's point of view whenever possible.

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  • 1
    Barbara Young 11 months ago Link to comment

    Google told me to clear cache and data, but I lost my Facebook messenger. Can I get the same messenger back

  • 1
    Stm263 Jun 13, 2022 Link to comment

    I done everything it say to do I even removed messenger and reload messenger and still doesn't work please help

    • 1
      Chantel Smith Jun 15, 2022 Link to comment

      I have the same problem on my android phone. I've called Verizon & Samsung. I've read all the help screens. Uninstalled & Reinstalled twice. Still can't get on messenger.

  • 1
    sham May 8, 2022 Link to comment

    There is no checkmarks in my messenger. Im using an iphone

  • 1
    Tracey Ridley Apr 21, 2022 Link to comment

    I run a group and we use the @everyone tag for a while which was really helpful, now it is not working for some reason. Been trying to find out why but no answer to it. We are an Australian based group. Any help would be greatly appreciated.

    • Matss Gaming 1
      Matss Gaming May 24, 2022 Link to comment

      Is this already fixed? Im having the same trouble

  • 1
    MLUTEMAN82 Mar 27, 2022 Link to comment

    Only on my iPad I cannot go directly to the person I am try to message on fb. It takes me to messenger but then I have to type in the persons name.

    • 1
      Nicole Jul 27, 2022 Link to comment

      Did you ever find a solution? I just got a new iPhone and this is happening to me

  • Jacqelyn Lambert 1
    Jacqelyn Lambert Mar 17, 2022 Link to comment

    Just installed messenger on my Windows 11 laptop why can’t I see any messages that I receive

  • MiSs BriDgeT HILL 1
    MiSs BriDgeT HILL Jan 29, 2022 Link to comment

    For too long now : MESSENGER is logging me out. 'ERROR VALIDATING ACCESS TOKEN....'
    Has Anyone Seen This? But it hasn't logged me out. I can't do a thing and that thing just keeps spinning n spinning!!
    H E L P ! ! ! ! 🙏

  • Goshgar Muradkhanov 1
    Goshgar Muradkhanov Jan 20, 2022 Link to comment

    Sometimes the messages that newly comes are not bold black colour when I logging in messenger. Can be it read before me? Or it is the generally messenger false? If the first one assumption is correct, how can I solve it?

  • 2
    Sam87 Jan 18, 2022 Link to comment

    Messenger will not let me send anything other than a basic message. The second I click on the sticker button the app disconnects and I can no longer send even a message and the screen reads connecting. Nothing will load. I then have to clear cashe or clear all data and start from scratch.

    Zois Bekios Zannikos

    • Zois Bekios Zannikos 9
      Zois Bekios Zannikos Jan 18, 2022 Link to comment

      You can try a clean install of the app, if that does not work either try downloading the Light version of messenger. I hope this helps.

      • 2
        Sam87 Jan 19, 2022 Link to comment

        I have un installed and re installed the app to many times to count unfortunately and still have the same issue. I have switched to messenger light for now but it just is not the same. I appreciate your response though. Thank you.

      • 1
        Barbara Young 11 months ago Link to comment

        I tried this, but I'm only got a new messenger site. I want the messenger that Google made me delete

  • Tabitha Morris 1
    Tabitha Morris Dec 18, 2021 Link to comment

    I have a Facebook page in english but when i go to settings its in German

    • Fabien Röhlinger 72
      Fabien Röhlinger
      • Admin
      • Staff
      Dec 18, 2021 Link to comment

      That sounds weird. Are your browser settings maybe in German?

  • Tabitha Morris 1
    Tabitha Morris Dec 18, 2021 Link to comment

    My facebook messenger is only searching Instagram accounts when i search nothing else will come up help please

  • Camila Rinaldi 67
    Camila Rinaldi
    • Admin
    • Staff
    Dec 14, 2021 Link to comment

    This article was last updated in December 2021. Older comments have been retained. Enjoy it!

