i cant backup for some reason

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  • Forum posts: 9

Dec 6, 2017, 4:38:27 PM via Website

My HTC is having issues. It doesn't seem to charge anymore except once in a while. I've tried the tips mentioned online and it's not working. I'm guessing its a hardware issue.

Anyway so I'm trying to backup Whatsapp but it doesnt seem to be working. I tried emailing myself a few of the chats that I wanted to save. I thought that worked but I never received those emails (tried 2 different addresses). I tried backing up all the chats but when I tried restoring on another phone (Samsung) it said my backup has an issue and the most recent backup it can use is from October.

Can anyone help?

  • Forum posts: 1,338

Dec 7, 2017, 2:30:23 AM via Website

Have you tried WhatsApp Web or WhatsApp for Windows PC or Mac?
I think there you may make a full backup.

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  • Forum posts: 9

Dec 7, 2017, 3:38:59 AM via Website

not seeing an option anywhere for that man. im on the web version now.

  • Forum posts: 10

Dec 7, 2017, 11:58:24 AM via Website

I think with WhatsApp Web app we are not getting backup. As of now I didn't see any such option on the same.

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