Restore old back-up.

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  • Forum posts: 1

Jun 9, 2020, 12:17:54 PM via Website

Hi, I am trying to restore my WhatsApp back-up. However, I waited a few weeks before I tried to do this and in this time I had been using WhatsApp.
Now when I have installed and went to install my back from Google drive it does not give me that chance and restores the back-up that I have been using in the previous weeks.

Is it just a matter of deleting that back-up and how do I go about doing this please?

  • Forum posts: 45

Jun 19, 2020, 9:27:42 AM via Website

If WhatsApp doesn't detect a backup, it could be because:
You aren't logged into the same account.
You aren't using the same phone number that was used to create the backup.
Your SD card or chat history is corrupted.
A backup file doesn't exist on the Google Drive account or locally on your phone.