- Forum posts: 1
Jul 29, 2017, 5:58:53 PM via Website
Jul 29, 2017 5:58:53 PM via Website
Hello.
So I did a factory reset cause something was wrong with my system data. I copied all my pictures and music stuff to my pc, and made a backup of whatsapp to google drive. I didn't copy the internal back-up to my pc.
So all I have is the google drive back-up. I thought that was enough, but when whatsapp ask for a restore, it says my google drive account doesn't have any back-ups. That is strange because the back-up is clearly there. So what do I do? I tried googling around, but couldn't find anything. And I really want to have those messages back.
I have a Medion phone with the mode number X5020. Android version 5.0.2.
I did change my phone number once. A few months ago. I got a new SIM card back then. But I didn't manually change my phone number in whatsapp because it was still working. Could have have influenced anything?
Thanks in advance.
Recommended editorial content
With your consent, external content is loaded here.
By clicking on the button above, you agree that external content may be displayed to you. Personal data may be transmitted to third-party providers in the process. You can find more information about this in our Privacy Policy.