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How to download and install the Google Play Store

How to download and install the Google Play Store

Unbelievable as it may seem, there are occasions when it is necessary to install Google Play Store manually. Whether you have accidentally uninstalled it, or you want to revert to a previous version, or even if your Google Play Store is not working and you just want a fresh install, there's a solution! In this article, you will learn how to install the Google Play Store on your Android phone.

Jump to:

1. Check your current Google Play version

Updates take time and don't arrive at the same time for all Android devices. This is why sometimes you might want to download and install a newer version of the Google Play Store, especially if your current one is causing you trouble. Before rushing to download the latest Play Store APK, however, you should first check which version of the Play Store app you have installed at the moment. Here is how to do it:

  • Go to Settings, open Apps or App Management (this could vary from one device to another)
  • Find Google Play and tap it (you may have to tap on See all apps)
  • Tap on Advanced and scroll all the way down to the bottom where you can see the version number
AndroidPIT install google play store 03
First, check what version of the Google Play Store you currently have / © NextPit

If your Google Play app is working normally and the only reason you're sideloading is that you're impatient, you can also check the app version in the Play Store application itself. Open it, tap the three lines (menu button) in the top left corner, go into Settings and scroll all the way down to see the exact number.

Google Play Store version numbers explained

The numbering system for Google Play Store versions may seem a little confusing at first, but it's easy to get your head around. If the jumps between numbers seem odd, that's simply because Google didn't publicly release the versions in between.

2. Download a Google Play Store APK

Please note that the following guide to install Google Play store is for owners of an Android device with a licensed version of the app installed. We recognize that is sometimes necessary to re-install or roll back the Play Store app. 

Download the latest version of the Google Play or a previous version of the Google Play Store? Try 'APK Mirror'.

As usual, most of the changes are under the hood, aimed at making everything run more smoothly. We haven't been able to find significant changes to the user interface or new features in the latest Google Play app version. If you download the update and notice any errors, however, check out our guide to troubleshooting the Google Play Store.

AndroidPIT ios vs android 0176
Of all the apps on your phone, the Play Store is the one you really want to keep updated / © NextPit

3. Install the Google Play Store

The simplest method to install the Play Store will already be quite familiar to you if you're an avid follower of this website: just download and install the Play Store APK manually. An APK is the Android equivalent to a .exe file (.dmg on Mac) on your computer.

Instead of downloading an app from the Google Play Store, you simply install it yourself without the Play Store's help. We've even got a handy guide to help you:

This is, of course, extra useful when the app you want to install is the Play Store itself. There are two ways to get the Google Play APK installed on your device: directly on your smartphone or through your computer. We'll do the easy way first.

Install Google Play Store with your smartphone

For older versions of Android (before Oreo) you will need to simply go to your settings menu and enable installing from unknown sources, then open the above link. You'll be prompted whether you allow the download and installation. APKMirror is a safe source, so it's ok to hit Yes.

AndroidPIT install google play store 02
If you get this message, you will need to toggle the 'Install unknown apps' switch  / © NextPit

On Android Oreo and above, such as Pie and Android 10, the process to install Google Play Store is a bit more complicated. Here is what you need to do:

  • Head to Settings and find Apps & notifications. Once in the apps menu, scroll down until you find your mobile browser - Google Chrome, for example.
  • Tap on your browser and scroll down to the Advanced section. There you will find Install unknown apps. Open and select Allow from this source. You can disable this option after you're done.
AndroidPIT install google play store 04
Remember, you can always search the Settings menu to find the option you are looking for / © NextPit
  • Using the browser on your device, go to the XDA Developers forum or APK Mirror website to download the APK for the latest version of the Play Store.
  • You may get a message warning that "this type of file can harm your device." Ignore it (trust us) and tap OK.
  • Open the APK (you can tap the completed download in your notifications menu), read the new permissions (if any) that the new Play Store version requests, then tap Install.
AndroidPIT install google play store 06
Enabling unknown sources installs can be intimidating, but you can disable it at any time / © NextPit

Install Google Play Store using a computer 

If you don't have mobile data or a Wi-Fi connection on your device, you can download the Play Store app APK to your computer instead. The same process applies, but you will need a file manager app installed on your smartphone, if your device doesn't come with a preinstalled one.

  • Download a third-party file manager app, if you don't have one - FX File Explorer, for example. Allow it to install apps from unknown sources, following the same steps as described for your mobile browser.
  • Using the browser on your computer, go to XDA Developers forum or APK Mirror to download the APK for the latest version of the Play Store.
  • Connect your device to your computer with a USB cable and copy the APK over to your Android device. 
  • Find the APK using your file manager app.
  • Launch the APK, accept the permissions and tap Install.
  • Don't forget to remove the permission to install from unknown sources from your file management app if you don't intend to sideload more APKs.
androidpit USB 1
Sideloading from your PC with a USB cable can sometimes avoid installation problems with APKs / © NextPit

Once you've reinstalled the Google Play Store app, you shouldn't worry about having to download every following version manually again. As soon as there's a newer version than the one you sideloaded, the Google Play app will automatically update. If you are still experiencing problems, however, it's time to do some troubleshooting.

