- Forum posts: 1
Dec 12, 2016, 12:44:54 PM via Website
Dec 12, 2016 12:44:54 PM via Website
Hi! I really need my mom's Android phone to be fixed. I am his son, and feeling upset. I borrow it from her everyday. So here is the problem, I FIRMWARE UPDATE it, and then the phone started to break. I CAN'T OPEN ANY APPS, it just says "Unfortunetly, [app name] has stopped" everytime I open any apps except Message, Browser or any basic app from a phone. I tried everything to remove it, from clearing app data to going in to the volume keys + home steps and etc. So I need my mom to forgive me. So I went to my neighbor (who knows a lot) to fix it. He said we need to reset the phone, and everything will be fixed. We reset it 2 times. And still nothing. He even connected this to his computer to check if there is a virus. I didn't knew the results. So, I am using that phone NOW. Quick recap, FIRMWARE UPDATED THE PHONE, "Unfortunetly has stopped", reseted the phone 2 times. So I need your help to fix my mom's phone. Respond for any steps on how to fix it. I want my mom to forgive me. HELP and peace.
Recommended editorial content
With your consent, external content is loaded here.
By clicking on the button above, you agree that external content may be displayed to you. Personal data may be transmitted to third-party providers in the process. You can find more information about this in our Privacy Policy.