vivo 7+ plus memory space seems blocked

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Oct 4, 2018, 12:22:14 PM via Website

my phone is new and i have a 64 gigabytes internal memory and a 4 gig ram but there is always error in downloading and saving files in my internal memory. i cant save anything. i cleared caches of every storage it cant fix the error. any way to fix this problems?

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Oct 8, 2018, 10:55:42 PM via Website

After you cleared your cashed data,
How much free storage did you have left?
And How much storage were you going to use?
Remember you need to keep some free storage to do anything with your phone.

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