4. Google Play Store troubleshooting

Google Services Framework is a crucial service that lets the Play Store communicate with apps on your device, allowing for automatic updates and so on. If these functions stop working, or you experience other problems, then there may be a problem with the service. In such a case, you should clear the cache on both Google Play Store and Google Play Services. To do this:

  • Go to Settings > Apps & notifications
  • Scroll down to Google Play Store, tap it, then tap Storage & cache and then Clear cache.
  • Do the same for Google Play Services
  • That should fix most problems you'll experience with the Google Play Store

Note: depending on what type of device you have, it may need to be rooted in order to manually install the Google Play Store, but that's a tutorial for another day.

AndroidPIT sharp aquos r3 lower notch
Each version of the Play Store can add or remove features / © NextPit

What is the one must-have feature you want in the Google Play Store? Do you like the latest update? Let us know in the comments.

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179 comments

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  • infoinsides 9 months ago Link to comment

    This guide on how to install google play store or update is relay very useful


  • freedatacheat May 24, 2020 Link to comment

    thank you


  • marco sarli
    • Admin
    Sep 17, 2019 Link to comment

    i just wish this and other google apps would use less resources and be a bit smaller


  • Adhir Bar Aug 18, 2019 Link to comment

    Unable to the download Google play store


  • Pounraj Jul 11, 2019 Link to comment

    super


  • Jenkinson May 22, 2019 Link to comment

    Is Google able to stop Play Store being used on a phone which is running the apk? I'm thinking of Huawei.


  • Aman Ramola Jan 31, 2019 Link to comment

    My play store is not working its continusly showing chek your internet and wifi connection and i have connection.


  • F.Alam Jan 1, 2019 Link to comment

    Thanks


  • 3dreal Oct 10, 2018 Link to comment

    Don't be alarmed, unknown sources are simply locations outside of the Play Store, which is critical if it's the Play Store itself that you want.
    Should be: which ISNT critical


    • Alkohol May 13, 2019 Link to comment

      No, that is precisely correct for the meaning intended. If it is the Play Store you want to install, then you do have to install from unknown sources because the Play Store app that would handle the installation (from the only known source -- the Play Store) is either not functioning or updating as quickly as desired. So you have to manually download the Play Store app and tell the device to install it under unknown source permission.


  • Cody Myers Oct 5, 2018 Link to comment

    took me 4 hours. Time to fucking kill myself lmao


  • SinchanDey Blogs Mar 21, 2018 Link to comment

    I have faced an issue with an old Samsung device where the Playstore constantly crashed. I simply used to clean the cache and it made life easier.


  • Jacoby Pierce Mar 16, 2018 Link to comment

    This STILL isn't working for me. I received a replacement LG G4 phone and it is not authenticating so I can't download any apps. I have cleared cache and data, restarted, uninstalled play store updates, installed APK play store twice and still NOTHING. please email me at jacobypierce716@gmail.com if you know how to fix this please.


    • 3dreal Oct 10, 2018 Link to comment

      in android 7 i dont see clear cache and data anymore in the apps. where is that. also have a google pay-problem, update was blocked since i was working elsewhere (paypal?)with the problem. a clear instruction what must be set where-a tutorial should be offered by both paypal and google-play. google pay seems has nothing to do with that.


  • zoeyst Mar 2, 2018 Link to comment

    Every time I have problem with Google Play Store, I just clear the Clear cache, and every time it works.


    • 3dreal Oct 10, 2018 Link to comment

      where are theses settings. in android 7 they are gone inside the apps.


  • ryhan Jan 15, 2018 Link to comment

    great share but I don't do this but why I don't understand


  • Wanda Freeman Lay Dec 31, 2017 Link to comment

    I'm confused! Now if I need to d/l the Play Store on my Ellipsis 7? tablet, which 'version' of d/l would I choose??? Computer? Phone? I don't have WiFi but do have data. A few days ago, I kept gettin' message that my messenger was out of date. Reluctantly, I decided to d/l a newer version. It wouldn't let me do it. A 'friend' told me that she had the same pblm and that she had to uninstall her current one. So, like an idiot, I uninstalled it.....only to STILL not b able to d/l the newer version. After a couple hrs of hair pulling, I decided to call tech support at Verizon. AGAIN, I proved my desire to own the idiot award! The guy walked me through it...still unable to d/l ANY version of messenger. Then he has me tap this, tap that, tap on Google play store and tap on uninstall! My brain kept saying"Don't u do it", but my stylus tapped it anyways! Then the guy asks me to tap on Google play store!!! And when I told him that it wasn't there anymore since he had me to uninstall it, he tells me to look n other places for it! OMG!!! So, as it stands, now I have no messenger, no Google play store and it seems I can't just d/l a messenger without the darn Play Store!!! HELP!!!


    • Nicholas Montegriffo Jan 12, 2018 Link to comment

      Hi Wanda, since you have data on the tablet you can activate it and download the Google Play Store version from the apkmirror link in the article. The try the 'phone' instruction for installation to install it directly on your device.