  • 1
    Piet S. Nov 19, 2021 Link to comment

    Messenger JOIN is always green in our Family chat room and if we click it,it does not work.
    But it is always green and we can't get rid of it or use it !! HELP

  • 1
    Mika Talaasan Jun 4, 2021 Link to comment

    If I do video chat I can't use video effects it my video became black

  • 1
    SARAKIT Apr 17, 2021 Link to comment

    Messenger won't proceed to the next screen, but stuck on the screen with the "Continue as..." button.

    Have done all the updates and reinstall numerous times...


    • 2
      kcsummerlvr Jul 9, 2021 Link to comment

      Same happened for me. I ended up choosing the option, "this is not me". .Then I got a log in screen and logged in from there and it opened it back up again.

      Ricky Hawkes

      • 2
        Ricky Hawkes Jul 15, 2021 Link to comment

        Thanks. I had the same problem and solved it with your advice


      • 2
        kcsummerlvr Jul 15, 2021 Link to comment

        Great! Glad I could help someone. It was super frustrating.

  • 1
    Kawsar Ahammed Siddiki Apr 17, 2021 Link to comment

    My messenger app's message is not loading in Poco X3. Always showing "Please check your internet connection & try again".
    I did everything!!

    1. 100 times cleared data & cache, re-installed & rebooted.
    2. Installed older versions to check but result same.
    3. Updated latest MIUI 12, Backed up & factory reset completed with everytime clearing cache & re-installing but nothing works.

    Please help!

    • 1
      Andy Razor Jun 8, 2021 Link to comment

      same problem..have u found the solution ??

  • Allen Adrian Yalong 1
    Allen Adrian Yalong Apr 2, 2021 Link to comment

    Having this error message, please check your internet connection and try again appears on the start, suddenly my net was fast, but my main is responding with errors like that and the others like send failed, parameter error, and so on.

  • 1
    Patecte Nov 7, 2020 Link to comment

    I send out a message to Facebook friends. For periods of time messenger works, then suddenly stops working. I click on my message and it doesn´t go out. Then suddenly Messenger starts working, again for a period of time. Then, it stops.

  • 1
    Sandra Carter Oct 20, 2020 Link to comment

    Messages keep rolling back up to the top instead of showing most recent messages.

  • 1
    mandy123 Jul 10, 2020 Link to comment

    im trying to log on to messenger, but it keeps going back to welcome page, i have had it on for years and now i cant get it back.

  • 1
    Francel Jun 16, 2020 Link to comment

    I have error on loading media, how to solve it?

    • marco sarli 39
      marco sarli
      • Admin
      Jun 17, 2020 Link to comment

      Probably the extension of the media is not supported.

  • 1
    Raven Jun 12, 2020 Link to comment

    My notification previews aren't showing up on my chat heads. I've done everything this article said to do, and still nothing. What do I do?

  • 7
    Deactivated Account May 25, 2020 Link to comment

    A very useful application

  • 4
    Williem_S04 May 21, 2020 Link to comment

    Facebook messenger is outdated and full of bugs. Uninstalled it already from my phone.

  • 1
    Janet May 17, 2020 Link to comment

    I have a new Android 9 tablet. Not this one! Messenger app does not bring up the bar of emojis to react to a message in conversation. The sound is there for it but all it does is turns screen from horizontal to vertical! Tried everything I can but nothing changes

    • marco sarli 39
      marco sarli
      • Admin
      May 17, 2020 Link to comment

      Do you have a keyboard app ? Try Swiftkey. Anyway messenger is full of problems and a resource hog. Messenger Lite is much better and all the functionality is there.

  • 1
    mary Mar 26, 2020 Link to comment

    my messenger won't let me share links from google chrome anymore..i don't know how to fix it. if i unistall messenger i have no idea how to reinstall and don't want to lose all my old messages!

