WhatsApp not automatically download media

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Dec 10, 2018, 11:58:03 AM via Website

my WhatsApp app not auto download media
I check the settings for data usage
and I changed the settings to auto download media on wifi
but still not auto downloading
I searched for solution and still can't fix it
I check for background data usage and it is allow in my phone s8 plus android 8.0
please help

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