Have a problem with WhatsApp? Here are the solutions

Have a problem with WhatsApp? Here are the solutions

WhatsApp is one of the most popular messaging apps out there - with over 10 percent of the global population actively using it every month. Given this volume of use, it's clear it gets a lot of things right, but today we will be concentrating on what it gets wrong. Here are some of the most common WhatsApp problems on Android and how to solve them.

I can't install WhatsApp

In order to download the latest version of WhatsApp, you need to have a smartphone running Android version 4.0.3 or above. You can check your phone's current Android version in Settings > About Phone. WhatsApp also recommends having an unlimited data plan (or Wi-Fi). Note that WhatsApp does not officially work on tablets.

If you're trying to install the WhatsApp app from the WhatsApp website on your Android phone, you'll need to make sure the Install unknown apps option is checked on the browser you're using. In case you use Chrome for Android, this is how you can enable it.

  • Open Settings, scroll to Apps, and tap.
  • Scroll down to Chrome (or the browser you're using to download WhatsApp).
  • Scroll down, and look for Install unknown apps under Advanced.
  • Toggle the option to ON.
Install Unknown Apps
If you're installing WhatsApp from a website, make sure the 'install unknown apps" option is enabled on your browser. / © NextPit

If you're an iPhone user, make sure you're running iOS 10 and above. iPod and iPad devices are not supported. You can download WhatsApp for iOS from the Apple App Store.

I didn't get my activation code

If the installation went smoothly, but the automatically generated message with your activation code never comes through, first ensure you entered your number correctly. Double-check that you chose the right country from the drop-down list. This is the country your phone number is from, not necessarily the country you reside in.

If you still do not receive the code, try requesting a voice call. This way you will have the code read to you by a computer over the phone.

Remember, you have to have a SIM card to register for WhatsApp. Also, you can only use one device per phone number.

whats app receive sms confirmation code
It sounds obvious, but make sure you used the right number and international dialing code. / © NextPit

I can't sign in to WhatsApp, WhatsApp not working, or WhatsApp is down

WhatsApp connection problems are usually caused by your Wi-Fi or network data connection. If you aren't able to send a message, here are a few solutions:

  • Make sure your phone is switched on (one for the newbies)
  • Install the latest version of the app from the Play Store (link above)
  • Check your internet connection, Wi-Fi, or 4G (in Settings > Wireless and Network)
  • Make sure that a Task Killer app isn't affecting WhatsApp
  • Empty the app cache (Settings > Applications > WhatsApp > Clear Cache)
  • Finally, the most extreme solution: uninstall the app and then reinstall it

While uncommon, WhatsApp does experience occasional server issues. If you think WhatsApp isn't working because the service is down, head over to the WhatsApp Status Twitter account, or DownDetector where outage updates are provided.

WhatsApp doesn't recognize my contacts

On Android

There are a few reasons why WhatsApp wouldn't recognize your contacts, so here is a simple checklist to make sure it does:

  • Make sure you have the correct contact numbers (the ones they use for WhatsApp).
  • Make sure that they are currently using WhatsApp.
  • Make sure you have the latest version of WhatsApp.
  • If your contact is using a foreign phone number, make sure the number is stored on your phone using the full international format with the country code.
  • Make sure you have granted WhatsApp permission to access your contacts.

Note: WhatsApp no longer gives you an option called 'Show all contacts' which used to be a troubleshooting step on older versions.

On iOS/ iPhone

If you can' see contacts while using WhatsApp on iPhone, try these steps:

First, you need to ensure that you have granted WhatsApp access to your contacts. Here's how you can do that.

  • Open Settings and then tap Privacy.
  • Tap on Contacts
  • Make sure WhatsApp is turned on.

In case you see that WhatsApp is grayed out (or if it doesn't appear in privacy settings at all), you need to try these steps:

  1. Open Settings and then tap Screen Time.
  2. Go to Content and Privacy Restrictions and make sure that WhatsApp does not have any restrictions.

If these steps do not work, you might have to reset your iPhone. 

Note that even if you do not provide WhatsApp access to your contacts, you will still be able to send and receive messages and change WhatsApp settings. You will not be able to see the contact names (just their phone numbers). You can also start new groups and broadcast lists.

In case some contacts are missing on iOs, here are some more steps:

  • For international numbers, make sure you have saved their contact in the correct international format.
  • If you're using iOS version 11.3 or above along with a Microsoft Exchange account, make sure your account administrator allows WhatsApp or other apps to access your contacts.

  • An alternative would be to copy your Exchange contacts into your phone’s address book or iCloud.

WhatsApp has duplicate contacts

While this problem has been largely eradicated through updates to WhatsApp, if you have duplicate contacts in your address book, it might persist in some way. Find out how to remove duplicate contacts in Android.

What does 'Last Seen' mean in WhatsApp?

The Last Seen timestamp tells you when a user was last using WhatsApp. This does not necessarily mean that they have read your messages, only that they opened the application.

When you're in WhatsApp and one of your contacts also opens it, you'll see their status change to 'Online', but again, this doesn't mean they're looking at your messages, just that they are using WhatsApp.

I can't see 'Last Seen' on WhatsApp

If you are unable to see the Last Seen timestamp in a conversation, it could be for a number of reasons. If you've disabled your Last Seen time in Settings > Account > Privacy > Last Seen, then you won't be able to see other people's Last Seen times, either.

whatsapp how to last seen feature
The 'last seen' feature can be easily turned off or on and even customized. / © NextPit

If the problem is only with one or some contacts, then it might mean that they've disabled the Last Seen time in their WhatsApp settings. If they're still receiving and responding to your messages, this is almost certainly the case.

The final reason is that a contact has blocked you. If your messages never get past the one gray tick, then this makes it more certain that you've been blocked. If you can't see changes to the contact's profile either, then you've certainly been blocked. Sorry to break it to you.

androidpit whatsapp single tick
No Last Seen timestamp and only grey ticks likely mean your (ex) friend has blocked you. / © NextPit

What do the blue checkmarks mean in WhatsApp?

There is a lot of confusion about what the two checks (or tick marks) in your WhatsApp message window mean. If you want a complete breakdown of all the markings in WhatsApp, take a look at our detailed What do the WhatsApp check marks mean? article, which also covers the microphone markings for audio messages.

Here is a quick summary:

  • The clock symbol means your message is yet to be sent from your device
  • One gray tick means that the message has been sent and has been received by the WhatsApp server
  • Two gray ticks mean the message has been delivered to the intended device
  • Two blue ticks mean that the recipient/recipients have seen the message. (In group conversations, this means when all participants in the group have viewed the message)

I have problems with voice calls or can't answer calls

If you are experiencing poor quality voice calls, dropouts, or you can't make or receive calls, it is almost certainly related to your connection. Voice calls are carried out over Wi-Fi or mobile data. Ensure your connection is strong. If you're using mobile data, you will need at least 3G. Perhaps also try disconnecting and reconnecting to the network. The problem might not even be on your end: the person you're talking with will also need to ensure they have a good connection.

whats app voice call
The quality of voice calls is subject to the quality of your data connection. / © NextPit

I can't hear audio messages or WhatsApp can't play audio

This could be related to the proximity sensor that WhatsApp relies on. It is found near the front-facing camera on your phone, and detects when you're holding your phone to your ear. If the sensor is activated, audio will play through the ear speaker very quietly. Ensure you keep your phone away from your face, and the audio should play through the normal speaker. Check to make sure the volume is turned up as well.