  • 1
    Jessy love Dec 12, 2019 Link to comment

    I have been finding it difficult to open the messenger app on my brothers 📱 now he have no access to his messages, any quick response apart from these long procedures?

  • 1
    Hazrat Hassan Dec 9, 2019 Link to comment

    i have a new mobile honor 8x my problem is messanger voice massage will not play in mobile data why?

  • 1
    Erict63 Nov 26, 2019 Link to comment

    Message on my Samson grand prime phone says messenger not responding .mostly when on vid wifi is fine no problems with other sites?

  • 1
    Sheila W. B. Nov 17, 2019 Link to comment

    FB Messenger disappeared a few days from my tablet. Have cleared all cache uninstalled some apps have tried several times to install messenger from FB app and Google play store. Both say that it cannot install. HELP I MISS MY MESSENGER. I did install Messenger Lite but I cannot open up half of my messages nor can I use gifts or play Words with Friends through messenger like I could before. Hopefully you can fix soon. Thank you

  • 1
    Tiffany Nov 15, 2019 Link to comment

    I can't get on my messenger please turn my messenger on thank you

  • 1
    barby Nov 15, 2019 Link to comment

    cant get on messenger at all it comes on then starts to flash across the screen which i can not watch as im epelespy

  • 1
    Bowny Oct 21, 2019 Link to comment

    Cannot access any games to play with friends especially 8 ball pool, messenger appears to be working. Tried to troubleshoot which didn't work. Any suggestions??

  • 1
    Nancy Lee Sneed Oct 21, 2019 Link to comment

    Haven't been able to play any of the instant games. I have done all the trouble shooting and still not working, The instant games do work on my desk top, but not on S9.

  • 2
    Corrieanne11 Oct 19, 2019 Link to comment

    I have not been able to play Words with friends for a few days now. It told me my version didnt support games anymore and to update. I didnt have the choice to update yet so I uninstalled messenger...5 times... and no games worked. I finally got an update toggle and updated my messenger and behold, it still doesnt work. In fact, I can't find any games in discover anymore.

    Nancy Lee Sneed

  • 1
    Caro Oct 17, 2019 Link to comment

    I don’t have fb just messenger and it’s all working except my games icon has disappeared. Have uninstalled and reinstalled but no joy. Cleared cache, turned phone on and off. Sad

    • 2
      Corrieanne11 Oct 19, 2019 Link to comment

      I'm having the same problem.

  • 1
    Karen Oct 15, 2019 Link to comment

    I try to log in into my messenger on my new cell phone but I couldn't log in. Plus I try to change my password and I realize that somebody else have the same number that I have and it log me in into there page but not mine so I deleted the messenger and clear everything but still it won't let me log in with my number and I try to create a new messenger and it says #100 error so I don't know what to do

  • 2
    Yahia Shahin Oct 3, 2019 Link to comment

    Facebook messenger uninstalled it self from the mobile and when i downloaded it .. i doesn't install .. so i can't install it anymore .. is there any solution

    Barbara Young

  • 1
    Moochy87 Sep 26, 2019 Link to comment

    I'm trying to send a video which is round 2 minutes long and it only shows one second. Why is that? Other times it plays OK...

  • 12
    harshatecordeon Sep 23, 2019 Link to comment

    Awesome post

  • 1
    rdmosweu Sep 16, 2019 Link to comment

    messenger keeps stopping and ask me to send feed back. what is that?

  • Jerry's W. 20
    Jerry's W. Sep 14, 2019 Link to comment

    No FBook, no troubles.
    I'm not a virtual exhibitionist, its that simple... :-)

  • 1
    Nicoleruyf Aug 24, 2019 Link to comment

    My messenger app is not working any of my devices. I have tried clearing the cache, uninstalling and reinstalling, resetting my phone, checking for updates and nothing seems to work. On my current phone it shows a blank screen with no messages. On my old phone the messages are still there but I cannot send or receive anything.

