Whatsapp restore backup

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Jul 19, 2020, 1:51:41 AM via Website

hi

I did a backup of whatsapp chats on google drive. After that I did a full reinstall of my Galaxy S8. I then installed whatapp and eventually the message came up asking if I would like to restore the backup. I mistakenly selected NO. After realizing what I did, I tried to redo the process. But instead of uninstalling and reinstalling whatsapp, I deleted my whatsapp account. When I now want to set up the account again, it doesn't give me the option anymore to restore the backup. Nevertheless I can still see the backup on google drive.

Is there a way to restore it?

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  • Forum posts: 1,272

Jul 19, 2020, 4:21:42 AM via Website

Uninstall your WhatsApp, then reinstall it.
Make sure the Google account set in the Galaxy S8 is correct.
Now run WhatsApp.

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  • Forum posts: 2

Jul 19, 2020, 9:47:24 AM via Website

I tried that, but like I said the restore option doesnt come up anymore after verifying the number.

I suppose whatsapp is checking whether your profile matches the backup. and since I basically deleted my profile alltogether and created a new one, it doesnt match the backup anymore..

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  • Forum posts: 11

Jul 20, 2020, 11:46:59 AM via Website

To restore your backup:

Uninstall and reinstall WhatsApp.
Open WhatsApp and verify your number.
When prompted, tap RESTORE to restore your chats and media from Google Drive.
After the restoration process is complete, tap NEXT. Your chats will be displayed once initialization is complete.
WhatsApp will begin restoring your media files after your chats are restored.

If you install WhatsApp without any prior backups from Google Drive, WhatsApp will automatically restore from your local backup file.

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  • Forum posts: 15

Jul 20, 2020, 12:32:30 PM via Website

Thank you! Thank you so much. My mum had the same issue before, and she lost some important info in one of her chats. Your advice was helpful!

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  • Forum posts: 2

Jul 21, 2020, 10:29:54 AM via Website

Great Work

— modified on Jul 21, 2020, 10:37:35 AM

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  • Forum posts: 248

Jul 21, 2020, 3:30:31 PM via Website

Uninstall and reinstall WhatsApp
Open WhatsApp and verify your number
When prompted, tap RESTORE to restore your chats and media from Google Drive
After the restoration process is complete, tap NEXT
WhatsApp will begin restoring your media files after your chats are restored.

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  • Forum posts: 11

Jul 22, 2020, 2:05:25 PM via Website

Thank you so much for sharing. It's very helpful to me.

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