Motorola Moto G — Moto g8 dual sim phone numbers not showing under About phone

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Apr 19, 2021, 7:27:35 PM via Website

I have installed the dual sim card but want to be able to know what the number is. Under About phone bothe Phone number (Sim slot 1) and Phone number (Sim slot 2) are greyed out.

Please advise.

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Apr 20, 2021, 3:28:20 AM via Website

You may contact the customer service center of the operator to confirm whether the sim cards and their network service are in good condition.

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Apr 20, 2021, 8:20:08 AM via Website

The sim cards are working fine (I have dialled using both of them). So I don't think the two different network service providers are the issue.

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