- Forum posts: 1
Nov 10, 2014, 3:08:09 PM via Website
Nov 10, 2014 3:08:09 PM via Website
My son carried out an update yesterday and now he's getting nothing but a faint glow on the screen. I've tried doing a hard reset holding down the On, V-, and home buttons. I get the Samsung screen, followed by the android screen then the android lying on its side comes up but then nothing, the screen just reverts to the faint glow.
I'm not savvy with this sort of thing so just need to know if its completely dead or is it fixable.