Strange problem. Only Google apps will not update on my Lenovo tablet.

  • Replies:11
Ron Dobis 1
Ron Dobis
  • Forum posts: 2

Dec 15, 2018, 2:04:48 PM via Website

I wonder if anyone has run in to this problem. I have a Lenovo tablet running Android Marshmallow that will update every app except for Google ones. Then I get an unable to update message. The ones that I have sitting waiting right now are Google Calendar, Google Earth, Street View, YouTube, Google Drive etc. Like I said I have no problem updating any other app, it is only Google owned apps that will download but not update.

— modified on Dec 15, 2018, 3:57:06 PM

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28
Deactivated Account
  • Forum posts: 819

Dec 15, 2018, 3:20:55 PM via Website

I heard a few months ago that Google is only updating thier apps through a WiFi signal!
So if your trying to update through your carrier signal that might be the reason!

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Sorin
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Ron Dobis 1
Ron Dobis
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Dec 15, 2018, 3:48:45 PM via Website

No I only do updates over wifi. In fact my tablet only uses wifi.

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28
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Dec 15, 2018, 4:01:25 PM via Website

In that case you should call Google customer service and inquire about this!
Thier number in the US is;
855 836 3987

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Sorin
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James Watson 36
James Watson
  • Forum posts: 1,584

Dec 16, 2018, 4:35:31 AM via Website

Did you get an unable to update message?
Would you like to post that screenshot?

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Sorin
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28
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Dec 16, 2018, 11:46:42 AM via Website

James
In Ron's original post he stated that he gets a, unable to update message!🤔

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28
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Dec 16, 2018, 12:26:15 PM via Website

Ron
Just had a idea!
How old is your Lenovo tablet?
It could be that these updates are a new version of the app, and are to advanced to work in your tablet (incompatible for your device).
And that might be why the updates won't install!

— modified on Dec 17, 2018, 12:41:39 PM

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Sorin
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27
Sorin
  • Forum posts: 104

Dec 17, 2018, 7:33:40 AM via Website

Try a Factory Reset. But be careful to back up your already installed apps.

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Alex 4
Alex
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Dec 17, 2018, 10:41:50 AM via Website

Something went wrong. My Galaxy S7 was updated 10 Dec.

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sigaukei 5
sigaukei
  • Forum posts: 15

Dec 18, 2018, 5:17:09 PM via Website

A very rare scenario but when such cases happen, you may need to factory reset your device back to its original state, it has helped me a lot, but first backup up your device

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Sorin
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28
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Dec 19, 2018, 12:03:50 AM via Website

Ron
Another possibility.
Google has a nasty habit of discontinuing support of older model devices.
This could be the case here!

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Sorin
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Richard
  • Forum posts: 8

Dec 21, 2018, 5:27:44 PM via Website

So I had the same problem, it took me several days to search for the solutions. Have you solved it?

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