Samsung Galaxy S2 — distorted human voices using headsets

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Dec 29, 2013, 11:15:00 AM via Website

Hi there,

I've had my Samsung Galaxy S2 for 2 years. It was working fine, but since 1 week ago, a problem occurs using headsets. Although I can hear music sounds with a normal volume, the human voice is very very weak. I tried different headsets as well as cleaning inside of the headset jack. But the problem still exists. Now I am wondering if I've changed anything in the setting (by mistake) or it is really a hardware issue. Does anybody have any idea how this problem could be solved?