LG G3 Cat.6 — LG G3 factory reset stuck in "Checking info..."

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  • Forum posts: 3

Jun 18, 2017, 1:56:02 PM via Website

After a factory reset of my LG G3, it comes up with "Android is updating" and after optimising 30 apps it goes to an LG welcome screen, where you can select a language and go to the next screen which allows you to enter a network. The next screen allows you to copy Google accounts from another phone and if you skip this step it goes into a Blue and white screen saying "Checking info..." and there it sits for hours and perhaps forever.

  • Forum posts: 1,374

Jun 19, 2017, 9:01:39 AM via Website

If you are sure about your network access to google, perhaps you may register a google account, and then try to feed it after a factory reset again. Good luck to you.

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Jun 19, 2017, 10:02:44 AM via Website

I was on the point of rooting the phone, when I tried it again and this time it came up with the message "hang on a sec" and after a while it said it could not contact a Google server, but it went on and allowed me to set up the phone. But I still have the problem when I want to add a Google account and that means I can't use Play Store or the Gmail App :(
I do have a Google account and I can even access it from a browser on the phone, but not from the Gmail app.

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Jun 21, 2017, 1:14:34 PM via Website

you can download gmail app external sights too ..

  • Forum posts: 3

Jun 21, 2017, 2:26:41 PM via Website

I don't want to download the Gmail App; I've got it. The problem is that I can't USE it.