- Forum posts: 3
Mar 21, 2019, 8:56:14 PM via Website
Mar 21, 2019 8:56:14 PM via Website
Hopefully someone here can help. I took a whatsapp backup about a month ago to google drive. Lost the phone so got a new one.
When I tried to restore whatsapp it only brought in groups (not the chats, just the group)- no individual chats or pics/vids.
I think maybe the problem is that whatsapp is bringing in the wrong backup?
can i select which backup to use from the google drive? there are currently 4 there - the 1 i want and 3 others. or perhaps i could move the 3 unwanted backups someplace else? so whatsapp selects the backup i want. i can post a screen shot of google drive if that helps at all?
thanks very much in advance for any thoughts/ideas/tips.