  • Kruzu Weber Sep 13, 2017 Link to comment

    Google play store error code 0 can't update n can't download pls help me


  • Gopalakrishna Timmappa May 20, 2017 Link to comment

    Hi, I was presented with an Amazon Fire phone which which has 6.0 version, from my daughter which incidentally had Google Play store and Google play services but hanged subsequently. I uninstalled and installed again but there was no shortcut created on the page. When I go to the APK mirror for reinstalling them, it says installed. How to get the shortcut icon so as to download apps to my phone.


  • Diana Mar 9, 2017 Link to comment

    It was very helpful, thank you!


  • Ann Ellis Feb 12, 2017 Link to comment

    I can tdownload gamepoint


  • Patrick noonan Feb 7, 2017 Link to comment

    I need help play services keep stopping and I can't fix the problem


  • Sher muhammad Jan 29, 2017 Link to comment

    My installed Google play store in tablet Tablet Canaima does not open.solve my problem,please.


  • Md Firoz Jan 21, 2017 Link to comment

    When me open Google play store show me dress H .totaly not working kl


  • Pamelafields Jan 21, 2017 Link to comment

    Yes missing


  • OBELIX ER Jan 6, 2017 Link to comment

    My rooted porridge is cooling down and my spoon is stuck in V5.11, how can i eat?


  • Holly ihnen Jan 3, 2017 Link to comment

    I can't download anything it is so annoying


  • Ali Amjad Dec 27, 2016 Link to comment

    i am using galaxy C7 and i am having problem with google services as i am unable to connect any google service since i updated the new software. can some one help me?????


  • Barry Sanders Dec 22, 2016 Link to comment

    i was able to load play to my fire tab no problem. The problem arises when i try to download a spanish app. it says not available in your country. since im an American, living in Mexico, I can not grab the claro video application.


  • M Cac Nov 22, 2016 Link to comment

    This STILL isn't working for me. I received a replacement LG G4 phone and it is not authenticating so I can't dowenload any apps. I have cleared cache and data, restarted, uninstalled play store updates, installed APK play store - NOTHING. can anyone help? msem1003 at gmail


  • Dominic Anfuso Nov 21, 2016 Link to comment

    Thank you, thank you, thank you! Was trying to download an app for hours. Tried everything clear cache, delete Play Store, delete google account, reboot etc. This did the trick in a few mins :-)


  • Peter Evans Nov 19, 2016 Link to comment

    If a repair to the broken phones takes more than one click just forget it and don't post an article about it.


  • jalaj rajput Oct 17, 2016 Link to comment

    Its work


  • Thomas dow Oct 10, 2016 Link to comment

    Can't make it install on kindle 10


  • W Jerald Cole Aug 9, 2016 Link to comment

    Would like some scheduling options. like time of day, day of week, frequency, only if condition (e.g. if plugged in, if wi-fi on, etc.)


  • Lion Trasking Aug 9, 2016 Link to comment

    you can dowload it via settings


  • Gail Renee Fluellen Aug 7, 2016 Link to comment

    I'm having problems downloading the latest version of Google Play Store


  • Tootsie Colasito Aug 5, 2016 Link to comment

    I am using a Blue Wave android tablet/device. It asks to update google play services to be able to use maps or youtube. However, I could not update the app and it always prompts "insufficient storage available" message. I have tried to clear everything just to accommodate the updating but, to no avail. Pls. help me. Thanks.


  • Ana Adi Jul 25, 2016 Link to comment

    My phone is xiomi redmi note 2 i lost my playstrore and google application ...so help me how to download again..thanks


  • Sasi Kumar Jul 4, 2016 Link to comment

    Please help me I am using in focus m350 smartphone android 5.1 , the problem is first I rooted my device , accidently I uninstalled google play services . afterwards I factory reset my device without any backup l have lost all my device account . hence now I installed some version of play services but I can't open google accountin my device . shows google play has stopped working please help me.


    • Hasanzian Khan Jul 29, 2016 Link to comment

      Few month back ... i am having same issue as you explain .........
      mine play store & play services shows google play has stopped working .
      i just make play store as system app using "titanium backup " and boom it work fine


      • Panda Hung143 Oct 1, 2016 Link to comment

        no use,i suggest u to ask help from the productor


  • Juan Namillion Jun 21, 2016 Link to comment

    Crap not user friendly


  • Juan Namillion Jun 21, 2016 Link to comment

    Crap no user friendly


  • Elizabeth Macharia Jun 19, 2016 Link to comment

    How can i install whatsapp


  • Michelle Hunter Jun 14, 2016 Link to comment

    How do i get my google play store to work as its stopped working and saying error every time i go on to fix it


    • GizPrime Jun 17, 2016 Link to comment

      Hay try the above tips on android pit. like clear cache and clear all data, and do samethings with google play services


  • Ahmad Ali Jun 12, 2016 Link to comment

    Download Google play store new apk file from here www.apkpot.com/google-play-store-apk-for-android/


    • Panda Hung143 Oct 1, 2016 Link to comment

      still no use,it just keep crashing and stop working


  • Vicky Reed Dixon Jun 5, 2016 Link to comment

    More thancone way to skin a cat...after hours of repeating the above steps I opened up my Amazon App link ( I use to have a Kindle) Not only did I sucessfully download the game I wanted I was able to purchase it with the Credits I had on Amazon.


