- Forum posts: 22
Mar 14, 2018, 12:13:06 PM via Website
Mar 14, 2018 12:13:06 PM via Website
I have two Google accounts and now want to have my android 6 phone (Moto) back up to the new account and not to the old one. How do I do this?
Mar 14, 2018, 2:11:35 PM via Website
Mar 14, 2018 2:11:35 PM via Website
Mar 14, 2018, 2:31:41 PM via Website
Mar 14, 2018 2:31:41 PM via Website
I did that for starters. But if I go to Accounts>Google I see both accounts and for the old one it tells me the last time it was synced. For the new one it tells me: 'Sync is OFF'
Mar 14, 2018, 10:18:28 PM via Website
Mar 14, 2018 10:18:28 PM via Website
For clarity let me explain more in detail.
There are two phones (A and B) related to account 1. Both phones are and will stay in use and both are used by different people. I want to now disconnect phone B from account 1.
Next I like to sync phone B to account 2. Phone A stays with account 1.
If I delete account 1 on phone B it warns me I lose lots of stuff. So I want to sync phone B to account 2 before I delete the obsolete account.
Now if I go to Accounts>Google I see both accounts and for account 1 it tells me the last time it was synced. For account 2 it tells me: 'Sync is OFF'.
So how do I activate account 2 so it syncs there too, or only there?
Mar 15, 2018, 10:32:41 AM via Website
Mar 15, 2018 10:32:41 AM via Website
check under Accounts > Google > Account 2 if sync is turned on for the things you want to synchronize. If not, simply turn them on and wait for it to finish the synchronization.
The problem is that most of your data on your phone, for example contacts, are still connected to Account 1. This will not change by simply turning on the synchronization for Account 2. You need to manually transfer the contacts to Account 2. Do the following to transfer them:
After that you should be able to simply delete Account 1 and all the contacts should still be there. Don't worry, even if this doesn't work, there's still a solution, you do need a PC for that though. Let me know if the steps above didn't work and I will explain how to transfer the contacts using a PC.
Mar 15, 2018, 11:55:20 AM via Website
Mar 15, 2018 11:55:20 AM via Website
It is not there, I explain.
Open the contacts app on your phone - √
Open the settings - √
Open "Account contacts" (right at the bottom) - Not there at all.
All I see at this point is "Sort by...". and "Name Format..."
That is it. What to do?
PS. I do not have a PC I work exclusively on Mac Computers.
Mar 16, 2018, 10:35:51 AM via Website
Mar 16, 2018 10:35:51 AM via Website
which Moto device exactly are you using?
Well, it doesn't really matter if you are using a Mac or PC, as you simply need a browser. You can copy the contacts the following way:
All your contacts should be imported to you new account now and therefore synchronised with your phone.
Mar 16, 2018, 1:44:08 PM via Website
Mar 16, 2018 1:44:08 PM via Website