Whattsapp unable to connect on home WiFi

  • Replies:4
1
Colin J
  • Forum posts: 1

Oct 16, 2021, 7:02:22 AM via Website

Hi all, I wondered if anyone can help as 2 days ago my whattsapp will not connect via my home WiFi. It’s ok on other WiFi connections but suddenly will not connect at home without any changes. I have done all the suggested actions online such as reset phone, uninstall whattsapp etc but nothing works. Strange thing is I can’t even get onto the whattsapp internet site on WiFi. Just won’t load! I have an iPhone 8. Any other suggestions?? Thank you

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James Watson 36
James Watson
  • Forum posts: 1,584

Oct 16, 2021, 8:46:28 AM via Website

Check whether you have enabled the MAC Filtering feature of your wireless router and then have blocked the phone.

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Colleen Clayton Colleen Clayton 5
Colleen Clayton Colleen Clayton
  • Forum posts: 19

Oct 19, 2021, 6:37:00 AM via Website

Yes thank you

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Deactivated AccountGabriel Morgan
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4
theapostle832
  • Forum posts: 16

Oct 19, 2021, 7:28:55 AM via Website

Is it working now?

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5
william joe
  • Forum posts: 35

Aug 4, 2022, 9:48:33 AM via Website

You can fix the WhatsApp connectivity with Wi-fi by switching to another wireless network if you are home. However, if WhatsApp works fine, it means you need to check your router, restart it, and update its software or firmware if required.

Regards,
Will

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