Can't restore my WhatsApp chats even though I've backup files in my internal storage.

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  • Forum posts: 1

Jun 11, 2018, 7:08:53 AM via Website

4 days ago I got notification, saying my WhatsApp has unfortunately stopped working and I had to uninstall it and install again.
I already have backup files of my chats in WhatsApp folder of internal storage, but even then ,when I installed WhatsApp- and selected restore option- my complete chats are gone. Only messages before March 2017 are there!
This is horrible, I had so many important and memorable chats and I lost all of them. I tried different ways but nothing helped.
Can anyone please please find me a solution?
PS: I've already tried few Android recovery tools but they didn't worked too.
Thank you.

  • Forum posts: 44

Jun 11, 2018, 7:55:43 AM via Website

What's kind of your devide?If it's Samsung.
The Samsung WhatsApp Data Recovery is a professional recovery tool to recover lost or deleted WhatsApp data from Samsung phone. It supports to restore WhatsApp data like WhatsApp chat history, WhatsApp images.
If you afraid it won't work,just download it & let the software scan first.If it could find the chats in WhatsApp,it could recover them.

— modified on Jul 10, 2018, 11:18:08 AM

  • Forum posts: 37

Jun 20, 2018, 3:30:28 AM via Website

Last time,I meet the same happening with you.As you know,It is no doubt that WhatsApp message losing will cause some troubles, especially when the messages are crucial for me.

You'd better develop a good habit of backing up all your messages. You can complete it simply with the software MobiKin Assistant for Android. It can greatly reduce the possibility of losing messages in your daily life. And the action of backing up seems to be much easier than restoring.

— modified on Jun 27, 2018, 11:29:50 AM