failed to browse the folder directly in the stock File Manager app

  • Replies:2
  • Forum posts: 1,533

Feb 20, 2023, 3:21:06 AM via Website

When I tried to browse the 'Internal Storage - Android - data' folder in the stock File Manager app, I failed to access this folder directly. Any other folders can be accessed normally.


The device is a Xiaomi phone with Android 13. When I tap the 'Open' button then, it works fine.

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  • Forum posts: 2

Feb 28, 2023, 12:55:34 PM via Website

Hey there,

Sorry to hear that you're having trouble browsing folders in the stock file manager app. One solution that may work is to clear the cache and data of the app. This will essentially reset the app and may resolve any issues that are causing it to malfunction.

To do this, go to Settings > Apps & notifications > See all apps > File Manager > Storage & cache > Clear cache and Clear storage. Keep in mind that this will erase any data and settings associated with the app, so make sure to back up any important files before doing this.

I hope this helps! Let me know if you have any other questions or concerns.