USB computer connection greyed

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Jul 8, 2017, 11:05:13 PM via Website

My phone is charging while connected to PC but no notification is showing in the pc not even in the mobile. The cable is fully ok. While I tried to enable MTP found that the "usb computer connection" option is greyed out. what can I do now??? I can"t use the usb now and couldn't find any usefull thread on the internet.

  • Forum posts: 1,374

Jul 9, 2017, 3:57:51 AM via Website

Check 'Device Manager - USB Controller' of your Windows. If there is some yellow mark there, uninstall it, and then connect your phone with PC again.

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