Samsung Galaxy S — broken screen and need data

  • Replies:2
Emma Cotgrove
  • Forum posts: 1

Dec 3, 2023, 6:35:57 PM via Website

my s23 has a broken screen i have got smart switch but can not allow usb file transfer because of the broken screen.
is there another way of retrieving the data

  • Forum posts: 124

Dec 8, 2023, 5:46:04 AM via Website

If your phone supports Samsung DeX and the touchscreen is still partially functional, you can connect your phone to an external monitor and use DeX to access your files like a computer. This will allow you to transfer your data to another device.

  • Forum posts: 118

Dec 8, 2023, 10:52:03 AM via Website

If your S23 has a broken screen and you can't enable USB file transfer, try using Samsung Smart Switch wirelessly. Connect your phone and PC to the same Wi-Fi network, open Smart Switch on both, and follow the prompts.
If that's not an option, consider using a professional repair service to temporarily fix the screen or explore third-party data extraction tools compatible with broken screens.