  • Monikamonika May 27, 2016 Link to comment

    Googleplayservice


  • Monikamonika May 27, 2016 Link to comment

    Update the Google play service


  • Ian Walker May 27, 2016 Link to comment

    I downloaded from the Apkmirror or whatever and it worked but I went into the store and I tried to buy a YouTube series under the movie section and it said "not available in your country" (I'm in the US) before the redownload, this didn't appear! Going to call text support tomorrow morning :(


    • Alex Simpson Aug 9, 2016 Link to comment

      Being in the us does not mean that all the content is automaticly avilable


  • Dalpat Gohil May 24, 2016 Link to comment

    Can you help. Thank you.


  • Haythem Kenway May 20, 2016 Link to comment

    still wont work any solutions and i cant find new battery for my device


  • GizPrime May 19, 2016 Link to comment

    Good article and very helpful for everyone


  • Alex May 10, 2016 Link to comment

    you Dont need all this things guys just go to apkmirror.com and find Google play store latest version which supports your device and download it simple..and also you get official signed version of the app by Google play store so you Dont have to worry..


  • Don Rieger May 5, 2016 Link to comment

    Very good


  • Laney Mash Mash Apr 21, 2016 Link to comment

    I am trying to install google play store i cant get it write please help me


  • Amminah Molinah Shibambo Apr 20, 2016 Link to comment

    I'm trying to install my play store but is not installing. I don't know what's the problem


  • Miguel Garza Apr 11, 2016 Link to comment

    I have a IRULU expro x1 plus 10.1" tablet. After it runs for 4 hours all google related aps start crashing, even when they update. I have downloaded aps that are compatible for this device but they all crash at some point.


  • Android Markets Apr 3, 2016 Link to comment

    Hello ,
    first , thanks for this interesting article . We had create a blog about the best Android Google Play Store alternative .
    We would to share it with your visitors
    downloadmarketandroid.blogspot.com


  • Tina E. Mar 30, 2016 Link to comment

    VERY GOOD INSTRUCTIONS YOU ARE GREATLY APPRECIATED


  • Sana Khan Mar 14, 2016 Link to comment

    its work for me....god job

    apksafe . com also best site for playstore update


  • Nuria Sydykova Mar 13, 2016 Link to comment

    Thank you very much! It really helped me with my problem, worked perfectly.


  • Aleksander Benko Feb 22, 2016 Link to comment

    Hallo! Hast du .DE oder .COM eingegeben? Oder hast du den Artikel über den App gefunden? Damit können wir herausfinden, wo das Problem liegt. :) Danke!


  • laura Howard Feb 21, 2016 Link to comment

    god bless


  • parayil h. Feb 8, 2016 Link to comment

    Android device is coming with installed google play store, if it is disabled ,can't see in home screen. to bring back to screen do this, go to settings>storage>apps scroll down for google play store and tap on this, if it not comes , find disabled app list and scroll down for google play store tap on this and tap to enable. Switch off your device for sometime and switch on .still it is not ,remove google account and add account, final solution is factory reset.


  • Saeed Alzaabi Feb 7, 2016 Link to comment

    Hi if you can help how to install google play store in my smartphone innos d6000 in easy way pls


  • Indian Sports Winner Feb 4, 2016 Link to comment

    18 WhatsApp Secret Features You Might Didn't Know About
    www.youtube.com/watch?v=UFKbsuDA16I


  • Roshni Sharma Jan 31, 2016 Link to comment

    Thanks for this tut!


  • parayil h. Jan 28, 2016 Link to comment

    If you want to update google play store from a lower version to latest version, connect wifi open play store tap on menu (three line top left) scroll down for settings tap here and scroll down to " build version " tap on this then it will ask to update,tap to update, play store update automatically. If any troubles are coming with play store ,you can uninstall updates, and install . connect WiFi go to settings >storage>apps>play store tap on this and tap on uninstall updates, play store update automatically ,let it finished, and return settings> storage>cached data, tap here and clear cache.


  • Karen Viviana Ferreira Camargo Jan 28, 2016 Link to comment

    Thank you!!!


  • ‫اح صا‬‎ Jan 11, 2016 Link to comment

    Fdd


  • Cindy Lawton Dec 26, 2015 Link to comment

    Is there a way to download my google play book library on my amazon fire? I have lots of ebooks that I can't read anymore


    • Piyush @SolveMyHow.com Jan 3, 2016 Link to comment

      Hello androidpit team,

      I must say you guys are really doing a great job. This was really an impressive and very informative + depth article.

      I found this really article really interesting and worth sharing :)

      Thanks,
      Piyush


  • niaz ahmed Dec 6, 2015 Link to comment

    Hi.I have tried by this post and done all method but the problem is same and I can't installed a new play store it appears *app not installed* an existing package by the same name is already installed..also rebooted the device. .Please help me.


  • Milica Levakov Nov 14, 2015 Link to comment

    Thank you so much!


  • Anindita Pal Nov 8, 2015 Link to comment

    This article saved my life as I was completely clueless on how to recover the Google Play Store. Now I can update and download my apps like before! Thank you AndroidPit!!!


  • yhbrooklyn Nov 4, 2015 Link to comment

    Great stuff. Really helped me with my Play Store issues.


