- Forum posts: 5
Dec 5, 2018, 4:57:17 AM via Website
Dec 5, 2018 4:57:17 AM via Website
First time poster, here. But certainly no stranger to online communities and help forums. They've helped me grind my way through multiple conundrums of all sorts in the past; I'm hoping my experience here will yield positive results as well.
I was recently gifted a Huawei Mate SE smartphone to replace my ailing (not to mention underpowered, when it comes to storage capacity) Samsung Galaxy Grand Prime. Same Android platform, so it seems like that should make things even easier when transferring my apps and data between old phone and new.
However, I seem to have run into a bit of a problem. I've had some success by going into the new phone and using Settings > System > Data Transfer ...and then downloading an app called Phone Clone onto both the new and old phones. With this app, I was able to get all of my old phone's apps onto the new phone.
...BUT the app data (for any of those apps) did not get transferred onto the new Huawei phone, as I'd expected it to. Can anybody please help me sort out why that may have been the case?
Thanks, in advance, for any/all help anyone can offer!