Why are my contacts not showing in WhatsApp? (How to fix)

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Apr 8, 2014, 4:27:28 PM via Website

Why are my contacts not showing in WhatsApp? (How to fix)

If your contact does not appear in the Select contact list, please try the following steps:

1. Make sure that you have your friend's phone number in your address book.
2. Make sure that your friend is using WhatsApp Messenger.
3. Make sure that you have the latest version of WhatsApp. If not, you can download the latest version of WhatsApp.
4. In your Android phone book, make sure that all contact accounts (i.e. SIM, Google, Phone) & contact groups (i.e. Friends, Family) are "visible" or "viewable".
5. It is recommended that you make your contacts "not visible" & then "visible" to force a refresh. After doing this launch WhatsApp -> Menu Button -> Refresh.

Alternatively, you can use all your contacts, not just the "visible" ones. To do this go to Menu Button > Settings > Contacts > Show all contacts.

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Aug 10, 2014, 1:59:37 AM via Website

Nice post I just want to add : If the above steps do not work ( and you have checked that the contact is using whatsapp and you have your contacts correct number) just switch of your phone and remove and re insert your sim and restart the device..!! :)

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Oct 11, 2014, 6:22:40 PM via Website

Really great tutorials. I saw a bunch of users across different forums had the same problem with this.

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Jan 2, 2015, 1:57:13 PM via Website

When I open WhatsApp and go to my Chats window (iPhone 5) one of my contacts photo refreshes (flicks on and off quickly).
This doesn't always happen and it only happens with the same contact.
Can someone tell me what that contact is doing (or has done) at the other end to make this happen?
Thanks, Martin

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Jun 18, 2015, 8:13:48 AM via Website

It's such a nice & amazing tutorial about WhatsApp contacts. Everything is perfect & well understand by this tutorial.

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Jan 13, 2016, 9:53:19 AM via Website

Perfect answer!(cool) Thanks for the IMAGE

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Feb 2, 2016, 12:24:27 PM via Website

You might have not given the permission to application to read your mobile's contact. So following are the steps to perform and mostly its common for all android device. Only a bit may differ.

security -> Permission -> Application -> Whatsapp -> Allow to read contacts

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Lucy Wainaina, anurag saikia and 1 more Lucy Wainainaanurag saikiaDeactivated Account
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Apr 1, 2016, 6:03:35 AM via Website

This is most annoying to be told to :

Android phone book, make sure that all contact accounts (i.e. SIM, Google, Phone) & contact groups (i.e. Friends, Family) are "visible" or "viewable".

There is NO "visible" or "viewable" setting that I can find in my android 6.0 contacts list. and I STILL cannot see my contact in WhatsApp. Can someone please help me?

Thanks
Steve
+1 650-691-3683

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strazydaze, Timothy Ward and 1 more strazydazeTimothy WardDeactivated Account
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Sep 20, 2016, 1:52:49 AM via Website

This just tells me what what what's app tells me to do with contacts. I still cant find all and there's no invisible/visible option. How do i find contacts in my note 5 when it won't find the name or number in my phone and ik that my friends have the app

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Oct 10, 2016, 12:16:02 PM via Website

I did it and got reinforcement my contacts effectively, much appreciated!

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Oct 17, 2016, 1:49:16 PM via Website

Really appreciable. Thanks for sharing

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Dec 12, 2016, 9:23:49 PM via Website

That was so brilliant of you mate ... Hats off to you Sir

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Mar 14, 2017, 11:15:59 AM via Website

Faced the similar issue where names of whatsapp contacts were not shown.
Problems with Permissions
Go to Apps > Whatsapp > Permissions > Grant all Permissions
After that restart your phone. Everything will be good.

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Mar 18, 2017, 6:06:11 AM via Website

Why does the new whatsupp update miss the contacts tab, and has two tabs for photo? Whyyyyyy??? (angry)

I add a new contact and cannot refresh to find the new contacts. I had to exit whatsapp, go to my contacts & select the whatsapp option of that contact to use it to open a whatsapp conversation with them. Which means if my contacts had no ability to detect a registered whatsapp contact, I'd never chat new people on whatsapp. (thinking)

*No, my contacts are not hidden.
*Yes I tried to search the new name from a new chat but it does not appear.

— modified on Mar 18, 2017, 6:09:22 AM

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Apr 11, 2017, 8:26:51 AM via Website

I can't see the status after the new updates in whatsapp...

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May 15, 2017, 4:30:43 PM via Website

Same happened with me then I manually allow whatsapp to access my contacts through permissions....
Now its fine...
Thanks dude!!!

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Jun 28, 2017, 2:00:10 PM via Website

Thanks for the nice tips, it works

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Jul 5, 2017, 12:12:56 PM via Website

Thank you SO much. I've been struggling with my device for weeks and this worked awesome

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Jul 5, 2017, 5:49:12 PM via Website

I haven't come across such problem yet, but my wife had the problem before. And we didn't know how to solve that and left it be. How great it would be if I saw this. Anyway, thanks for posting this, it may be useful in the future.