  • parayil h. Oct 24, 2015 Link to comment

    Hi,in android mobiles and tabs ,go to settings>storage>apps,scroll down for Google play services, tap on this then touch uninstall update, if this notification bar is greyed out you can can't click on this then go to settings again and disable android device manager and come back to tap on uninstall update on Google play services , when finished, open chrome browser, in Google search box type " Google play services update " and search ,see in results the emblem of Google play services and notification , tap on this emblem it will lead you to Google play store icon along with other browsers in device ,tap on play store icon now you can see Google play services update notification bar tap here, play services will be updated.


  • Hemang Bhavasar Oct 23, 2015 Link to comment

    I had downloaded latest Google Play Store APK from APKmirror website on my #Nexus5 but I am not able to see the latest GUI changes as per your pics. It's still showing me the same way as it was previous apart from some big and clear icons.
    Is this only for #US? Because I am from #INDIA.


  • SciCal:Scientific Calculator Oct 23, 2015 Link to comment

    Thank you for sharing this tips with us. It is good to know such hacks about Andorid management.


  • Cgnews Cg Oct 16, 2015 Link to comment

    Hi Friends, A Complete reference App for Central Government Employees. And get the latest happenings, up to date. Its completely free Android App… Just make a try and share to your friends. Thanks :) Download From Google Play Store com.cgn.android


  • maroc said Sep 27, 2015 Link to comment

    an other link to download apk-opk.com/2015/09/google-play-store-5912-apk.html


  • Katarina Haluskova Sep 25, 2015 Link to comment

    just visiting #IAA2015 in Frankfurt. I got voucher for discount at sygic stand for sygic car navigation that works with mirror link. the code is iaa2015, you can use it until Sept. 29.


  • Karen J. Sep 24, 2015 Link to comment

    Mine phone goes to Google Play Services & says i had an update on the 16th of September vrs,8.1.15 for Android 4 4+( Kit Kat,API 19 )
    So I'm assuming my phone has done an automatic update.
    Is this correct?
    My phone is an Alcatel onetouch Smartphone purchased in July 2013.
    Thanks for another great article.


  • Brett Wanless Sep 23, 2015 Link to comment

    Thanks


  • Aaron Kerkula Sep 21, 2015 Link to comment

    I cannot download play store what do I do?


    • maroc said Sep 27, 2015 Link to comment

      you can downled it from here apk-opk.com/2015/09/google-play-store-5912-apk.html


      • Neil Farr Oct 19, 2015 Link to comment

        how to downled play store


    • Roshni Sharma Jan 31, 2016 Link to comment

      What issue you are facing?


  • Zeeshan Ahmad Sep 18, 2015 Link to comment

    Love is life


  • lory ontiveros Sep 18, 2015 Link to comment

    I hope is a good app i like ut us nice i like it they have more apps very intresting


  • Fariha Tasnim Sep 13, 2015 Link to comment

    Get fresh Android App


  • Mahmud Firoz Sep 12, 2015 Link to comment

    Thanks for your fabulous post.


  • Isaias and Michele Isaias and Michele Aug 26, 2015 Link to comment

    I wanted to install more apps on the telephone and I see a white color screen
    and I see the words:
    server error.Please retry.
    I have been installing many apps
    on the telephone recently and
    the storage on the telephone is getting low
    and I see messages and
    or notifications
    letting me know that some telephone
    functions such as sync etc. may not work
    properly or they may not work at all!!


  • Javed Siddiqui Aug 23, 2015 Link to comment

    Download Android Apps.


  • Shivani Cuty Aug 23, 2015 Link to comment

    Am unable to download Google play store on my mobile...i dono wts wrong...plss cn any1 help me


  • JOSEPH MUGOYA Aug 22, 2015 Link to comment

    my coolpad c8730L always says google play services has stopped. how can i fix the problem?


  • FINinCN Aug 12, 2015 Link to comment

    I found the GP services and installed it. Now starting Play Store does not stop immediately. It gets to a white display and then " Unfortunately, Google Play services has stopped". Clearing caches and data - no improvement.


    • o_dat1 Sep 13, 2015 Link to comment

      Go here as this video can assist you in resolving your Google Play Services error issue. https youtu.be/vVFL87iv3-s

      P.S. You have to put the :// after the https in that link


  • markus vinicius Aug 10, 2015 Link to comment

    Ty


  • FINinCN Aug 10, 2015 Link to comment

    I don't want to do factory reset since almost all other things are now ok, after much much trying.
    But re-reading the instructions i noted that it says "...clear the cache on Google Play Store and Google Play Services..." Trying that - I don't find Google Play Services from my applications. Should it be installing with the same apk or is that separate? - If so where can I find it?


  • perasma Aug 9, 2015 Link to comment

    please add these 2 steps to this guide (if my answer is correct)...
    - after factory reset , unmount SD (might keep some cache there)
    - correct the date. (optional)

    i think the mounted SD was the problem to my situation. God i was trying for a day to fix my spyphone.


  • Alvano Richie Aug 7, 2015 Link to comment

    Thank you so much, i was looking for this..