  • kbear85 1
    kbear85 Jun 1, 2019 Link to comment

    I have an LGV20 and FB messenger just stopped working yesterday evening. I keep getting the "unfortunately messenger...blah blah blah". I have tried literally EVERYTHING short of a factory reset and I'm not doing that. Is this an android issue or a FB issue?

  • 1
    Faith Wicksall May 31, 2019 Link to comment

    I have the LG G7 thing. My messenger was working fine all day until this evening. I keep getting "unfortunately messenger has stopped working". I have tried everything!!!! I haven't downloaded any new apps recently, but did accept a few friends requests. I deleted those people as soon as I stated having problems. Any suggestions are welcome! TIA

    • ammerbammer 2
      ammerbammer May 31, 2019 Link to comment

      Mine is dioing the same thing!


  • 1
    SHILU BP May 21, 2019 Link to comment


  • 1
    Badly_drawn_Sean May 18, 2019 Link to comment

    Very recently, I have been getting trouble with my messenger account. First, it seemed the app had gone completely, and I have no memory of uninstalling it. When I put it back on the phone, it refused to recognise my login or any passwords that I might have used. I selected 'forgot password' and received a number code which would supposedly allow me to update it. However, when I entered it, I got an error message: "Error validating access token: The session has been invalidated because the user has changed their password or facebook has changed the session for security reasons (452)". I have no idea what this means, and a similar thing happened with my old instagram account only days before. What the hell is going on??

  • 1
    Albert Apr 6, 2019 Link to comment

    Have anyone else experienced this.
    I am connected to someone on my messenger. She is not my Facebook friend and don't have her number in my phone contacts. Please any explanation. She also appears on my recent search. Please any help

  • Kelly Ever 2
    Kelly Ever Mar 29, 2019 Link to comment

    This has been going on nearly 2 years now we've blocked each other in the past but not what's wrong now,it's saying something about the platform,my phone's a Moto E4

    • Kelly Ever 2
      Kelly Ever Mar 29, 2019 Link to comment

      Oh ya my phone's a Moto E4

  • 1
    AmyCJones Mar 13, 2019 Link to comment

    No, this didn't work. Can't even get Facebook to pull up on Google Chrome. :-(

  • 1
    integrityblue Mar 8, 2019 Link to comment

    Adding messenger games to my android home screen has stopped working.

  • Wade Padgett 1
    Wade Padgett Feb 17, 2019 Link to comment

    I am a blind user and it seems that, for some time, my Samsung Galaxy Note8's Android accessibility app for text-to-speech is not working. On both Messenger and in the Facebook app itself, I get a "No text found at that location." This has been true on both my originaly Note8 and a recent replacement. The OS is updated. The apps are updated. The apps have been reinstalled several times. Both apps once played nicely with the Android text-to-speech engine... Not now. Any ideas?

  • Eliza Sampan 3
    Eliza Sampan Jan 24, 2019 Link to comment

    Can you help me pls? My messenger has the latest update but my account couldn't get the new features of it, like the new UI and etc. When my friend tried to logged in in my mobile phone he's got the new features of messenger in his account. I already tried clearig the cache and data, and also uninstalling and reinstalling the app, but it's still the same.

    Saiful Islam Fahim

    • Noah Confoy 1
      Noah Confoy Jan 24, 2019 Link to comment

      I have same problem If anyone knows how to fix please let me know

    • Richard Almeda 2
      Richard Almeda Jan 27, 2019 Link to comment

      Have the same problem and did also the same thing as you did.

      • Eliza Sampan 3
        Eliza Sampan Jan 30, 2019 Link to comment

        I have reported this problem to messenger and after a few days they fixed it.

        Saiful Islam Fahim

      • Saiful Islam Fahim 1
        Saiful Islam Fahim Feb 21, 2019 Link to comment

        Can you please give me the link where I can report it to messenger and what message did you send? Please help me...

