Motorola Moto G — Help Me Unlock

  • Replies:3
1
Judy Appleton
  • Forum posts: 2

Apr 7, 2016, 2:27:28 PM via Website

Lost my phone earlier today so locked it with Android Device Manager have now had it returned and have no idea how to unlock it Device Manager does not tell you how am I looking in the wrong place, help if possible PLEASE

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Vladimir S. 18
Vladimir S.
  • Forum posts: 266

Apr 7, 2016, 4:56:23 PM via Website

Phone does not ask you for password?

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1
Judy Appleton
  • Forum posts: 2

Apr 7, 2016, 10:54:29 PM via Website

Screen displays Please return to and the address I entered and call owner, also locked by Android Device Manager. Nothing else.

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8
Christie Rodriguez
  • Forum posts: 70

Oct 10, 2016, 12:58:25 PM via Website

"Pattern" lock or a "Passcode" are types of Security lock for your handset.

You will need your Gmail / Google Account credentials (user name and password) to reset either security lock. If you have set up a security lock on your handset without first setting up a valid Gmail/Google Account you can remember, you will need to perform a external reset to wipe out your handset's memory and start over.

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