Samsung Galaxy S6 — Marshmallow update problems

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Apr 17, 2016, 4:45:28 AM via Website

The updates gave me no choice about installing. It was either install or ignore. There was no option to say "No thanks" or swipe it away. Reminders kept popping up and I kept ignoring. Then a few days ago, while I was NOT anywhere near my phone, it automatically installed - without my permission.

Now, my phone does not recognize my finger print. Nor will it bring up the keyboard, so I can bypass the fingerprint by using my password. Instead, after 1 attempt at the fingerprint, it displays a message at the bottom of the screen that says "Try again in _ seconds/minutes". I am currently up to a wait time of 60 minutes. What time frame is next???


How do I fix this???

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