  • FINinCN Aug 4, 2015 Link to comment

    Tried both methods and the clearing data and it does not work. My GT-I9502 seems to install google play ok, but half second after starting it just stops again. I have never had google play working in this phone because it is hardware originally for China Unicom, so there is some bloatware in it. I have now android 5.0.1, but had same problem with several earlier versions. I guess I need to dump Samsung and go with some other brand.


  • Elleb Belle Aug 4, 2015 Link to comment

    Cant download and install google play servepices on my tablet.. Its samsung galaxy tab 2. I DID FOLLOW ALL THE INSTRUCTIONS!?


  • Elleb Belle Aug 4, 2015 Link to comment

    Cant download and install google play services.. What shoulo:-)


    • Dornita Ingram Aug 11, 2015 Link to comment

      Went from Verizon to straight talk. They troubled shooted my phone, and still can't download Google play store....


  • Oscar Rodriguez Murphy Jul 29, 2015 Link to comment

    Already did yesterday all done


  • Oscar Rodriguez Murphy Jul 28, 2015 Link to comment

    Get the new Google play store update just now.


  • Jakeer Hussain Fidha Hussain Jul 26, 2015 Link to comment

    Thanks for Google.


  • Kesha Walker Pomeroy Jul 23, 2015 Link to comment

    YOU ARE AWESOME!!!! I recently purchased a China-market Lenovo, and I could NOT get Google Play to open. Tried everything short of rooting, which was something I was extremely reluctant to attempt. This worked-- thanks again!!


  • Zuwwar Khan Jadoon Jul 14, 2015 Link to comment

    I have Q mobile X 250 with android system. When i download play store whatever version and try to install it, it doesn't work and there is just written app not installed. Any body knows any solution??


  • Angelica Flores Jul 7, 2015 Link to comment

    istall google to my divice


  • Cael Hannah Jun 13, 2015 Link to comment

    Hi, I have tried to install the Google Play Store App via both Methods except when I try to open the app the screen goes grey for a few seconds then crashes and goes back to the menu. I have tried clearing the caches, same result. My phone is an ZTE Open C. I recently just installed an android OS to get better apps. Any help would be greatly appreciated.

    Thank you.


    • sylvia pierce Jul 10, 2015 Link to comment

      Thanks.


    • Ia Q Jul 28, 2015 Link to comment

      I have the same problem as you, Cael Hannah. Did you get help? Can you share with me?


  • Winston G Jun 1, 2015 Link to comment

    I love this


  • Victor Blay Amokwaw May 30, 2015 Link to comment

    Sofcarrental.so@gmail. Com


  • Victor Blay Amokwaw May 30, 2015 Link to comment

    Sofcarrental.so@gmail. Com


  • Saurabh Kharsikar May 29, 2015 Link to comment

    done my playstore version is now 5.6.6


  • Ethan Touey May 28, 2015 Link to comment

    It says i dont have any space but i do. What do i do!


  • Ahmad Fahim May 27, 2015 Link to comment

    Hi, i have problem with google play services its out of date but when i try to uptade ... while installing it says the same application ..... or app not installed plz help me out i don't know what to do -_-


  • Varel dsouza May 16, 2015 Link to comment

    Whenever I open google play services,it crashes and an error message pops out saying 'unfortunately google play services has stopped working'
    plz help....thx


  • Adam McCumbee May 15, 2015 Link to comment

    I just downloaded the new Google Play Store 5.5.12, I have A Nextbook 8, I use Link2sd and have it rooted with kingo I have always been able to download my apps updates with no problem But Before I updated my Store and now after I still can't update ASTRO File Manager With Cloud. It says Insufficient space. And Google + app says the same thing.. Although I have an External SD Card. And have enough space ... I can update and download 10 apps around those two with no problem. Thats how I know Something is wrong with them... Please help I'm losing my mind trying to keep it updated


    • joan macabera May 16, 2015 Link to comment

      Clear your download cache. . Find download manager and then click clear cache and you should be good to go. If you can't find it try installing or updating an app and click on the download and the manager usually shows up. Hope that helps


      • Adam McCumbee May 16, 2015 Link to comment

        that did absolutely nothing... They are still in the google app store, asking to be updated. I have plenty of space... I don't understand it. all other apps update with no problem, I just started having this problem when these two new updates came out.


  • Cesar Apr 14, 2015 Link to comment

    hi kris I have a problem on my samsung galaxy note 3 sm-n900w8, after several reboots it forgets all the wofo password that I typed any solutions ?


  • TKr Mar 9, 2015 Link to comment

    Stahnout


  • Osvani Colina Feb 10, 2015 Link to comment

    I have the same problem, i was searching and we have to root the phone, but i dont know how do it :C


    • joan macabera May 16, 2015 Link to comment

      There is a very good root on the play store called v-root. Its pretty simple to use. But remember to turn on developer options.


  • alis dracini Feb 8, 2015 Link to comment

    i have installed it in my phone, but when I click to open it, it opens and closes itself in a second


  • fazylucker_ Dec 17, 2014 Link to comment

    Hello, I was wondering if Google servers are down at the moment, because I can't seem to connect to my play store and anything that has my google account. Thanks for the help


  • Ajibola Dec 5, 2014 Link to comment

    Chris please how do I upgrade huawei ascend D1 XL from 4.0.4 to 4.4.2


  • Alexx Alexx Jul 14, 2014 Link to comment

    Thanks. You save my device :D
    But now...when i run Play Store appear : Play Store was stopped.