I can't download videos or photos on WhatsApp

Head to Settings > Data usage and see if you only have media auto-downloads enabled when you're on Wi-Fi. If they are, you will either need to connect to a Wi-Fi network or enable auto-downloads on mobile data and/or when roaming.

whatsapp data usage
These settings might affect your ability to download photos and videos. / © NextPit

The fallback, as is often the case, is to restart your router if you're on Wi-Fi and to restart your phone, as well.

WhatsApp is blocked in my country

If you're one of the unfortunate few to have WhatsApp blocked in your country, there is a way around the problem. Use a VPN. You can find out what a VPN is, why you need one, and how to get one here.

I can't save photos to send to another contact

The way this is done has changed. Long press on the image in the chat that you want to share, and at the top-right of the page, a right-facing arrow will appear. Press on this, and you can select the contact you want to share the image with.

whatsapp forward image2
You can easily forward photos in WhatsApp. / © NextPit

What should I do if my phone is lost or stolen?

First, lock your SIM card by contacting your carrier. This should always be your first step. Once this is done, WhatsApp can no longer be activated on that device. Once you have a new SIM (presumably with the same number) you can reactivate WhatsApp on your new phone.

In the meantime, send WhatsApp a message asking them to deactivate your account. Send an email with the subject "Lost/Stolen: Please deactivate my account" to support@whatsapp.com, and include your phone number (complete with international dialing code) in the email body. If you don't do this, WhatsApp can still be used over Wi-Fi.

AndroidPIT stolen smartphone 1608
Make sure you ask WhatsApp to deactivate your account if your phone is stolen. / © NextPit

"You may have new messages" notification

At times it may happen that you'll receive a notification from WhatsApp stating: "You may have new messages". You might be puzzled by this rather vague and cryptic message, especially when you open WhatsApp and don't see any new notifications. The explanation is quite simple! WhatsApp uses push notifications to inform you of messages but uses a different channel to deliver the actual message.

If you are in an area with a bad or low data / Wi-Fi connection, the network will be able to deliver the push notification but not the actual message. This problem occasionally occurs when you turn on the data saver mode on your smartphone. Now there might be an actual problem with WhatsApp that could cause this notification to pop up, but it's most likely related to a bad data connection. 

How to save data on WhatsApp

Does WhatsApp chew through all your phone data in your daily use? Here's how to keep the hungry app under control.

  • Open WhatsApp
  • Touch the 'three dots' on the top right-hand side
  • Select Settings
  • Tap the fourth option, Data and storage usage
  • Select the third option, When using mobile data
  • Deactivate the four options (Photos, Audio, Videos, and Documents) and press OK
  • Scroll down to Low data usage and check the box on the right side

This disables the automatic downloading of any file type when using mobile data. This will prevent these files from being downloaded with your data plan. It will wait for you to connect to a Wi-Fi network in order to do so.

WhatsApp Messages don't send

If you can't send or receive WhatsApp messages, then the cause is usually a bad internet connection. But if you're positive that your phone is connected to the Internet, then try troubleshooting with the following steps:

  • Try restarting your phone or turning it off and on again
  • You need to complete the initial SMS verification process for WhatsApp
  • The number of the contact you're trying to message on WhatsApp hasn't been saved correctly on your phone

Generic fixes for other problems with WhatsApp

If you're having other problems with WhatsApp that aren't listed here, you might as well try these generic fixes.

Download the latest version of WhatsApp

In case you haven't turned auto-updating on, WhatsApp could act up if you are using a really old version. Make sure you are always on the newest version of Android. You can check if you're on the newest version by simply opening the Google Play Store and searching for WhatsApp. If you're not on the newest version, you will see an option to 'Update' the app here.

Clear App Cache

At times, cleaning the app cache can be a very good fix. We have a decided article where we deal this topic.

But if you're too lazy, here's what you need to do.

  • Open Settings and tap on Apps.
  • Tap on See all apps and find WhatsApp in the list.
  • Tap on Storage and cache and then tap clear cache.
how to solve buggy android apps delete cache
Sometimes, the clear cache option can work wonders! / © NextPit

What do you think of the advice offered in this guide? If you have anything more to add to this, do let us know. If you have more questions, you can check out our forum or leave your requests in the comments below. We'll also update this article with more solutions for your WhatsApp problems.

This article was last updated in June 2021. Older comments have been retained.

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  • I hava a problem with 2 of my whatsapp contacts.Their profiles just disappear and when i try send messages they only get 1 tick.At times it lasts for a whole day or a few hours.When this happens the same contacta also complain that they are unable to see my profile and all their messages only make 1 tick.What could be the problem? please help.

  • I continue to see messages from a blocked contact.

  • I am connected to my internet, but WhatsApp just won't connect, why is that?

  • Hello, Photos sent to my Wattsapp will not fully open, when I click on the photo a message displayed reads, This download was unable to complete, please try again.
    I do, but to no effect. Any suggestions, Thank you.

  • Hello. I need help. My old phone got broken and I wasn't able to log out on WhatsApp. I took my sim and moved it to another phone and redownloaded the app again. I had it before but I uninstalled it. After I downloaded the app, I can't log in anymore. It just said WhatsApp service is operating normally. I don't get the verification code either. Can't log in on my Mac because it's asking for a QR. What to do now?

  • Jwj 6 months ago Link to comment

    I have a android phone and what apps works fine but if the phone goes into standby mode and someone tried to phone me on whats app the phone does not notify me a call is coming in the caller just hears it riinging. But if a caller calls me direct not via whats app the calls come through. any ideas??

  • I have blocked 1 number from my WhatsApp, the problem is when the number I blocked suddenly is in my outgoing call list.
    is that a system problem?

  • julia 10 months ago Link to comment

    Reinstalled Whats App on my phone but most recent messages are 3 months ago, why

  • Wallis 11 months ago Link to comment

    When I click on the + to add a photo to a message the screen that appears is covered in black icons and is unreadable

  • rocky23 11 months ago Link to comment

    Thank you for sharing your thoughts. I really appreciate your efforts and I will be waiting for your next write. thank you once again<br />

  • I keep on getting this message when I try and add someone to a group. "You've added too many contacts to groups too quickly. Try again later." I use this groups for business purposes and need to fix it.

