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How to turn off voicemail on AT&T, Verizon, Sprint and T-Mobile

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Having voicemail on your cell phone just makes sense. After all, who is available 100% of the time? But, it can also get on your nerves. We'll show you how to turn your voicemail off for phones on all major US carriers here. Unfortunately, it involves calling customer service, no matter whether you're a Verizon, AT&T, T-Mobile or Sprint customer.

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How to turn off voicemail on Android

The first attempt to get rid of voicemail on your phone is at the Operational System level. On some Android phones, you may be able to disable voicemail directly on the Phone app.

The process is relatively easy and can be done in a few clicks:

  1. Opening the Phone app, click on the Three dots menu and again on Settings.
  2. Tap on Voicemail > Advanced Settings > Setup.
  3. Click on the Voicemail number and delete it.
Voicemail, Android
In a few steps you can get rid of your voicemail number / © NextPit

As mentioned before, since some carriers won't allow you to disable your voicemail due to contractual obligations, you will need to call their customer service line in order to deactivate voicemail for you. Yes, this isn't idle, but it may help you to keep your sanity.

How to turn off voicemail on Verizon

With Verizon, there are several versions of voicemail (basic, visual and premium visual). Some types of voicemail can even cost money at the end of the month, so there's even more reason to get rid of them. To disable voicemail on Verizon, you'll have to call customer service at 1-800-922-0204 and request that they turn it off.

How to turn off voicemail on AT&T

To disable voicemail on AT&T, you'll have to call 611 from your AT&T phone, or you can call 1-800-331-0500 from any other phone to reach customer service. From there, you can remove the voicemail feature and delete your mailbox.

How to turn off voicemail on Sprint

To disable voicemail on Sprint, you have to contact customer service. From your Sprint phone, you can dial *2. From any phone, you can call 888-211-4727. Don't forget to have your account info handy before you speak to a representative, as it will speed up the process.

How to turn off voicemail on T-Mobile

To reach customer service and remove the voicemail feature from your T-Mobile phone, call 611 from your T-Mobile device. Or you can call 1-877-453-1304 from any line to reach T-Mobile and ask them to deactivate your mailbox.

Alternative method: Disable call forwarding to turn off voicemail

There's still one option in case you don't want to call your carrier, but it may not be available on your phone. Go to the Phone app Settings menu, then to Calls > Call forwarding. Then, disable these four things: Always forward, When Busy, When Unanswered and When Unreachable.

Voicemail, Android
In case you don't want to call your carrier, you can use this alternative method / © NextPit

In conclusion, if you want to turn off the voicemail feature on your phone and get rid of the voice mailbox for good, you'll have to call your wireless service provider. Let us know how it goes in the comments!

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Brittany McGhee

Brittany McGhee

Brittany loves to keep up with the latest technology and innovation, so she is excited to have the opportunity to write about the wonderful world of Android. She thinks spreadsheets and numbers are fun, in addition to reading books and volunteering.

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  • 1
    Dean Studer Sep 15, 2021 Link to comment

    I wholly agree with a desire not to have voice mail at all. I am retired and to think I am responsible to check daily for these is not desirable. It was never available for decades and life went on just fine without it. Usually it is messaging from advertisers that are not requested or appreciated. How dare anybody deny me the right to privacy easily. It is more important than anybody else's right to free speech. The whole wide world needs to grasp this concept.

  • Margaux 1
    Margaux Apr 16, 2019 Link to comment

    Nothing works to disable VM on my bloody phone! No settings on the Pixel 3 exist to disable it and not one damn person at Sprint can give a straight answer on how to do it or if it can even be done. I've been able to disable it with numerous carriers but apparently bloody Sprint forces VM on you so people like my pesky brother can leave 20 minute messages that I'll never listen to. 💩