    • Kris Carlon Jul 14, 2014 Link to comment

      Happy to help @Alexx! You can try clearing the cache for starters. Settings > Apps > go to Running tab and look for Google Play Store. If that doesn't work you can try the other steps in this article: www.androidpit.com/google-play-not-working


  • Alexx Alexx Jul 14, 2014 Link to comment

    Yes i have it enabled..but when in tap on Instal..wait some second and appear "App not instaled".


    • Kris Carlon Jul 14, 2014 Link to comment

      Try downloading the APK from a different link on Android Police. Sometimes I get weird download links that don't work. The dead giveaway is when the APK downloads in two seconds.


  • Alexx Alexx Jul 13, 2014 Link to comment

    Hi Kris...i accidentaly delete play store on my Allview A4 Duo (Micromax a58 Bolt) and i downloaded latest version from androidpolice. When i try to instal , appear the message "App not instaled"
    Thanks.


    • Kris Carlon Jul 14, 2014 Link to comment

      Have you made sure you have ''Unknown Sources'' enabled? Go to settings > About phone and tap on Build Number until the notification pops up. Then back up to settings again and you'll find Developer Options in your menu. Just check the box for Unknown Sources (and don't forget to uncheck it once you've installed the APK).


  • Femi Jul 7, 2014 Link to comment

    Hi Kris, Thanks for all your feedback. Could you just help with a recommended youtube link please? i am so tired right now, i think i'm beginning to go crazy! i've been at this for the last 6 hours straight!


    • Kris Carlon Jul 7, 2014 Link to comment

      You just need to install ADB Tools on your PC and enable USB Debugging on your phone. You can see those instructions (for an unrelated issue) in this article: http://www.androidpit.com/how-to-record-screen-on-a-nexus-5

      Just read the first paragraph under ''What you need'' - there's also a video about installing the Android SDK but you only need to download the ADB Tools which we have a link for in the article). Then you download the Gapps package/Play Store APK and enter ADB commands to push them to your phone. Here's a decent walkthrough from XDA (it's old though, so you'll need to get the current Gapps etc): http://forum.xda-developers.com/showthread.php?t=992242


      • Femi Jul 7, 2014 Link to comment

        Hi Kris, Thanks again for the links. I got to download ADB, followed the second link on xda, but couldn't go beyond step 2.2 with the following commands:
        adb shell mount -o remount,rw /dev/block/mmcblk0p5 /system
        adb push [the path to your SDK tools folder]\system system/
        adb reboot

        First command fails, while for the second, i do not know what folder is being referred to. I tried reading through the entire post, but no guide or pointers as to what may be wrong.


      • Femi Jul 8, 2014 Link to comment

        I think i may have messed up with the stock bootloader because every time the phone reboots, it boots up into the bootloader. So if the install doesn't complete before reboot, its lost as i have to manually then reboot the phone.
        When i try to factory reset, its same thing. the reset process starts but when the phone reboots, it just goes into bootloader where i can only shutdown the phone or reboot. either options will not complete the process and return the phone back to the way it was before i did the initial reboot.
        I am trying to find a way to fix this...


      • Kris Carlon Jul 9, 2014 Link to comment

        You can always flash stock firmware again. That should fix the boot loop issue. Then you can factory reset again and clear the cache partition to avoid any other bugs occurring. Good luck!


      • Femi Jul 9, 2014 Link to comment

        Hi Kris, thats exactly what i did and all is fine now. Thanks again for all your help.


      • Kris Carlon Jul 9, 2014 Link to comment

        Excellent, glad we got there in the end @Ferni!


  • Femi Jul 7, 2014 Link to comment

    Hello Kris, thanks for the reply.

    In my bid to get the E8 up and running, here's what i've done so far:
    Tried unlocking bootloader and rooting following the details in link below:
    http://forum.xda-developers.com/showthread.php?t=2699065
    I think the bootloader unlock was successful, but doubt the rooting was. Reason i doubt rooting was successful is because i got to install Titanium Backup and the app gave a warning saying root access was still unavailable.

    I would like to start the whole process maybe on a clean slate, if possible, or simply just get root access for sure.

    Kindly share with me details of how to flash GApps package through recovery, and yes, i have KK 4.4.2 on my device.

    Would also love steps/guide to get to root please.


    • Kris Carlon Jul 7, 2014 Link to comment

      Hi @Ferni, you can simply install an app from the Play Store called Root Checker to see if you got root successfully or not.

      To get the Gapps package you want, just take a look on XDA. There's lots of different versions available, so jsut pick the one you want (ie. some only have the bare bones Google apps, others include Gmail, YouTube, Maps etc) and get the one for 4.4.2. Just download it to your device.

      To flash it, just turn your phone off and press and hold Power and Volume Down to enter the Fastboot menu, then use the volume buttons to highlight Recovery Mode and press power to confirm. Then select install zip (or however it is worded) and find the Gapps package you downloaded. Hit power to confirm and that should be it.