  • My WhatsApp account is saying it expired yesterday but won’t upload new one ‘as not currently available in your region’

  • after I receive a call when I hang up the number of calls increases on my app logo ie I have just rung off from paul and that was call number 6 then peter rings and when I have finished my call to him my logo now shows 7. how can I stop this.

  • when doing a video call the recipient gets a picture from me all broken up

  • imus May 27, 2020 Link to comment

    Hi, I cannot open PDF files on my phone WhatsApp. I can open images, audio or vidro files on whatsapp no problem. Only problem is with PDF files. But I can open PDF files on my email in the phone, problem only with WhatsApp. It says, "The download was unable to complete. Please try again later."

  • cant open received videos or photos

  • take a long time to open incoming videos or photos

  • Gloria May 17, 2020 Link to comment

    My lists of people I contact on Whatsapp have started increasing themselves
    i.e. my family group now appears 7 times and all other contacts are same. Please explain how to to decrease back to individual as before.

  • Sir sometimes i put my status on my whatsp...but I selected all my contact and only one person can't see my status why? And she already save my number in her mobile.....please give me reply

  • Tony Apr 18, 2020 Link to comment

    I have no problem when doing voice call, but when I switch the call to Video, I can see and hear the other party, the other party can only see me, but cannot hear me. Please help!

  • i want to install on a pc but cant use the qr code becahse my android phone watsapp menu does not have an entry watsappweb.

  • I always use WA on my laptop but in the last few days I cannot open my laptop WA. Please help?

  • AMC Feb 24, 2020 Link to comment

    I have been using Whatsapp video calls for over a year now to keep in contact with my wife in Australia, It is usually over wifi at both ends but on some occasions if one of us is away from the house it is over the 4g network, this has worked fine up until lately when my wife on the Australia end cant make or receive video calls on the 4g system, so we have to use messenger instead, so any help to remedy this on Whatsapp would be appreciated


  • Hi. I have run into a WhatsApp voice call problem on my Galaxy S6 that I have narrowed down to a problem with the proximity sensor. If this is covered (e.g phone in its cover) an incoming call will ring for about a second then stop. It seems that the call screen tries to display but the proximity sensor prevents it until the phone is opened up and unlocked. How do I get round this please as the s6 proximity sensor cannot be disabled.

  • John Jan 6, 2020 Link to comment

    I installed Whatsapp on my Samsung S10e and transferred my messages using dr.fone from my iphone. It worked fine for more than 24 hours and then stopped working all in sudden. Whatsapp can't connect to internet anymore but all other apps on my phone are connected via WIFI or data. Even Whatsapp web can't connect to my phone. I don't see anything in the app settings or another app that can stop the connection of whatsapp to internet! And I have not made any changes to my phone or apps when it stopped working this morning.

    Anyone to help? Thanks!

  • sree Jan 4, 2020 Link to comment

    I have a database of jpg images uploaded in my Google Drive account. Here Image size and format is fixed, only content will change as per database information in all the images.

    Further I am using bitly to shorten URL of my Google Drive stored JPG image for sharing in my WhatsApp Group. In this process I have the following problems.

    1. URL preview alignment (top/center/bottom justified) will keep changing in WhatsApp. Left/center/right justification is fine. It will be always center justified. How to fix the alignment as top justified only.

    2. Most of the time updated/overwritten image will not get on preview. If I open the link then I can see the updated version only, but not on preview.

    Experts please guide me how to resolve the problem.

  • thank u

  • Having changed from iOS to Android, I want to transfer my chat groups and history across. Is that possible?

  • I've just changed from iPhone to Galaxy A40. I've downloaded Whatsapp but when I enter my name it says Unable To Connect, Please Try Later. Any help would be appreciated.

  • I got a new phone, pixel 3a, and my international contacts I suddenly can't send messages to. All other contacts working fine. How to fix?

  • The blue tick is not abled for many users

  • I just got a used (honor ) and in esch time i want to activate whatsapp, i always see in the screen "your number is banned from using whatsapp. I do not know whst to do

  • marco sarli
    • Admin
    Oct 23, 2019 Link to comment

    at least Android 2.3 ?

  • Watsapp automatically gets logged out from my phone. And all the watsapp images, videos were deleted
    Couldn't found in internal storage too

    Why does it happened?

  • Sudha Oct 7, 2019 Link to comment

    I am using whatsapp for five years. But since the last two years I noticed that I can't send messages to some of my contacts even they haven't blocked me. I need a solution for this.

  • I am using fmwhatsapp 2.
    I always show a notification " checking for new messages " and the messages which my friends sent to me are not reaching on time the are always late. What is this problem.

  • My whatsapp is saying
    Sorry cant load this audio now .pls try again later 😥

  • Roaa Sep 26, 2019 Link to comment

    My WhatsApp crashes everytime I reinstall the app and get the backup download done! It works fine until the backup finishes downloading and it starts crashing after 2 seconds of opening the app, and I also get the notification of "deleting messages" all the time from WhatsApp. I tried all kind of solutions, nothing worked, any help? I can't lose my backup, so much information there 😢.

  • Same no. Is saved in different names... In new cht... Bt thn only one number is saved in my contact

  • mandy Sep 12, 2019 Link to comment

    keeps telling me it's backing up...nothing changes. Help!

  • I have installed whatsapp on my Samsung Tab but it has failed to initialize. All that is showing is status service unavailable.How can I fix this

  • My number is ban form using WhatsApp

  • Mansi Aug 29, 2019 Link to comment

    Media gets deleted automatically after viewing.Not able to change the settings from anywhere

  • Cnu Aug 28, 2019 Link to comment

    Recently I have sent some mesgs to my friend and we both cleared the whole chat history and after to days my friend getting the same mesgs again and again without sending and those mesgs are not opening just they Ra seen notifications please solve the issue

  • WhatsApp service status unavailable

  • My WhatsApp service status is unavailable

  • I want to deactivate my what's app account it's hacked

  • I voice call a friend, using WharsApp. It cuts me off even before it rings at her end. I can text and recieve from my friend? I just can't call. I used to be able to.

    Other people no problem.

  • An unauthorized attempt has been stop to your device to restore factory settins

  • An unauthorizd attempt has been made to resetyour device to restore factory setting. Please connect Wifi network

  • Whatsapp Incoming Calls Not Showing When My Phone Is Locked.

  • Ganesh Jul 30, 2019 Link to comment

    My what's app bending

  • deola Jul 28, 2019 Link to comment

    My whatsapp won't open
    It shows a green line like it's loading
    I'm using a blackberry passport

  • Faisal Jul 24, 2019 Link to comment

    My WhatsApp doesn't open it shows u will get code after 24 hrs or 36 now it shows 48 hrs what should I do 2 open it

  • my internet connection is good n i can receive msg in whatsup but when sending msg it is not going instantly plz solve it now ,needed

  • I received a text message from area code 213-908-1625 at 6:02 AM 7-18-19 stating this: 157648 (it wants me to tap it to get into it) Someone taken yours photos from Whats App and now they is here. como.po with a vertical line through the o. Of course I see it is Broken English and I deleted my whats app and did not open anything that was texted to me. What else should I do? Reinstall?

