Whatsapp cant find backup files on Google Drive

  • Replies:5
Ran Azulay 2
Ran Azulay
  • Forum posts: 3

Sep 26, 2017, 10:55:49 PM via Website

Hey guys !
Two days ago i sent my phone for it to get fixed.
i backed up all my Whatsapp content on Google Drive.
and when i downloaded Whatsapp and it asked me if i want to restore my backup i pressed yes and it told me i need to give premission for whatsapp to access Google Drive . i gave Whatsapp acess to my Google Drive and it showed me my Email adress and it was "Grayed Out" and under it it said "No Backup Found"
i contacted Google Drive and they told me that my Whatsapp files are in fact backed up on my Google Drive.
I also tried to contact Whatsapp and their answer was an automatic reply.
I am very frustrated , please if someone can help me i'll appreciate it !!!

Seema Gupta

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James Watson 36
James Watson
  • Forum posts: 1,605

Sep 27, 2017, 4:59:37 AM via Website

I am sorry that I have not found any option in WhatsApp on my mobile for full backup yet. :(

Download size < 0.12 MB. But also accurate enough, ad-free & free.
The minimalist app available on Play Store: https://goo.gl/ws42fN
Your 5-star is appreciated. Blog: https://okblackcafe.blogspot.com

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James Watson 36
James Watson
  • Forum posts: 1,605

Sep 27, 2017, 5:07:21 AM via Website

James_Watson

I am sorry that I have not found any option in WhatsApp on my mobile for full backup yet. :(

I see after I read the thread: https://www.nextpit.com/forum/715026/whatsapp-restore-doesn-t-work
:)

Download size < 0.12 MB. But also accurate enough, ad-free & free.
The minimalist app available on Play Store: https://goo.gl/ws42fN
Your 5-star is appreciated. Blog: https://okblackcafe.blogspot.com

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Rachael Alice 12
Rachael Alice
  • Forum posts: 162

Sep 27, 2017, 7:19:50 AM via Website

It didn't work for me too. The same issue I faced 2 months back and isn't resolved yet.

https://play.google.com/store/apps/details?id=com.autostamper.datetimestampphoto&hl=en

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Ran Azulay 2
Ran Azulay
  • Forum posts: 3

Sep 28, 2017, 11:07:13 AM via Website

Does anyone have an answer for my problem ? .....

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1
john fortune
  • Forum posts: 2

Nov 8, 2017, 8:20:43 PM via Website

Has this been solved? I have the same problem

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