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Poll: what's the best phone carrier in the US in 2018?

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It is difficult to choose between all of the network carriers in the US. Everyone has had their own experiences and would tend to favor one operator over another. So the floor is yours, dear readers: which operator would you recommend?

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The competition between US carriers is fierce. The market is a mix of both huge and small companies, and there is a vast choice of plans available to consumers. There are certain things that some do better than other, of course. How is the data coverage? Does the carrier a good deal on data-plans? What about customer service? The winners and losers in each of these criteria are not always the same names. What we are trying to the bottom of here, is which carrier offers the overall best package.

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Data plans are big business for phone carriers these days. / © NextPit

You own carrier might not necessarily be your choice. The way this game works, network operators tie customers down to long contracts. You may hate your carrier, or be dissatisfied with the service, but are unable to escape without paying through the nose.

The purpose of this questionnaire is to find which company you think is the best operator overall. Is the network well deployed? Is your smartphone insured as part of the deal? Have the customer staff always been able to answer your questions? These are the things you need to think about when choosing your answer.

Of course, as always with our polls, if there is an option not in our list that you wish there was, let us know. Also, tell us horror stories (or positive tales) in the comments section below the poll. Happy voting!

What is the best phone carrier in the US today?
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16 comments

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  • itprolonden Dec 11, 2018 Link to comment

    Those who chose T Mobile, I think the poll was including coverage as well. Feel free to resubmit!!


  • Cynthia F. Dec 10, 2018 Link to comment

    It WAS first called Project Fi, but has recently changed it's name to Google Fi. The phone systems that it uses are good if you remain within a city, but if you travel at all, you loose coverage.


  • Kent Shephard Dec 10, 2018 Link to comment

    Been with Verizon since before there was a Verizon. -> GTE Mobilnet; still have my original number from 20+ years ago.


  • Rusty H. Dec 10, 2018 Link to comment

    I've been using the MVNO Straight Talk (at&t sim, tracfone), for about 5 years. No issues, 50 bucks a month no this or that fee. 10GB, plenty for me.


    • storm Dec 10, 2018 Link to comment

      Mvno are a very good way to go.


  • Mace Moneta Dec 9, 2018 Link to comment

    I picked T-Mobile, since that's the underlying carrier, but Mint Mobile is our choice.


  • David Martrano Dec 9, 2018 Link to comment

    Everyone knocks Verizon but my service with them has been excellent. I've never had any problems whatsoever!


    • Dean L. Dec 9, 2018 Link to comment

      Agree. Ive had the best service and coverage with verizon.


    • Ellett Dec 10, 2018 Link to comment

      A few years ago, but my experience with Verizon was good coverage but obscene customer "service". Never again.


  • Greg1100 Dec 9, 2018 Link to comment

    Would be more interested in a poll for best carrier in UK.


  • Kevin Flamenco Dec 9, 2018 Link to comment

    you guys forgot metro by Tmobile


  • Ellett Dec 9, 2018 Link to comment

    Your poll is defective. It doesn't include the #1 carrier, Google Fi.


    • David Martrano Dec 9, 2018 Link to comment

      Most consumer's don't even know what Project Fi is let alone use it!


      • Ellett Dec 10, 2018 Link to comment

        It's not Project Fi, it's Google Fi, and it's growing very rapidly now that it supports iPhones and most Android phones.


      • itprolonden Dec 13, 2018 Link to comment

        You made his point!! Most people don't know what it is


      • Ellett Dec 13, 2018 Link to comment

        Popularity and worth have nothing to do with each other, and I think you underestimate how many people know about it.

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