Motorola Moto G — On Switch 4G = No Internet Access

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  • Forum posts: 10

Apr 14, 2021, 1:22:41 PM via Website

Good Morning,

Moto 5Gs

Switched to 4G in the normal way this morning, but the Internet isn't available. 4G triangle
has an '+' on it. Can't readily see any setting that would cause this.

Wifi works.

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  • Forum posts: 1,388

Apr 15, 2021, 3:09:06 AM via Website

A list of solutions for your reference.

  1. Check if mobile data is turned on.
  2. Restart your Moto phone.
  3. Turn Airplane mode on and off.
  4. If your phone is 4G/LTE, make sure you check that it’s enabled in your network options.
  5. Check whether you enabled a mobile data limit.
  6. Reset APN Settings.
  7. If nothing helps yet, then you should contact customer service center of your carrier as there might be some network issue in your area. They'll visit your area and fix the issue.

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  • Forum posts: 10

Apr 15, 2021, 5:47:37 PM via Website

James Watson

A list of solutions for your reference.

  1. Turn Airplane mode on and off.

That seems to have fixed it. Many thanks, James.

Best regards

Cheemag

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  • Forum posts: 1,388

Apr 16, 2021, 3:39:14 AM via Website

Cheemag

James Watson

A list of solutions for your reference.

  1. Turn Airplane mode on and off.

That seems to have fixed it. Many thanks, James.

Best regards

Cheemag

(laughing)

Download size < 0.07 MB. But also Accurate, Ad-Free & Full-Free.
The minimalist app available on Google Play https://goo.gl/ws42fN
Your 5-star is appreciated. Blog : https://okblackcafe.blogspot.com

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