Problems with whatsapp

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  1
Marco Boldrini
  • Forum posts: 1

Jan 22, 2018, 12:34:15 PM via Website

Hello guys. I have a problem with whatsapp. Everything is OK except one thing: I can't chat with one of my friends using whatsapp messages. We both have saved the contact of the other one in the contacts list, but we can't see our profile images or our status, and also if anyone of us send a message to the other one the message can't be delivered (nothing like "double v" of delivered message). We controlled if anyone of us blocked the other one, we tried to create a whatsapp group with our contacts but nothing seems to be the right solution...I tried to contact whatsapp support but they didn't helped me...please, can you help me?

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  33
James Watson
  • Forum posts: 1,376

Jan 23, 2018, 1:49:14 AM via Website

Try to simply delete phone numbers of each others from your phone's address books, and then re-add them.

At last, refresh your WhatsApp contacts by opening WhatsApp > Tap the new chat icon > Menu Button > Refresh.

Good luck to you. (smug)

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  3
Robert Reddy
  • Forum posts: 9

Jan 23, 2018, 7:06:03 AM via Website

Check your settings properly and also re-add the number on your phone list. After all uninstall the WhatsApp from your phone and reinstall it. It will definitely work.

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