Dec 15, 2018, 2:04:48 PM via Website
Dec 15, 2018 2:04:48 PM via Website
I wonder if anyone has run in to this problem. I have a Lenovo tablet running Android Marshmallow that will update every app except for Google ones. Then I get an unable to update message. The ones that I have sitting waiting right now are Google Calendar, Google Earth, Street View, YouTube, Google Drive etc. Like I said I have no problem updating any other app, it is only Google owned apps that will download but not update.
— modified on Dec 15, 2018, 3:57:06 PM
Dec 15, 2018, 3:20:55 PM via Website
Dec 15, 2018 3:20:55 PM via Website
I heard a few months ago that Google is only updating thier apps through a WiFi signal!
So if your trying to update through your carrier signal that might be the reason!
Dec 15, 2018, 3:48:45 PM via Website
Dec 15, 2018 3:48:45 PM via Website
No I only do updates over wifi. In fact my tablet only uses wifi.
Dec 15, 2018, 4:01:25 PM via Website
Dec 15, 2018 4:01:25 PM via Website
In that case you should call Google customer service and inquire about this!
Thier number in the US is;
855 836 3987
Dec 16, 2018, 4:35:31 AM via Website
Dec 16, 2018 4:35:31 AM via Website
Did you get an unable to update message?
Would you like to post that screenshot?
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Dec 16, 2018, 11:46:42 AM via Website
Dec 16, 2018 11:46:42 AM via Website
James
In Ron's original post he stated that he gets a, unable to update message!🤔
Dec 16, 2018, 12:26:15 PM via Website
Dec 16, 2018 12:26:15 PM via Website
Ron
Just had a idea!
How old is your Lenovo tablet?
It could be that these updates are a new version of the app, and are to advanced to work in your tablet (incompatible for your device).
And that might be why the updates won't install!
— modified on Dec 17, 2018, 12:41:39 PM
Dec 17, 2018, 7:33:40 AM via Website
Dec 17, 2018 7:33:40 AM via Website
Try a Factory Reset. But be careful to back up your already installed apps.
Dec 17, 2018, 10:41:50 AM via Website
Dec 17, 2018 10:41:50 AM via Website
Something went wrong. My Galaxy S7 was updated 10 Dec.
Dec 18, 2018, 5:17:09 PM via Website
Dec 18, 2018 5:17:09 PM via Website
A very rare scenario but when such cases happen, you may need to factory reset your device back to its original state, it has helped me a lot, but first backup up your device
Dec 19, 2018, 12:03:50 AM via Website
Dec 19, 2018 12:03:50 AM via Website
Ron
Another possibility.
Google has a nasty habit of discontinuing support of older model devices.
This could be the case here!
Dec 21, 2018, 5:27:44 PM via Website
Dec 21, 2018 5:27:44 PM via Website
So I had the same problem, it took me several days to search for the solutions. Have you solved it?
