Samsung didn't help

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  • Forum posts: 2

May 21, 2022, 11:01:32 AM via Website

I recently had to do a factory reset on my S20 ultra and i used to have 2 rows (2nd row wasn't visible until i swiped up) on my dock at the home screen but i don't have that option now.
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May 22, 2022, 4:57:11 AM via Website

Do you mean that you can not find a proper item in the Android system recovery menu?
The menu item of "Wipe Data/Factory Reset"?

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May 22, 2022, 12:15:15 PM via Website

James Watson

Do you mean that you can not find a proper item in the Android system recovery menu?
The menu item of "Wipe Data/Factory Reset"?

No that's not what i meant.
After a factory reset my home screen dock wont slide up to reveal a second row.

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