Samsung Galaxy S6 — YouTube app causes phone to freeze and shut down

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Mar 30, 2019, 4:25:03 AM via Website

Was watching a video on the YouTube app then suddenly the screen freezes as well as the rest of the phone, the audio over a fraction of the video repeats indefinitely, there's a thin blue vertical line near the end of the screen and after a while the phone just restarts. Haven't had any problems with YouTube since but just wanted to get an explanation

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Mar 30, 2019, 11:35:24 AM via Website

Could be a problem with that one video!

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  • Forum posts: 14

Feb 27, 2020, 8:15:09 PM via Website

Check the memory of you phone. You might have space issue which causes the phone to stuck sometimes.

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