Can't connect to google account

  • Replies:11
Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 5, 2016, 3:39:56 AM via Website

Please help. I can't connect to my google account for unknown issues. Every time I try to I just shows this.

It seems I can't show you the screen shot so I just say it.

Couldn't sign In

There was a problem communicating with google servers.

Try again later.

Once again please help me I have things I need to do on my tablet

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James Watson 36
James Watson
  • Forum posts: 1,588

Sep 5, 2016, 5:13:15 AM via Website

Make sure that your firewall has not disabled network access to google servers.

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5
B Birch
  • Forum posts: 20

Sep 5, 2016, 2:39:16 PM via Website

Go to settings>apps>all and clear cache and clear data from google play store, google play services and Google services framework,also make sure you have a good WiFi signal when trying to sign into your Google account.

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Methew Bond 10
Methew Bond
  • Forum posts: 88

Sep 7, 2016, 7:25:47 AM via Website

There are several reasons like, if your username and password wrong, if you change the password for your account earlier and now you try with your old password, your device problem in that you need to reset your device, if your device need to update google account, And most important if someone else access your account on another device for that you need to reset your account password......

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 11, 2016, 2:31:55 PM via Website

I don't have a firewall that I know of.

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 11, 2016, 2:35:33 PM via Website

It doesn't show two step verification

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 11, 2016, 3:29:26 PM via Website

Oh it probably because my sister uses my google account to on her tablet. I'll disconnect her and see if that works

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 11, 2016, 3:44:29 PM via Website

Nope didn't work. If only I had a reboot option.

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 11, 2016, 4:05:06 PM via Website

My two step verification is always off. So maybe I try putting on then off again if it doesn't work

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Sep 11, 2016, 4:23:52 PM via Website

I think it because I rooted my device. But I removed root already.

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10
hama hama
  • Forum posts: 102

Sep 11, 2016, 5:45:07 PM via Website

Hi dear
Make sure that you have a good connection to the internet ( by WiFi or using youroffer ) then delete all information of playstore and the cache then try again

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Carlito. C 2
Carlito. C
  • Forum posts: 8

Oct 27, 2016, 1:14:26 PM via Website

I tried that before and it didn't work. And I use xfinity WiFi

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