  • Whenever I try to view someone's status, if the status is a photo it is blurred and I can't view it properly. Also, after a few seconds, my phone exits whatsapp and goes back to the home screen.

    Also, I can't send my own photos on my status. When I try, the phone exits whatsapp and goes back to the home page. When I go back to Whatsapp and look at my status, it says "couldn't send".

  • WhatsApp is deleting my contacts status updates regularly, often before I even have a chance to view them. How do I fix this?

  • I can not log in into my whats app account.when i enter my phone number but i can't get any verification code. It see that my whats app version is not letest..please download the latest version of whats app.but i already download the latest version of whats app.please give me a solution

  • Why is it my whatsapp status isnt working? I changed from using GB whatsapp because of been banned by your policy and now I downloaded the real WhatsApp and isn't working properly. What happen?

  • Eldwe Jun 16, 2019 Link to comment

    WhatsApp not working. Uninstalled and reinstalled twice now but verification process won't complete. Always comes up with the message. No internet connection. But internet is on and can access other applications.

  • Rone Jun 7, 2019 Link to comment

    whatsapp isn't working properly while on the new NBN internet, incoming calls can be answered and the caller can be heard but they cant hear me, video calls wont connect at all. but as soon as i turn the wifi off the app works perfectly, this issue has only started since upgrading to the NBN internet instead of the ADSL2 internet which is no longer available. the phone being on wifi and making or accepting calls or video calls when in ADSL2 was not an issue, everything worked well. but from the moment NBN became active it does now work.

    any ideas?

  • elodge May 24, 2019 Link to comment

    My Galaxy A5 phone is effectively dead. It won't charge (the port needs replacing) and there is no battery power. Data will be wiped before repair. Is there any way of retrieving Whats app messages?

  • Hi, I am having trouble baking up my conversation from whatsapp I have plenty of room on my iCloud Drive so it shouldn’t be a problem.

  • Why does the notification sound plays every time I listen to a Whastaap voice message? It overlaps the content of the voicemessage constantly during the entire voice message

  • whatsapp group unlimited members

  • u r group mambr 257 y whatsapp group unlimited members plz

  • Teesha Mar 14, 2019 Link to comment

    I cannot send pictures neither i am able to put on status but all my messages are semt amd delivered!! Please help me to fix this!

  • I cannot send a picture/photo while the text can deliver well. How can I fix this? Thanks

  • I am using Beta version and from today mostly sent and received pic and msg not showing in chats only time displayed, whts the problem. Pls guide

  • I am not being able to send whatsapp message sometimes and it took couple of hrs. Although network connection is pretty good. When I am trying to change my device even not being able to restore the msg and it's getting stuck after 24% can you please hep?

  • Whatsapp keeps hanging, then glitching and says that messages are lost, will have to restore messages. It proceeds to start the restoring process but it stops midway and now I've lost chats since August 2018. It has happened to me twice in two days and I can't restore cuz I overwrote the data.

  • my whatsapp acount is banned . what to do to return it

  • i am installing whats app but every time it is showing the msg that there is a problem in whats app install it again what to do?

  • Hi I am facing too big problem from watsapp. I have restored the data but still data of some dates in between is missing. pls help

  • "You Guessed too many times" - locked out for 2 weeks now. Despite un-installing, deleting the Whatsapp folder, re-booting and re-installing, whether on my main Android phone or my standby iPhone, this message appears instantly when I confirm to sms me at my mb number. I have followed the CONTACT SUPPORT route that follows, 21 times, ie 21 emails to Whatsapp. They responded twice to say "Read our FAQ, and it doesn't help, reply to this email". However, just these same 2 replies within the 2 weeks that Ive been locked out.
    It seems that Whatsapp do not offer actual support, just send this standard reply.

    I desperately need Whatsapp for communication with my staff and clients.

  • Thank you very much for helpful tips

  • I have 2 separate whatsapp accounts for business and personal but share the same google drive to back up chats .now i want to merge both accounts so i can use just one account for both business and personal use and would like to know if messages from the separate whatsapp accounts that had backed up in google drive account would synchronize and appear chronologically.

  • I am unable to upload my status with caption...it gets uploaded otherwise i.e. when i do not add a caption?

  • Hi. My WhatsApp is not sending neither text nor voice messages??😥😥

  • Hi, my WhatsApp will not send my messages

  • I love my whatsapp and have been using it for years. Suddenly though, each time I want to use it on my computer, I need to open both the Android phone AND my computer, and then have to scan the QR code....just annoying too many times a day. Thanks!

  • Hi... I have installed Whatsapp in a new android phone. When I try to access it, it pops up with a message something like ' your phone's date and time are not correct. please adjust and open again'. But my phone's date and time are absolutely set accurate to my time zone. How do I rectify this issue?

  • Someone sent me a message in whatsapp but it is not showing it,instead its showning as "This message can't be viewed because you are using a cheap mobile."
    So plz say me whats the problem

  • Why my WhatsApp status is not visible to me after updating it?

  • Together, many people can not be selected to send SMS to 5%, which is a big problem, then what is the time of the user to use the user. I suggest that all the contacts list should be selected together.

  • Nermo Nov 3, 2018 Link to comment

    Someone left the WhatsApp group and am the admin and can't add her . Got a message that she left the group recently and should try again later . Take in consideration that am not blocked from her side.

  • Hi, so basically I can’t send msgs to one particular number whereas I’m receiving msgs from that number but my msgs are not getting delivered. Neither of us have blocked the numbers or so . Tried deleting and reinstalling WhatsApp . Tried reset phone to factory reset. Please is there any one who can help???? It’s urgent and I would really appreciate your help.

    Thank you

  • My whatsapp made a false video call suddenly..why is it so? i am using iphone 7

  • My WhatsApp msgs get deleted automatically why? I tried every possible steps right from.force stop clear cache , reinstall to reset of my phone but in vain. Help me

  • Have a problem in whatsapp businiss which chats are automattically deleted

  • I noticed my significant other’s profile pic changed on what’sapp. They said they didn’t change it and that the new update did it. It’s An android phone. This haberpened just a couple days ago. I have an iPhone and didn’t get an update. Is this scenario true for android users with WhatsApp?

  • I don't receive notifications of new messages when the whatsapp app is closed. When I open the app, all messages since the last time I used the app are received which means that at times I receive the messages long after it had been sent. How do I change the settings to fix that?

  • In my WhatsApp, one contact is unable to open bt I can view the contact, and also can view thee status. Bt Iam unable. To open the chat. What should I do??

  • My.mobile number is banned by WhatsApp please tell me the solution

  • my whatsapp is not work
    I'm uninstalled but I'm not going to send messages to any of Whatsapp.

