Jul 15, 2016, 3:01:59 PM via Website
Jul 15, 2016 3:01:59 PM via Website
Every time I try to download something from Play store I get a pop-up message saying "Google Playstore has stopped working". I did a dumb thing and went in and force stopped it and now don't know how to get it to run again. My phone has never been rooted or anything. Please help as I cannot download anything to my phone. Thanks so much! tami
Jul 15, 2016, 3:12:36 PM via Website
Jul 15, 2016 3:12:36 PM via Website
You should log out from the play store and then login again. It could work.
Jul 15, 2016, 3:21:24 PM via Website
Jul 15, 2016 3:21:24 PM via Website
I am so smartphone illiterate I don't even know how or where to go to logout. Would I just go to Google?
Jul 16, 2016, 12:01:16 PM via Website
Jul 16, 2016 12:01:16 PM via Website
Try to clear cache for Google Play services.
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Jul 16, 2016, 12:45:06 PM via Website
Jul 16, 2016 12:45:06 PM via Website
Try to uninstall Google Play update
Jul 17, 2016, 11:31:30 PM via Website
Jul 17, 2016 11:31:30 PM via Website
Can I delete the data and reinstall Google Playstore?
Jul 18, 2016, 3:18:47 PM via Website
Jul 18, 2016 3:18:47 PM via Website
If you not root your mobile, you can only uninstall previous updates from Application manager and then reinstall it
Jul 18, 2016, 3:21:33 PM via Website
Jul 18, 2016 3:21:33 PM via Website
I have gon e under "manage apps" and uninstalled updates but a few minutes after I do that it automatically reinstalls them and Google Playstore stops working.
Jul 18, 2016, 4:05:20 PM via Website
Jul 18, 2016 4:05:20 PM via Website
First turn On and Off your Wifi. If it still doesn't work. Do the following:
Force close Google Play Store - go to Settings > Apps > All and then select Google Play Store from the list and tap Force Stop.
Delete Google Play Store data - go to to Settings > App Manager and then tap on Clear Data.
Lastly, Check and correct your date/time settings
Jul 18, 2016, 11:04:18 PM via Website
Jul 18, 2016 11:04:18 PM via Website
I did what you said. Now what to do?
Jul 19, 2016, 1:41:20 PM via Website
Jul 19, 2016 1:41:20 PM via Website
You can uninstall the updates but you can't uninstall the whole Play Store from your device. Factory reset your device and see if it helps.