      Depending on how ''restricted'' the device is it may not work, but this is a good first try. Sometimes just installing the Play Store will automatically pull Play Services. If the APK won't install make sure you have Unknown Sources checked off in the security settings of your phone.


      • Femi Jul 7, 2014 Link to comment

        Hi Kris, thanks for the feedback.
        I did forget to mention that i got the phone from China, so it doesn't come with any of the Google Apps applications, so no play store, which is why i am trying to install Google Apps in the first place. All i have is an HTC Marketplace which is littered with Chinese only apps, and other apps are translated into Chinese, making it difficult to make sense of most of my search results there.

        For the Recovery Mode procedure you stated, i am unable to get to the point where i will be asked to select the zip file i wish to install.

        So i do have this dilemma now, what more to do? I have searched through xda and still reading up stuff, but my issue is the time spent to filter through so much info to apply to my particular situation.


      • Kris Carlon Jul 7, 2014 Link to comment

        Ah, of course! You have stock recovery, my bad. When you select Recovery Mode you'll see the Android. Press volume up to get to the recovery menu. Because you don't have custom recovery you don't have the option to flash zips from SD card, so you'll have to do it via an ADB command. To avoid this post becoming a million miles long, you could search YouTube for the process as it is pretty straightforward but a little involved.


      • Matt Fletcher Nov 21, 2014 Link to comment

        Hi Kris. I Just came across this post. I have the same phone and can't use any Google services. Is there a step by step of how to root and get the services work if I don't want the Chinese apps on? I can find a lotabout the m8 but not the e8 / m8sw


  • Femi Jul 6, 2014 Link to comment

    Hi Kris,

    I have a bit of an odd problem. I recently got the HTC One E8 (also known as M8Sw dual sim), but it strangely didn't come with any of the native Google apps - Play Store, Gmail, etc.
    I have downloaded and installed the APK for the Play Store, but the app never loads. So i went ahead to download the APK for Google Services, installed and now i keep getting this pop up message saying "Unfortunately, Google Play services has stopped".
    The Gmail app i downloaded and installed also doesn't work.
    The native OS is Chinese, the phone was purchased from China on my recent visit there.
    What can i do to successfully load all the Google apps and possibly also remove all the Chinese stuff still encoded in the device OS?

    Femi


    • Kris Carlon Jul 7, 2014 Link to comment

      Hi Ferni, as far as I'm aware the E8 is not yet planned for international release, so it's not a simple matter of flashing the international firmware (which would include Gapps). If an int'l version does appear you can simply take that route.

      In the meantime you can try flashing the Gapps package through recovery. You just need to get the right Gapps for your Android version number (which I'm assuming is 4.4.2?) and flash it. If you have no idea what I'm talking about let me know and I'll explain in more detail ;)

      If you want to remove the Chinese content pre-loaded you'll need to root the phone and delete it that way. I haven't heard of a root exploit for the E8 yet though, but you could try towelroot (as long as the build date of your kernel (in Settings > About Phone) isn't later than June 3rd).


    • Matt Fletcher Nov 21, 2014 Link to comment

      I have the exact same problem. Did you manage to get Google services to work on the e8. If so can you let me kknow-how?


  • Giorgos Vasilas Jun 7, 2014 Link to comment

    Hey! I got a problem with my tablet. It hasnt got google play store and I downloaded many times following your steps. But when I'm about to open it, it closes in an instand, showing me a message telling me " the application google play store has stopped unexpectedly. please try again".Can you help me solve this? Thank you in response.


    • Kris Carlon Jun 11, 2014 Link to comment

      Hey @Giorgos, check to see if you have Download Manager enabled. Go to your Settings > Apps > ''All'' tab and look for Download Manager. Tap it and if it says Disable, tap that and then enable it again, or if it says Enable, tap that and exit. From here you should be able to install the Play Store and get going.


  • Diptangshu M. Mar 17, 2014 Link to comment

    Exactly what I was looking for.Thanks, Mr. Kris.


  • Diptangshu M. Mar 14, 2014 Link to comment

    Ooooooooooooooooooooooooooooooooooooooooooooo. Should have checked your bio first.
    Is there any app to learn new languages on Android phones?


    • Kris Carlon Mar 17, 2014 Link to comment

      Why yes there is, I just wrote an article about this exact topic! Here's the link: www.androidpit.com/how-to-learn-a-new-language-with-only-5-apps


  • Diptangshu M. Mar 14, 2014 Link to comment

    Okay. Hallo =Hello
    Artikel =Article?
    Is it French?


    • Loie Favre Mar 14, 2014 Link to comment

      Hi there. This user ended up on the wrong website and I asked him a few questions about how this happened. It is German actually!


  • Diptangshu M. Mar 14, 2014 Link to comment

    I don't understand a thing that you two have said. Can you please translate into plain English?


  • gude123 Mar 13, 2014 Link to comment

    habe was falsches eingestellt ? lese alles in englisch.. Net weiter schlimm ist nur dieser Beitrag


    • Loie Favre Mar 13, 2014 Link to comment

      Hallo! Hast du .DE oder .COM eingegeben? Oder hast du den Artikel über den App gefunden? Damit können wir herausfinden, wo das Problem liegt. :) Danke!

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