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Aug 9, 2017, 4:18:09 AM via Website

Under this situation, I always tried REFRESH. Every time it works.

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Aug 22, 2017, 8:14:21 PM via Website

I do have saved one of my friend phone number in Android contact book but not visible in WhatsApp contact list.I done every setting regarding contact but stop it doesn't show.Is there any trick to block others that can't allow to save phone number in WhatsApp?
Please give me a solution.

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Sep 14, 2017, 6:57:24 PM via Website

I have done what you wrote but still my phone contact are not showing by WhatsApp contact list. Gmail contact around 2000 and WhatsApp is 1123 only

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Oct 14, 2017, 4:21:28 PM via Website

Thanks for the advice, I reseted the permissions and was having trouble with whatsapp contacts. Great advice!

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Oct 24, 2017, 7:48:04 AM via Website

I have tried all the given fixes but am still not being able get all the contacts in my phonebook to get synced to whatsapp.
Is there anything else that I can do?

Is there a way to get in touch with whatsapp's customer care over the phone call.

Thanks for your help in advance :)

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Nov 21, 2017, 12:28:57 AM via Website

Nothing on this thread is working, and, I can see other users struggling with this. I've completed all of the pointers, resets, updates, upgrades, power on and offs and still cannot get a new contact to show up on my whatsapp from my google/Android contacts.

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  • Forum posts: 42

Jan 30, 2018, 11:42:36 AM via Website

Make sure that you have saved your contacts' phone numbers in your phone's address book. Make sure you have allowed WhatsApp to access your phone's contacts in your phone's Settings app. In your phone's address book, make sure that all accounts and groups are set to "visible"

— modified on Mar 22, 2018, 1:06:17 PM

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Jan 31, 2018, 5:32:59 PM via Website

In a late to reply to Timothy Ward, I had the same issue and it drove me crazy... and same observation, nowhere in any settings of neither Whatapps, nor my device, nor my Contact list, nor the applications settings of Whatsapps, there is anything that is "viewable" or "visible".

But hold on... try this: tap on WhatsApp Message Icon icon and then go to Menu > Help. There are some instructions and at the bottom there is a button: Show invisible contacts. Press the button.

Now, lo and behold, it shows me several thousands of my contacts, which, according to Whatsapp are all hidden, I do not know why. But above the list of contacts, there is checkbox saying "show all contacts, not only the visible ones". And when I checked the box, magic happened.

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Feb 12, 2018, 7:26:12 AM via Website

just experience the same problem for days.
My Whatsapp contact name is back by change the permission in your phone settings.
Settings > Installed Apps > Whatsapp > Permission manager > tick on "read your contact"

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Feb 19, 2018, 11:33:27 AM via Website

Wauh this is one the best answers, it works for me, all my contacts are back for me, thank you so much.

Appreciated.

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May 28, 2018, 11:28:18 AM via Website

But now i cant see the contacts option in my setting. please help me to show the hidden contacts in my whatsapp

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Jun 2, 2018, 7:21:39 PM via Website

Perfect Answer.

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Jan 17, 2019, 7:33:45 PM via Website

hi,

why is that when I look in my whatsapp partner phone there is a person which wrote him and he wrote ok, but it didnt appear on his contacts list, nor on his text list either.

someone help!

could it be someone trying to send him stuff... and he is not interested?

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Jul 27, 2019, 10:05:10 PM via Website

I was following this thread and would like to share my findings. I did all the checks above but the sim and phone number had been changed. If you cannot select the contact from the phone’s contact list and the contact already has WhatsApp and you get the massage to invite the user to WhatsApp then this could be the problem. Go to WhatsApp settings and change the phone number

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Oct 8, 2019, 8:02:11 PM via Website

Danish Qureshi had the correct solution for me ..but just to expand a little further - if you had your contacts on your sim card, your phone may well have recognised them but they might not all (if any) be seen by Whatsapp. If you import your contacts from sim card to your phone, they should all populate their names correctly in Whatsapp. (I can't tell you the exact method to import as this may vary per phone/OS version but that should be easy to look up)

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Oct 28, 2019, 8:54:56 AM via Website

having same problem.

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Jan 9, 2020, 2:56:25 PM via Website

There is no, "Show invisible contacts" when I go to help.
I have tried all other tips found here but still no luck.

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Aug 15, 2020, 12:16:54 PM via Website

Thank you for this information,,,..

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Jan 18, 2021, 4:29:12 PM via Website

For some reason, when I delete a contact in whatsapp, I still have this contact in my phone book

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Feb 21, 2021, 2:56:53 PM via Website

Very useful.

Thanks for sharing and your dedication to this issue. 100% appreciated.

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Mar 11, 2021, 12:26:11 PM via Website

Nice tricks! Thanks

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Apr 7, 2021, 2:15:48 PM via Website

It may be because Google Contacts are not syncing with your phone.
If this is the problem with you, then here are some solutions for you.
Try each solution one by one and see which work works for you.
Best of luck!!

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Jul 21, 2021, 8:35:58 AM via Website

In addition to the ways mentioned, the final resort is a repair tool like TunesKit to fix the issue.

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