  • My whatsapp status not showing some person..but they are in my contact list

  • Hii i facing a prblome is that i cannot send a message mare than 5 people at a time
    When i foarward a message and then i select people but with 6 selection the measge came "YOU CAN ONLY SHARE WITH UPTO 5 CHATS" plzzzz help me fr facing this prblme

  • hi, i used whatsapp in my old Blackberry curve 9380 in the year 2014 - am trying to retrieve the db file for viewing some of the conversations - unfortunately am unable to figure out any ways to view them - can someone help?

  • hi, i used whatsapp in my old Blackberry curve 9380 in the year 2014 - am trying to retrieve the db file for viewing some of the conversations - unfortunately am unable to figure out any ways to view them - can someone help?

  • Sase Aug 13, 2018 Link to comment

    I am trying to get more whatsapp contacts but without any success, When I open whatsapp, mine shows CHATS,STATUS,CALLS while others are showing CALLS, CHATS, CONTACTS. Therefore, how can I add more contacts to my device. I have tried almost everything but with no success. Can someone please advise me? Thank you

  • new phone with new number - how can i Restore my old account and then change it to my new number?
    my old one is not working and i used a number that no longer exist

  • Sairam Jul 25, 2018 Link to comment

    In my new samsung j8 mobile , when i try to view others status, it opens and that status will be stored in a folder called ".Statuses" ...After few minutes that folder becomes empty and again when i try to open others status from whatsapp it will not open and it says that "Sorry this media file does not exist in your internal storage"

  • I cannot receive WhatsApp messages if I'm not at home

  • I use Whatsapp with my GF who is in the philippines we both have galaxy S9 phone's but all of a sudden when we try to connect by video or voice both phone's are showing connecting. we have made calls previously with out issues. Any help with this problem would be greatly appreciated. Thanks in advance

  • My phone keeps telling me I have Whatsapp messages when I dont. Does anyone know how to fix this? It started about a week ago telling me there was one. Now it's saying two. I clear the screen but as soon as I get a message from someone and I read it, it still says I have two messages.

  • I cannot turn off the Whatsapp camera shutter on my new S9+. The app camera never made a sound on my Note. I've tried in the settings on the app itself and in my phone's settings for the app.

  • So i go in a whatsapp video call then my screen freezes on it i cant do anyting am not able to come off the screen or do anything

  • I can't see the whatsapp status /stories of others,it was showing sorry this media does not existing in your internal storage
    i changed my phone help please

  • I can't see the whatsapp status of others,it was showing sorry this media does not existing in your internal storage.

  • Can any one know that how to fix this problem in whats app,
    I am using whats app in Ko Player (Android Emulator) every thing is okay but when i play voice messages whats app automatically restart and cant play voice messages.

  • Hello. I have been using WhatsApp for a long time now and have never had any problems until recently. This started out of nowhere. I can make/receive phone calls, but he person on the other end can hardly hear me. I hear them fine, but they can not hear me unless I yell into the phone. They say that I sound very far away. Can anybody tell me how to fix this problem? Thanks in advance.

  • Can someone who is not in my contact list message me on whatsapp if I give them my phone number?

    • Hi A-Jay, yes. When they add your number they will see that you are using WhatsApp and they can instantly message you.

      • Do you mean once I sign up for Whatsapp using my phone number? I have been using Whatsapp for a long time now and mostly it works fine. Occassionally I will meet someone new (outside of Whats app) and I will give them my phone number and then they cannot contact me with Whatsapp. But once I go in and add them to my contacts then they can contact me. Do they have to be in my contacts to be able to text or call me on What's app? Or do I have a setting set that makes that so?

      • Hey A-Jay,
        sorry for the late reply.
        I have to admit, I haven't really heard from that issue. Anyone who has your number should actually be able to send you messages. They don't need to be in your contacts.
        How exactly are they not able to text you using WhatsApp? Do you just not show up in WhatsApp after they saved your number? Or are they blocked from sending you a message?

  • you may have new messages whatsapp plz sir give me solution

  • I think u r not able to answer my question

  • Plz help me

  • When i am installed whatsapp on my mobile then my mobile restart dont installed whattsapp why???

  • WhatsApp state their app is no longer compatible with Samsung Galaxy phones older than 2.33. My phone is 2.33, but I still can't use the app I recently installed, why?

  • Nik Feb 21, 2018 Link to comment

    Keep getting the "Network busy" message whenever calling a particular contact whose number is working.

  • I have problem with video calling. Showing that microfone doesn't working

  • Matt k Jan 24, 2018 Link to comment

    I created a group for keeping contact with certain people, which works out fine. However, I went to added a new person to the group, then pressed exit to exit the app but it deleted me from my own group. I can't get back in and no one else in the group seems to have the ability to add me. I don't want to create a new group because we have a thread going on. Advice?

  • some of my friends tell me that the video I sent to them can not play and there is a notification saying 'This video is not available because something wrong with the video file'. most of them using samsung. but other mobile phones can play.

    • Same problem persists for me.... My phone model is honor 6x. In my case, my recipients are non Samsung users. Still the problem exists. Is there any solution?

  • I have a problem with the proximity sensor, that he is turned on when i hear voice messages on whatsapp when nothing is proximate. he just being turned on automatically' thus I can't hear the messages on speaker.

  • using whatsap video everyday to thailand. my friend can hear me perfectly. the audio from thailand cuts in and out. there are long periods when i can hear nothing thank you.

  • During update Whatsapp latest version which current version obsolete on Nov 16, 2017, prompt out error "A server error has occured. Retry, or cancel and return to the previous screen."
    After click Retry, it prompt out "The requested item could not be found."
    Need help here, thanks.

  • I cant sent audio massages from my whats app kindly help

  • My boyfriend has an Asus Zenfone 3 refurbished. When he messages me on Whatsapp I don't get the message. When I do get the message he doesn't get my reply. Would you know what would be causing this, and how to go about fixing it? Thank you so much.

  • my whats app is showing the message UNFORTUNETLY WHATS APP HAS STOPPED with in few seconds I start my whats app kindly suggest the solution

  • I have this issue that mu ANdroid phone, Nokia 6, with 7.1.1 android shuts down whatsapp and i dont get messages. I cant find anything that shuts it down, its not listed on powersaving etc, what to do?

  • I didn't receive an activation code, I also requested a phone call that never came through, I checked my number and the Spanish Country code are all correct. I need some direct service to fix this problem please. My cell number is +34698495964. Thank you

  • When i try to save picture from WHATSaPP by clicking "SHArE" and choosing "ES save to" (or any other file explorer app) to save the picture to android storage/memory/ExtSD, i get :
    "This operation is not supported".

    It used to work.
    I also tried "Factory reset", and reinstall Whatsapp and file explorer apps like ES file explorer.
    Didnt help.

