Phone shuts down after screen time out

  • Replies:0
  • OpenNot stickiedUnanswered
  • Forum posts: 1

Apr 6, 2018, 12:34:22 PM via Website

My HTC 816 turns off / shuts down after screen time out. After time out if you let it ideal for 5-7 seconds and then try to wake it up by pressing the power button, you will have to long press the button and the phone will boot.
I also noticed it turns of completely about 80% times and 20% times it restarts.

Other interesting thing i noticed is that if the phone is plugged into a power source it wont turnoff/restart, it will behave as it should.

Also if you are on a call, and the screen times out it wont turnoff / restart.

I guess the problem comes when the phone is left idle.

I have tried factory reset, clearing cache, booting in safe mode, nothing works.

Battery is in very good condition, no fluctuations gives very good backup.

Be the first to answer
Recommended by NextPit