WhatsApp restore problem

  • Replies:1
1
Shan Shan
  • Forum posts: 1

Jul 3, 2016, 5:13:59 PM via Website

Do anybody face this problem when restore old WhatsApp history to new phone recently

Even I already connect to internet or wifi still same problem..last choice is press skip and lost all my old history.. please help solve this problem

IMG20160703180149_mh1467559270054

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16
pentel
  • Forum posts: 251

Jul 3, 2016, 6:38:34 PM via Website

I can see you have wifi from the screenshot but WhatsApp is saying no internet connection. Confirm you have internet connection. Use your browser to visit any webpage. If WhatsApp is right, you will not be able to visit a site and you need to find out why there is no internet.

Shan Shan

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