  • i m using my whattsapp from yesterday when i open some group/individual chat box app closes automaticallt and comes back to home page i m using lyf LS-5016 android mobile using jio network.please help to sort it out

  • i m using my whattsapp from yesterday when i open some group/individual chat box app closes automaticallt and comes back to home page

  • Hi how do I solve this problem in whatsapp of "couldn't load this photo. Please try again " when I click Done after I cropped or rotated a photo shared directly from my gallery? Doodling the photo is fine. And only happens when I shared from gallery. It's fine if i attach the photo in whatsapp.

  • Ihave a down arrow alongside the latest message from one of my whatsapp contacts that prevents me from scrolling up or down to see the end of the message they have sent. All other contacts are fine and do not have this arrow within a circle. Can anyone help please?

  • Please i cant get the activation code have waited and waited for days i cant get it

  • I've just installed Whats App after not using it for a while, but it isn't learning anything. I have to correct every single mistake I make myself. It's really frustrating. Please, what do I do?

  • I can't open my WhatsApp..whenever I open it works automatically...if i want to open one contact..other contact opens automatically..even if i want to share something than it goes to everyone

  • Having trouble updating whatsapp for infinix hot note 3. Followed the instructions I read online with little help. Don't know what to do.

  • All of a sudden my messages from all my whatsapp contacts are muted. Some more I can find any whatsapp videos or images in my gallery. Why?

  • Whatsapp chats are automatically deleted after a day on huwaei phone

  • I have HTC one M8, many times while chating, my whatsapp blacks out, a black screen appears, whatsapp restarts automatically and takes me to whatsapp home screen. Once this starts, I can't chat again till I clear cache, clear data and restart my phone or sometimes reinstall. Its happening very frequently now and its annoying.

  • Hi, I have the Huawei p9 and when a want to send an audio file from my music it gives me a blank, and when I go to my music and try to send or share it from there it doesn't even give me that option. My question is how do I send an audio file via whatsapp if my whatsapp give me a blank if I want to send an audio because all the other icons work like location, gallery ect. Please help.

  • I have changed my whatsapp number just for a hour then again i change it with my old number but now i am not able to see few of my contacts dp ..

  • My problem is that I do not get immediate notification for most of my incoming Whatsapp messages. On my HisenseU972 running Android 5.1, I have made the following settings : I have made Whatsapp a priority app; under data usage background data is accepted. Within Whatsapp notifications, the setting is 'always show popup'. Under data usage, all four options are ticked.
    Some messages come through correctly. For the rest, I have to go into Whatsapp. After waiting about 30 seconds, the messages pop up. Looking at the date/times, messages can be hours or days late.

  • Hey I'm running a BlackBerry DTEK50 and Android 6.0.1 and I have a Whatsapp issue... the only status that shows up is mine. I've allowed all contacts to be viewed, and other people can see my status, but I can't see anyone else's.
    Little help? Thx

  • I have croma tablet model CRXT 1131 version 4.4.2 . in my whatsapp the 3 vertical dots on right side are not opening. What to do? Pl help. I have reliance network.

  • I am more from India, Recently from last 2 -3 days I am facing problem in sending video to my contacts in whatapp, when ever i send video the video of video become automatic fast , example I have take 60 Sec Video from my camera Phone and no when i upload it to my whatapp contact it automatly become 30 sec with fast forward, my contact can see full leanth video but in fast forward mode. The same problem is coming in old video which i have sent properly 2-3 before.

  • Is there a way to stop sending my video in a whatsapp call?

  • i got new version of whatsapp but i dont see the status of my contact how i view the status of my contact this is not beneficial update i don't like this update

  • To transfer whatsapp message from android to iphone, here are the easier way yo help you finish the transfer process.
    Method1. Using Email Chat
    Method2. Using WhatsApp Backup
    Method3. Using iPhone Data Recovery Toolkit

  • hi ,
    since about 3 weeks ago i can't access gallery when wantimg to attach an image/video in any conversation.
    i click the paper clip then gallery then get the "unfortunetly whatsapp has stopped" error. any help is welcome

  • I have been using video chat with my friends all was well but now they cannot see me anymore as a live feed just a contact pic shows any solutions to this problem ?

  • Having this weird issue. "Verification through call" calls from WhatsApp are having no audio. Happened twice now, waiting for the sms counter to reset.

  • I don't use WhatsApp anymore. And few years ago it was my number one choose.

  • Agree

  • REGARDING NOT HAVING VERIFICATION.As i mentioned when i installed watsapp after formating my cell,i installed again watsapp but after verification process an error is coming that"WRONG PASSCODE" I tried many a times the whole process again with correct passcode as got in my sms still the same.Also tried call me option,entered again the passcode but still the same error appears.Please its a humble request to solve this and help me in this problem.waiting for a positive response.Please help its a request.I tried many a times but still the same error
    Thanks and waiting for replies from valuable viewers...please

  • I wondered if someone could help I have tried contacting Whatapp customer support and they only send automated emails. I have verified my number too many times and now it says I have to contact support.... which I have tried doing but they are not responding. Do you know how I can verify my number again? There isnt even a count down time it wont even let me try and verify.

  • Annie Nov 2, 2016 Link to comment

    My partner lives in Spain and I can ring and message him no problem and he can message me both text and voice no problem. But when he tries to call me the call gets declined straight away and I get a missed call notification but the phone never even rings..... any ideas what the problem might be ????

    • Andy L Nov 22, 2016 Link to comment

      I have the exact same issue with missed calls. Did you ever find a solution?

    • had the same problem with Whatsapp pre-installed on the Samsung Galaxy S6, after hours calling my provider in Switzerland and Samsung help desk there was no answer. Almost giving up I decided to reset to factory, this time not installing AVG Anti virus!!!! and it works now perfectly. It seems that Whatsapp preinstalled does not like antivirus apps!!! but extremely sad that neither the provider nor Samsung helpdesk could solve the problem

  • I cant download or upload images,videos,audios in my whatssapp.I tried reinstalling and its not working. Plz help me.

  • nizam Oct 29, 2016 Link to comment

    Dear Team, am not receiving whatsapp notification and new messages while my screen is locked/off. When i manually enter the whatsapp that time only i am receiving notification .so plz help what is issue ?

  • nizam Oct 29, 2016 Link to comment

    Dear Team, am not receiving whatsapp notification and new messages while my screen is locked/off. When i manually enter the whatsapp that time only i am receiving notification and messages. I checked my device completely all notifications was enabled condition only even i checked whatsapp notification settings also there also al notification was enabled only. yesterday i downloaded and installed the new version of whatsapp but still notification was not receiving.

  • sir i have one problam yesterday i install whtsapp and there was pending sms but its showing so can u please resolve my problam its a humble request please solve it

  • Hi.
    The sole admin for our family group Whatsapp previously was my father. After his SIM card is not working good, he changed to another number and now the group is left without any other admin. Please let me know if you have solution for this problem.
    We can't add new members to this group for a while already :(

  • WhatsApp is blocked in UAE, when I was there I used Sahrzad service and it worked fine.

