What Could This Be??

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Jan 26, 2018, 2:08:11 AM via Website

Hello
I have been trying to do a software update on my samsung galaxy mega but keep getting the error message operating system on device has been modified in an unauthorized way. Also SU found. What can i do about this?? Thanks for any help.

AC&MM

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Jan 26, 2018, 2:55:19 AM via Website

Donna D.

Hello
I have been trying to do a software update on my samsung galaxy mega but keep getting the error message operating system on device has been modified in an unauthorized way. Also SU found. What can i do about this?? Thanks for any help.

If your device has root access, first, you need to reinstall the last available Stock ROM for your device and then you try to update it. However, you need to reinstall the Stock ROM in it.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 26, 2018, 4:51:18 AM via Website

Hi
It says my phone is not rooted. So why would I still see the thing SU found?? How do I reinstall last available stock ROM?? Pretty stupid questions I'm sure. 😲

AC&MM

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Jan 26, 2018, 5:14:46 AM via Website

Donna D.

Hi
It says my phone is not rooted. So why would I still see the thing SU found?? How do I reinstall last available stock ROM?? Pretty stupid questions I'm sure. 😲

Access this site https://www.sammobile.com/firmwares/search/galaxy%20mega/ and choose your phone model to download the right Stock ROM.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 26, 2018, 5:29:04 AM via Website

Donna D.

Thanks

No problem!

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 26, 2018, 5:35:47 PM via Website

Well, i downloaded the firmware for my phone but when i tried to open it, it said cannot open file. Ugh!!

AC&MM

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Jan 27, 2018, 2:06:40 AM via Website

Here's another stupid question. Do I have to download the firmware onto my computer and then onto the phone or can I download it directly onto the phone and install it from there?? Maybe the fact that I downloaded the firm ware onto the phone and tried to open it from there is why I couldn't open file??

AC&MM

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Jan 27, 2018, 5:37:33 AM via Website

Donna D.

Here's another stupid question. Do I have to download the firmware onto my computer and then onto the phone or can I download it directly onto the phone and install it from there?? Maybe the fact that I downloaded the firm ware onto the phone and tried to open it from there is why I couldn't open file??

I don't think it's a stupid question. It's hard to do anything when you don't know how to do or you have doubts about that. You need to use a PC to install it onto your phone. Use Odin to do that.
https://www.youtube.com/watch?v=-wElvfTIDDE
You can use this link above to help you or this other one:
https://androidmtk.com/flash-samsung-stock-rom-using-odin

— modified on Jan 27, 2018, 5:42:09 AM

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 27, 2018, 5:49:27 AM via Website

Thanks so much for your patience. I will be sure to let you know how it turns out!!

AC&MM

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Jan 27, 2018, 6:05:32 AM via Website

Donna D.

Thanks so much for your patience. I will be sure to let you know how it turns out!!

DOn't worry. Just be happy.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

Donna D.

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Jan 28, 2018, 12:00:42 AM via Website

Well, was going to start this until I couldn't find my phone's model number which is SCH-R960. Its android version 4.4.2. Can I go by just that alone?? Funny thing is, it says it has all versions. Unless I'm just not seeing it. 😣

— modified on Jan 28, 2018, 12:47:28 AM

AC&MM

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Jan 28, 2018, 12:58:01 AM via Website

Donna D.

Well, was going to start this until I couldn't find my phone's model number which is SCH-R960. Its android version 4.4.2. Can I go by just that alone?? Funny thing is, it says it has all versions. Unless I'm just not seeing it. 😣

It's here:
https://www.sammobile.com/firmwares/galaxy-mega/SCH-R960/

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 28, 2018, 1:01:33 AM via Website

Ok. Gonna try it shortly. After I download this, can I do everything else on this website or do I have to go back to other one?? Honestly, you should be getting paid for this!! 😄

AC&MM

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Jan 28, 2018, 1:10:35 AM via Website

Donna D.

Ok. Gonna try it shortly. After I download this, can I do everything else on this website or do I have to go back to other one?? Honestly, you should be getting paid for this!! 😄

I believe this one will work. You just need to download the Stock ROM from this site and follow the tutorial from those ones I posted before.
By the way, as I said before: Don't worry, just be happy.

PS.: If I've been writing something wrong, be free to correct. For a while I'm a learner.

— modified on Jan 28, 2018, 1:12:50 AM

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 28, 2018, 1:23:57 AM via Website

Off to do this now. Don't know where you are but you will hear me yelling hooray from here in central maine if it works.

— modified on Jan 28, 2018, 1:38:10 AM

AC&MM

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Jan 28, 2018, 2:31:24 AM via Website

So more than likely I'm assuming that once I download onto my computer then I have to open it on my computer since it's a zip file??

AC&MM

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Jan 28, 2018, 2:46:38 AM via Website

Donna D.

So more than likely I'm assuming that once I download onto my computer then I have to open it on my computer since it's a zip file??

Yeah! That's it. Just follow the tutorial I posted.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 29, 2018, 3:57:26 AM via Website

Well this is just great. Got as far as odin saying added but then nothing else is there. Doesn't seem to recognize anything. I can't open the tar.md5.

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Jan 30, 2018, 5:24:16 PM via Website

Seems that your device is rooted. Also make sure that you are having storage on device.

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Jan 31, 2018, 3:26:52 AM via Website

Yay!! It FINALLY worked!! Yippee!! Thanks so much for all of your help. 😄

AC&MM

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Jan 31, 2018, 3:27:42 PM via Website

Donna D.

Yay!! It FINALLY worked!! Yippee!! Thanks so much for all of your help. 😄

That sounds good. One more experience with Android in your life.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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Jan 31, 2018, 5:06:49 PM via Website

Yes and now I wonder if I can upgrade it to nougat. Because I see samsung doesn't offer anymore upgrades of any kind for this. I'm running kitkat and I can't even do something as simple as download a bold font. Says phone doesn't support it. If not nougat, do you have any suggestions??

— modified on Jan 31, 2018, 5:48:27 PM

AC&MM

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Feb 1, 2018, 7:49:03 PM via Website

Donna D.

Yes and now I wonder if I can upgrade it to nougat. Because I see samsung doesn't offer anymore upgrades of any kind for this. I'm running kitkat and I can't even do something as simple as download a bold font. Says phone doesn't support it. If not nougat, do you have any suggestions??

I think the only way to solve this problem it's to install a Custom ROM onto your device. You may choose one like LineAgeOS, ViperOS, Resurrection Remix, etc. You just have to search for one that's compatible with your device.

LineAgeOS:
https://forum.xda-developers.com/galaxy-mega/orig-development/rom-lineageos-14-1-t3551336

https://www.youtube.com/watch?v=0eE_VuU8N8c

Resurrection Remix:
https://forum.xda-developers.com/galaxy-mega/development/rom-resurrection-remix-nougat-v5-8-1-t3558468

https://forum.xda-developers.com/galaxy-mega

https://www.youtube.com/watch?v=wsIPJub5L4k

I couldn't find anything from ViperOS.

AC&MM
Galaxy J7 Pro
Moto X Force
Galaxy Tab S3

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