  • Richard Almeda 2
    Richard Almeda Jan 9, 2019 Link to comment

    I uninstalled my messenger and install it in the playstore, but it directly goes to installing and did not even download any data. Btw, I still dont get the updated looks of messenger.

  • Julian O'Dell 1
    Julian O'Dell Dec 18, 2018 Link to comment

    When I try to share messenger pics by clicking the share button my addressees do not load. I just get 'Loading...' and nothing happens. Is there a solution?

  • Brandi N Matt Sharp 1
    Brandi N Matt Sharp Nov 15, 2018 Link to comment

    I am an admin for a business account. Our business hours are correct on the "about" section of the page, however when a customer initiates a messenger message, the "about" section show hours 2 hours off the correct time. How do I fix this?

    • Alex McReynolds 1
      Alex McReynolds Apr 24, 2019 Link to comment

      I am experiencing a similar issue. Did you manage to fix this?

  • Wellington Macedo 1
    Wellington Macedo Nov 9, 2018 Link to comment

    When I have a link received in the Android Fcbk's messenger I have the following error:

    I/X509Util: Failed to validate the certificate chain, error: Trust anchor for certification path not found

    How to fix it and open the link?

    • 2
      marthasmith Nov 12, 2018 Link to comment

      customer care support service number +1 833 272 them
      Head to the mobile or desktop site, click on the messages button then See all > More > Archived (for desktop users) or go to your messages, press See all messages, scroll to the bottom and press View Archived Messages (on the mobile site) and see if you can find the message you long for there.

  • ahmad alarab 1
    ahmad alarab Oct 24, 2018 Link to comment

    The Facebook messenger app is not saving the pictures automatically anybody can help me

  • 1
    Robert Derr Jul 15, 2018 Link to comment

    So i recently got a new phone upon getting this new phone my messenger never showed all the old pics of convos i had with people nor showing the facebook bubble pics?? What can i do to fix this?

  • 1
    Aaliya Jul 13, 2018 Link to comment

    My messenger is showing "something went wrong. please try again" in the middle of the screen and i tried everything i could but nothing is working. what should i do now?

  • 2
    Kelljo0704 Jul 1, 2018 Link to comment

    I can't get the filters to work on video calls using messenger

  • Florin Iancu 1
    Florin Iancu May 1, 2018 Link to comment

    Hi there!
    I did all the actions required but Messenger still not working!
    Could you help me please!

  • Maureen Mac 1
    Maureen Mac Oct 20, 2017 Link to comment

    Messenger doesn't notify me when I get a instant message

  • Solymosi Tünde 1
    Solymosi Tünde Oct 8, 2017 Link to comment

    Hi! What can I do if after I updated my sotfware of my Samsung Galaxy J5 2016, and the Messenger app doesn't work well? What does it cover? The profile pictures, the "My Day" pictures and the picture I send to people in private cannot be loaded. I've turned off my mobile and restarted as well, plus I deleted the application and then downloaded again but everything remained the same.

  • Nikos Pafliotis 1
    Nikos Pafliotis Sep 29, 2017 Link to comment

    Live location doesn't work. When I use another account it works fine.

  • Terrie Hein 1
    Terrie Hein Sep 23, 2017 Link to comment

    On my and my daughters and husbands messenger I click on it and it comes up for a few seconds and then disappears do they have a fix for it

    • Jeff Fischer 1
      Jeff Fischer Mar 5, 2018 Link to comment

      Did you get this issue resolved? I Just started with the same problem.

  • Thong Ma 1
    Thong Ma Sep 22, 2017 Link to comment

    I am able to text, but can not use video call. Everytime I press the video call icon, it tries to connect then stops by itself. I try again and again I have the same problems. I also tried to uninstall and install the Messenger app, but the problem still there.

  • Leon Weiss 1
    Leon Weiss Aug 31, 2017 Link to comment

    Every time i type a message to a fb friend, it appears like this.

  • 4
    helen morrice Jun 23, 2017 Link to comment

    Facebook Messenger is not working good, it`s true.

