i cant backup for some reason

  • Replies:4
3
Big Dan
  • Forum posts: 9

Dec 6, 2017, 4:38:27 PM via Website

My HTC is having issues. It doesn't seem to charge anymore except once in a while. I've tried the tips mentioned online and it's not working. I'm guessing its a hardware issue.

Anyway so I'm trying to backup Whatsapp but it doesnt seem to be working. I tried emailing myself a few of the chats that I wanted to save. I thought that worked but I never received those emails (tried 2 different addresses). I tried backing up all the chats but when I tried restoring on another phone (Samsung) it said my backup has an issue and the most recent backup it can use is from October.

Can anyone help?

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James Watson 36
James Watson
  • Forum posts: 1,604

Dec 7, 2017, 2:30:23 AM via Website

Have you tried WhatsApp Web or WhatsApp for Windows PC or Mac?
I think there you may make a full backup.

Download size < 0.12 MB. But also accurate enough, ad-free & free.
The minimalist app available on Play Store: https://goo.gl/ws42fN
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3
Big Dan
  • Forum posts: 9

Dec 7, 2017, 3:38:59 AM via Website

not seeing an option anywhere for that man. im on the web version now.

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Rachael Alice 12
Rachael Alice
  • Forum posts: 162

Dec 7, 2017, 6:53:15 AM via Website

Try out different alternatives to download the chat so that conclusion can be made for the issue which you are facing. Or you can also ask for assistance to Whatsapp developers for the same.

https://play.google.com/store/apps/details?id=com.autostamper.datetimestampphoto&hl=en

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irfan aloha 3
irfan aloha
  • Forum posts: 10

Dec 7, 2017, 11:58:24 AM via Website

I think with WhatsApp Web app we are not getting backup. As of now I didn't see any such option on the same.

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