"Unfortunately, Google Play Store has stopped." message

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Daniel Wallach
  • Forum posts: 1

Nov 13, 2016, 5:52:04 PM via Website

I keep getting this message. I've tried all the steps i could find to correct the problem and nothing has worked. i don't know that i fully understand the consequences of taking the "ultimate" step to cure the problem. does that mean I just have to completely reset up my phone? are there any other possible solutions? wouldn't google try to do something about this? might deleting everything on this device delete everything on my other devices?

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Yanni 5
Yanni
  • Forum posts: 27

Nov 14, 2016, 5:02:23 AM via Website

The first thing you can do is to clear cache (all app cache).
check how available phone storage is. If it's almost full, you need do some clean-up.
If it still not work, collection of solutions is right here: https://www.nextpit.com/google-play-not-working

— modified on Nov 14, 2016, 5:02:34 AM

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Topapps4u 12
Topapps4u
  • Forum posts: 124

Nov 21, 2016, 6:19:22 AM via Website

Hello Daniel,

I have solution for your question , follow below steps will surely solve your problem -

  1. Check your date and time settings
  2. Clear the Google Play Store cache
  3. Clear out your Play Store data
  4. Clear data and cache on Google Play Services
  5. Install the latest version of Google Play Services
  6. Reset your Google account on your device
  7. Check your disabled apps
  8. Disable your VPN
  9. Enable Download Manager
  10. Uninstall previous updates
  11. Perform a factory data reset on your smartphone

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