    Florin Iancu

    • Florin Iancu 1
      Florin Iancu May 1, 2018 Link to comment

      Yes is true! It does not work at all for me!

  • Louie Cafarella 7
    Louie Cafarella Jun 18, 2017 Link to comment

    I find on my Galaxy S8+ the chat bubbles sometimes disappear. All I do to fix this is transfer the app back to internal storage, and the back to my SD card again. Works every time. Just in case anyone else out there reading this has the same issue. Will it 100% work for you? Who knows. But its worth a shot :)

    • Patrick Menzies 1
      Patrick Menzies Aug 3, 2017 Link to comment

      Interesting, but I always had mine on internal storage

  • Daryl Hern 1
    Daryl Hern Sep 21, 2016 Link to comment

    Recently I have been contacted via Facebook Messenger by 2 people with whom I am NOT Facebook friends. I do not like this and consider it an invasion of privacy. Who should I contact?

  • Cynthia Coles 1
    Cynthia Coles Aug 25, 2016 Link to comment

    This suggustion did not work i will be taking my samsung tablet to a samsung retailer

  • Iqra Saeed 1
    Iqra Saeed Jun 12, 2016 Link to comment

    I want to know if my ex has still my number in his contact list or not ?
    I opened the fb messenger a few days back and it was written under his name that "xxx used your contact number to reach you"
    I don't get it . I can't see any of his dp or status on whatsapp which means either he has deleted my number or he has deleted his dp.
    But messenger says he used my number. Does it mean he still has my number ?

    • Leon Weiss 1
      Leon Weiss Aug 31, 2017 Link to comment

      If your getting that type of message, he most likely still has your number, and deleted his dp.

  • 18
    Deactivated Account Mar 9, 2016 Link to comment

    Facebook & Messenger both are unnecessarily huge in size better to use it on browser & bookmark them. Tricks are fine but at the end of the day it's your phone's storage and RAM which are bullied by these apps.

  • Fredrik Avsnes 5
    Fredrik Avsnes Mar 4, 2016 Link to comment

    thanks for the help it Saklas I do often : D

  • Naeem Ullah 2
    Naeem Ullah Mar 3, 2016 Link to comment

    thanks for sharing this info

  • Parvind Chahal 21
    Parvind Chahal Mar 3, 2016 Link to comment

    on nexus 5 and galaxy s6 fb messenger will crash every time....these tricks dont work on these phones

  • 12
    lianne john Mar 2, 2016 Link to comment

    Helpful! Loved the first tip!

  • WickedSweetDreamz 10
    WickedSweetDreamz Mar 1, 2016 Link to comment

    I have the option of putting both the facebook and messenger apps on my memory card, but when I have, neither of them will work correctly at all. This really annoys me because at least if I could store them there, instead of on my phone, I would have more available space on the phone. I'm curious as to whether anyone knows why this is the case, and if there's anything I can do about it. Thanks.

    Juan Noyola Jr

    • 1
      Juan Noyola Jr Mar 6, 2016 Link to comment

      I'm having the same issue, but I still can't pinpoint what's causing it. I'll keep trying though

    • Louie Cafarella 7
      Louie Cafarella Jun 18, 2017 Link to comment

      Sometimes apps just don't work correctly on the SD card. Especially after you restart the phone, the boot level will fail to complete. And it won't be able to access your account stored in the account manager on your phone. If you can just keep them on your internal drive. Only apps I really nice to the SD card are games. Hope this helped :)

  • 5
    Carolyn Flaherty Mar 1, 2016 Link to comment

    These are helpful tips. I hope that after this, it will not crash again.

  • 5
    Richard Stevens Mar 1, 2016 Link to comment

    These are helpful tips. I hope that after this, it will not crash again.

  • surya kumar 16
    surya kumar Mar 1, 2016 Link to comment

    I use web version fb.Its really good than messenger

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