- Forum posts: 4
Nov 5, 2018, 4:45:12 PM via Website
Nov 5, 2018 4:45:12 PM via Website
Hello everyone, I would like to share with you and maybe have some help with what happened to me.
Last September I installed Whatsapp Business with my landline for my business.
I will have sent about a dozen messages on September 14 I have blocked the account.
I started writing to whatsapp for explanations.
Unfortunately, I always receive their standard message as an answer, I ask for further explanations and reply with another standard message that has nothing to do with what I asked, and this second message can no longer be answered. Then I start all over again.
I read a little around the reasons why you can be blocked and I read that a reason could be if you send too many messages to people who do not have my phone number, but this is absurd because in my business are people to do scans of documents that I then sent via Whatsapp.
Then I also found that a contact who received my message blocked me and reported it. It was his mistake, in fact he immediately unlocked me, but this seems not to count for the Whatsapp support team.
I wanted to know if anyone knows an email address to explain my motivations and try to assert them or if you have any suggestions.
Thank you all