  • how to solve this problem wheni open a whatsapp its syes unfortunately, whatsapp no longer supports this phone please switech to a supported phone................

  • keryy Jun 5, 2016 Link to comment

    hey can someone please help me i am a Jamaican.. i was looking for some space on my phone i click clear all data from whats app it happens to log me out of whats app now am trying to get back in and i cant every second i click send me an sms it says wait one hour so many hours have passed and i try again and again still not logged in same thing goes for call me, then it has a sentence at the top saying (waiting to automatically detect an SMS to this number to this number .. it has been four days now someone please help i use whats app to do my work.. thank you for your help please....

  • I have a issue with my whatsapp account.
    I have a whatsapp group and i am the one admin of that group. unfortunately i left the group which i am the only one admin of the that group. still that group running but no admin.please help friends.

  • when i send a picture on my whatsapp chat group all the members cannot view them, please advise why is this problema on my Smartphone. thanks

  • I have installed the latest version of WhatsApp, but now I can't get past the Google Drive backup when I try to open the app. I select my Google Account but when I press "Done" I still get a message that reads "Choose a backup frequency to continue". Please help

  • I want regist my whatsaap buat that number is gone

  • My only issue is that not enough people that I know use the app!

  • Please write an article highlighting the best SMS/MMS apps that do not require a phone number. Obviously, Whatsapp would not fall into this category.

    There are plenty of messaging apps out there but it would be nice if users could send and receive SMS messages without the hassle of needing a phone number. What am I supposed to do if I want to text people using my tablet that has no number?

  • Bang on, just something I was in need of:)

  • hello, do you know any way to implement whatsapp contact on my website nokre.in ??? i want my visitors to send me message on my mobile using whatsapp in my website, i mean any form like that? please help! thanks

  • sir my whatsapp problem is this me in saudi arabia nd i need pakistan no in whatsapp so code is not coming so plz give me a solotion

  • just go to Telegram
    much better

  • What l hate about WhatsApp
    1. You cannot set it up on a 2nd device
    2. You cannot set up a chat with 3 or more peple

    Sticking with Skype, maybe 1day they may catch up

  • u r messing things now.....u should write new article

  • Anup Jan 17, 2016 Link to comment

    You may also organize or label whatsapp chat messages using Bag A Chat app. Or create analytical reports based on chat messages.

  • I love whatsapp but lately when I use my laptop to chat with someone, they don't get my messages and I don't get theirs. It's very sporadic, but annoying when it does happen. Is there a solution to this issue or is it some kind of glitch in the program?

  • subbu Jan 6, 2016 Link to comment

    Why smiles in whatsapp is not getting updated from long time...? The smiles are boring to use..!!! Also I am not getting notification for incoming messages when my phone is locked. I am using version 2.12.367.

  • this is about my messenger, if someones calling me i need to click first use data before it will ring. how can i change this i want to hear the ringtone immediately. i hope u can help me to solve this

  • I have seen sombody changing his dp but my msg didnt delivered to his device,dats why i m asking how can this possible?
    is that possible as he is using whatsapp from two device through only one contact no.?

  • Thank you so much for your sharing.

  • I stopped using it few months ago. I use Viber so don't see the point keeping them both to overkill battery.

  • nice article

  • go to settins apps downloaded then go in whatsapp and clear data....ur all problems are solved n put u no. and enjoy....and dont forget to correct ur phone date and time

  • whats app calling is not working in my phone

  • To use WhatsApp conveniently, use BagAChat app along with WhatsApp. Life is much more simple then. try it out friends.

  • My WhatsApp is not loading and downloading also when my friend send me audio it not working at all please help me to solve this problem

  • I have Android version 5.0. After watching any received video through WhatsApp and when I click the device back key, the device stays showing black screen for few seconds then reports "WhatsApp isn't responding, Do you want to close it, Wait/Report/OK"

  • When I try to text using Whatsapp, in the text balloon is a telephone and when i press to text, it rings the number instead...... how do I clear the text balloon


  • Hi,
    What if WhatsApp has stopped working after an update? What should I do?

  • Pls my phone got stolen, so I don't have the chance to delete the app from my phone. The problem is that the people who stole my phone are using my whatapp. How do I get to delete my account since i don't have my phone.

  • I can't block a contact on whatsapp anyone know why? I've gone into settings /account/privacy/blocked/ and every time i click on blocked it just takes me back to the home page on my iphone help anyone?

  • When i send message whatsapp has been stopped why?????

  • Hey all, I am using Samsung phone and i wanted to update the latest version, however this is the msg i have received

    "WhatsApp Messenger" is not able to download update due to following error. (While downloading info from the server error detected.[RPC:S-7:AEC-7AC3E-XULB-YYMB4])
    Anyone any thoughts why i am experiencing this? Any advise appreciated! Thank you!

    • Ng hf Nov 13, 2015 Link to comment

      Hi, u can remove google accounts and delete / clear the cache data in play store , Google service framework... And adding gmail account again. My friend tried. Is working

  • Are you bored with the default green color of whatsapp.. wh=ant some new color..
    then change it by your self..
    Check the procedure here.. www.mytechalbum.com/how-to-change-the-default-green-colour-of-whatsapp/

  • My whatsapp groups show only me as a group participant and my messages don't reach them as well. What do I do?

  • Hi androidpit i m use whts app masenger

    My isseu is any media file cant downloading error unnable to download

    How to fix
    I tryed reinstall the app but problem not solve

  • My messages are not being sent to the contacts but I can receive the messages, media and everything.
    Please help if anyone can.

  • the phone has power off since last night but i still see the whatapps status running actively this morning, from 9:27am, 11:57pm...
    what is happening now?

  • the phone has power off since last night but i still see the whatapps status running actively this morning, from 9:27am, 11:57pm...
    what is happening now?

  • I m using iphone4.. And I m able to send or recieve voice chat to all my friends of using anroide as well iphone... Butfrom one frnd I m getting voice chat SMS but it's not playing what might b the solution of my problem ...

  • My whatsapp is not working only showing single tick. My friends can see me online, and I also saw them online but my messages cant be delivered. This happened approx 12 hours ago
    Try to reboot, switched on and off airplane mode, even delete and reinstall but still the same result.No problem with APN since it never changed
    Can anyone assist?

  • Hi my whatsapp is not working unable to receive incoming messages and call. no incoming messages received. i am able to send the message but it is showing me single tick where it is deliver to my friend. Number : +91-9871418888 please help.

  • WEIRD problem with Whatsapp: voice notes, randomly, shows the right duration but are cut (example: clip length shown 3:00, actual clip 1:23)

    It's only happening since I've bought a Zenfone 5, with different versions of Whatsapp, and since the first day (so, it's not related to any other app I installed afterwards)

    Any clue?

    • (BTW, in the example: "actual clip" refers to the audio file actually recorded and sent, which is only a fraction of the full time I spent recording. It's not the correct one.)

