Problems with whatsup on my android tablet

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Oct 16, 2017, 7:35:48 AM via Website

I have a proline tablet it works very nice, but seems to have an issue with whatsup. I have installed whatsup several times, checked all my settings, but cannot not get the app to play sound when I receive an incoming message. The popup shows on the screen, but there is no sound. Please tell me what is wrong.

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Oct 16, 2017, 9:14:29 AM via Website

Go to Settings - Notifications & status bar - Notifications management - WhatsApp,
make sure to have enabled both the option 'Allow notifications' and the option 'Ringtone'.

Hope it will work for you.

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Oct 16, 2017, 10:07:28 AM via Website

Thanks for the info. I'll give it a try. If it doesn't work I don't know what it could beer

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Oct 17, 2017, 8:33:05 AM via Website

Yes, the solution given by James should work for you. I also solved the sound issue the same way

Anthony Marro