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How to Disable or Delete your WhatsApp Account

NextPit whatsapp 1 edited
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WhatsApp is the most widely used messaging app in the world, one of the main means of communication for millions (or billions) of people every day. Leaving WhatsApp is not an easy decision, but the process is quite simple, as we show below.

Before deleting your WhatsApp account

It is important to note that the process of deleting WhatsApp data is irreversible. Not even those responsible for the app can reverse the removal, which deletes not only the account but also:

  • The history of messages on the cell phone.
  • Backup to Google Drive or iCloud.
  • Remove from the groups in which you participate.

Facebook warns that some log files (usage history) may remain stored, but without the user's personal identification. Information shared with other company services—Facebook Pay, for example—is also excluded from the procedure.

How to delete a WhatsApp account

After making the necessary observations, to delete the WhatsApp data, open the application and follow the steps below:

Screenshots showing the steps to delete a WhatsApp account
Watch out! The process cannot be reversed. / © NextPit
  1. Touch the 'more options' button .
  2. Choose the Settings option.
  3. Open the Account menu.
  4. Select Delete my account.
  5. Choose the country and confirm the phone number of the account.
  6. Tap the Delete my account button.
Screenshots showing the steps to delete a WhatsApp account
You must confirm the phone number before deleting the account permanently. / © NextPit

How to disable an account on WhatsApp if your phone is lost or stolen

If your phone has been stolen or lost, perhaps the most viable option to disable WhatsApp is through your carrier, i.e., by blocking the SIM card. If you are unable to do this for whatever reason, you can disable your account directly with WhatsApp. Also, blocking your SIM card does not stop WhatsApp from working over Wi-Fi, so it's an incomplete solution.

To disable your WhatsApp account, you need to send an email to WhatsApp. Your account will be deactivated soon after you send the email. You can later reactivate your account via SMS or a phone call, as you would normally, once you have a new phone. If you do not reactivate your account within 30 days, it will be permanently deleted.

To deactivate your WhatsApp account, follow these steps:

  1. Use an email client (Yahoo, Gmail, Outlook, or any other) to send a message to the following address:;
  2. The email subject should be: "Lost/Stolen: Please deactivate my account";
  3. In the email body, put: "Lost/Stolen: Please deactivate my account (your phone number in full international format).
Sample e-mail to request deactivating a WhatsApp account.
Send WhatsApp an email asking them to deactivate your account. / © NextPit

Once you’ve written the email out correctly, send it off and wait for your account to be deactivated. It is recommended that you don’t send multiple emails with the same request. Where necessary, the app support team will get in touch with you. Remember, you have 30 days to reactivate your account before it is permanently deleted.

Have you ever needed to delete or deactivate your WhatsApp account?  Tell us about your experience in the comments section!

Article updated in March 2023 with reviewed instructions. Previous comments have been retained and may refer to changed instructions and rules.

Go to comment (11)
Rubens Eishima

Rubens Eishima

Having written about technology since 2008 for a number of websites in Brazil, Spain, Denmark, and Germany, I specialize in the mobile ecosystem, including various models, components, and apps. I tend to not only value performance and specifications, but also things like repairability, durability, and manufacturer support. I tend to prioritize the end-user's point of view whenever possible.

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  • Raja kumar 1
    Raja kumar 6 months ago Link to comment

    Hello WhatsApp team my WhatsApp ID verification code not receive any problem please help me

  • 1
    Vipul Arora Oct 16, 2021 Link to comment

    My account got banned and I am not able to delete my account

  • Sayantan Ghosh 1
    Sayantan Ghosh Jul 11, 2021 Link to comment

    how much times does it take for my account to get deactivated after i've sent the mail

  • 3
    mikedavis May 11, 2021 Link to comment

    Can I get back my whatsapp account after delete.

  • 1
    Nelson Apr 19, 2021 Link to comment

    Please how do I blocked my WhatsApp, someone hacked my account

    ASHTAPATHY Jan 24, 2019 Link to comment

    I lost ma phone 2month back then i blocked i took duplicate sim card and tried to start whatsapp..but i couldnt get old group and other messages..any1 knw y it is?

  • 12
    lianne john Jun 24, 2016 Link to comment

    Good info!

  • Parvind Chahal 21
    Parvind Chahal Jun 23, 2016 Link to comment

    to diable whatsapp go to phone settings thn apps thn downloaded apps thn watsapp thn clear data...simple

    Deactivated Account

    • Chris Marshall 14
      Chris Marshall Jun 23, 2016 Link to comment

      This guide is intended for people with lost/stolen/broken phones.

      Diptangshu M.Vinicius. G. RomeroDeactivated Account

    • Thota Ramya 1
      Thota Ramya Jan 13, 2017 Link to comment

      is it really works?...if it disabled then whether my frnds can see/message to my number in watsapp?

    • Raja kumar 1
      Raja kumar 6 months ago Link to comment


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