  • Mere whats app account me problm hai ki kabi kabi jab v kisi se chat karta hun to wo online nhi sho hota bt chat hoti rehti hai ya hota kabi kabi hi hai

  • kelvin Aug 17, 2015 Link to comment

    Why does the whatsapp message read info time can changes over time? For eg: the info now shown read on 4.20pm but after few hours, the info read time changed to 6.39pm and so on...

  • hi everyone
    whatsapp wasn't recognizing my contacts after i updated to the latest version so i uninstalled it and reinstall it again but now after I check my phone number and my profile name it starts to load and it keeps like that for a long time until the app stops.
    i've tried several times but it doesnt work
    please if any of you can help me I would appreciate it

  • Links included in Whatsapp messages are not clickeable (Ex: youtube link). But if I send a youtube link, it works fine. I have an S5 mini.

  • This is my favorite app.

  • we have a group of our college allumini . now mebers are 100 but we want to add more members. how is it possible?plz help

  • whatsapp problem. ALL calls (local & internat) speech delay and reciever has echo.
    O2 network. phone is Galaxy ACE GT-S5830 (Android version 2.2.1 ) ........... 3G.

    ALL the people I call use whatsapp to other people no problem........... Just me.

    Any suggestions please ............ have tried re-installing .... same problem

    Thanks .... Mike

  • hi, when i try to open WhatsApp i get this message "unfortunately whatsapp has stopped". i can see messages come in but cant open to read them. could you please help me solve this problem?

    • your current version of watts app is no longer compatible now ... so first make backup of your complete wattsapp by copy wattsapp folder to sd card and delete folder from internal than uninstall the app and install the latest app from store than copy back to internal ... that's it open app and it automatically backup your data ... in working condition !! if problem solved like follow ask again bye Thanks!!

  • Roya Jul 21, 2015 Link to comment

    Hi, I have a question for you. I reinstalled whatsapp on my phone but when I tried to register and get the verification code it didnt send me any messages and when I tried voice verification this message showed up : (you have tried voice verification too many times. Please contact support for assistance). Please help me ....

  • Thanks for the help, I was trying to connect whatsapp while my phone was switched off.

  • akecia Jul 16, 2015 Link to comment

    I sent a few messages like two hours ago and they all still only have one check by them. How can i fix this?

  • akecia Jul 16, 2015 Link to comment

    So i sent a few messages a few hours ago and they all still only have one check next to them. How do i fix this problem?

  • The unanswered question: how to maintain my WhatsApp life when changing phones - easily?

  • There is a Huge Update for Disable Whatsapp Calls app! please update the post!

    a lot of languages added and support to 4.0!!

    Didi Proudcts.

  • On my whatsapp messenger, it keeps notifying me that I have unread messages even if all messages have been read. In the past when this happens, I uninstall the app and reinstall to fix it, but now, it doesn't work anymore. Is some hacker doing some phishing on my device or something? Please help as this is simply annoying. Thanks in advance for your response.

    • Hi, I had the same problem.
      Go to Settings, Application Manager, All. Look for BadgeProvider, Clear Cache and Clear Data.

      This fixed it for me on Samsung S4.

      You may need to restart phone.

  • Akshat Jun 29, 2015 Link to comment

    2- 3 Days back I've updated my Whatsapp to new version 2.12.124. but unfortunately now phone is unable to send/receive data on 2G. Once it is connected to broadband connection via Wi-fi it is working fine. Please suggest...

  • Repeated 'Unfortunately whatsapp has stopped ' so many times i reinstalled it but same things happening .

    • I am having a similar issue it displays "Whatsapp has a problem and it needs to be installed again. Tap on the button below to go o the play store, uninstall whatsApp and install it again". Was your problem resolved and how?

      • Im having the same problem.. it aso displays that whatsapp has some problems and it need to be installed again.. i unistall it and re installed it several times but still it does not work.. please if you have the solution., email me on nuz58633@gmail.com

  • Hey fellows.
    I can't download any received photos on my watsapp or view someone's profile pic . it say please try again later"

  • I have already for email address but he always say you don't have an email address what would I do?!

  • if you dont like Whatsapp Calls, you can use my app, "Disable Whatsapp Calls" - an app that disable your whatsapp calls in one super-easy click, you can try it - search for "Disable Whatsapp Calls" in the Play Store, no Root needed!

  • I am using Karbon S5titanium .I have problem in contact savings.if I have saved 1 number in contact list.automatically other number of what's up is linking

  • i cant install Whatsapp after i have uninstalled it on my samsung galaxy s4,i bilif i ddnt uninstall it properly,it pops up a message saying whatsapp already installed on your device,what can i do to install it.pls help

  • Girish Feb 23, 2015 Link to comment


    My samsung S3 phone has the message "Unfortunately, the process whataap has stopped" displayed everytime it connects to wifi or mobile data network and after that the phone hangs for exactly a minute. Nothing else seemed to change henceforth in the usage of phone, Its very frustrating that I have tried everything related to app store... I've cleared cache, cleared data, force stopped it, restarted...but nothing works

  • I am Recieving a friend message but not able to send message to only a friend

  • unable to send messages to Group from watsup due to not used from longtime

  • When i put my number to confirm it in whatsapp the answer always ur phone number is no longer to use our service

  • that was a good piece of notification which i already know thanks..

  • Hello All,

    I am using Samsung Duos 2 phone and below are details,
    Device Name: GT-S7582
    Android Version: 4.22.2

    Whenever I use clear button while typing in the What’s app, my phone gets restart.
    This I have observed very frequently.
    Kindly find the reasons why it is happening.
    One of my friend is also facing the same issue and his phone is Motorola.

    Nethra P

  • I am facing slow internet connection when I use whatsapp.
    mobile- Lenovo P780

  • how i send gif image without converting anyother format in whatsapp

  • How can I make WhatsApp respect my S4's profile, having to go inapp to turn vibrate on and off is stupid. Is there a solution? I've emailed their support twice with no reply.

  • ANKIT Aug 25, 2014 Link to comment

    Hello, this [problem can be solve by using VPN SOFTWARE LIKE : supervpn: check this on google play store...after connecting to wifif use this simple app...

  • Whenever i open whatsapp it asks me to adjust the date even though the date is correct.i have reinstalled it many time still i cant use whatsapp bcoz of same reason .plz someone help

  • some other issues happened in whatsapp just look at here,,,

    MOd Edit: No external links

    solutions of problems are also available here,,,
    hope you like it,,,

    • ANKIT Aug 25, 2014 Link to comment

      Hello, this [problem can be solve by using VPN SOFTWARE LIKE : supervpn: check this on google play store...after connecting to wifif use this simple app...

  • free

  • hey I want to know if a person is online and m jst looking up chat window then what will it be shown to him\her..will it be typing written? please help

    • ANKIT Aug 25, 2014 Link to comment

      Hello, this [problem can be solve by using VPN SOFTWARE LIKE : supervpn: check this on google play store...after connecting to wifif use this simple app...

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