Samsung Galaxy S6 — Driving me nuts

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Oct 30, 2017, 9:26:22 AM via Website

I have 2 major issues with my Galaxay S6. Fist off if I use Dr Fone which I recently lost I could back up my phones no problem.

I bought a new Samsung but when I tried to use Kies it told me to use switch connect but every time I try I get a message on my phone "Samsung connect keeps stopping" So I can't add or back up.

The 2nd issue is when I am on the phone using eg LINE Whatsapp or whatever EVERY time it will turn off my ending my call or will go into Airplane mode turn on bluetooth seems if I pit my ear near the phone something is going to happen I don't want to.

Appreciate any help you guys can give