"On Another Call" Mistake

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Feb 5, 2016, 4:58:26 AM via Website

I just had a friend call me and they received the notification "user is on another call" (or whatever notification it gives the person) to my friend when in fact I actually wasn't using my phone at all (I was in another room). Has anyone else experienced this before?

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Apr 9, 2016, 4:03:00 AM via Website

Fuck you watsapp, my wife was thinking im talking to anyone else because of this " on another call" when in fact im just doing something!and my phone was away from me.

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Kasun, Ashish Barui and 1 more KasunAshish BaruiAmit M
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May 17, 2016, 1:11:18 AM via Website

I am facing the same issues at times and seriously this can make your life hell .. :'( Any iPhone users? Is it specific to iPhone?

@ fma secsys - i can understand :(

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May 17, 2016, 1:41:16 AM via Website

I am an IPhone user, I sent a ticket to WhatsApp but I had not gotten any answer. If someone has any link to this issue or gets the answer please let us know!!

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May 17, 2016, 3:21:54 AM via Website

IT is weird, whatssap is very popular but this issue is not documented. I have found only two blogs about it. I originally sent a ticket and they told me that it would be a result of my phone was stolen or if I change my device. I told them that I have had the same device for about 2 years. Then, they asked me to send a ticket once the message appears. I got the message yesterday and sent the ticket, but I had not received the answer yet.

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May 17, 2016, 9:47:42 AM via Website

@ David - thanks for sharing the detailed info (cool)

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May 18, 2016, 6:36:32 AM via Website

To all, I am still frustrated. I have not found a link that explain this issue better and I am still had not received the answer from the brand.
Does anyone has a link or information that explain this issue better?

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May 21, 2016, 3:36:28 AM via Website

I got a better answer from support today. They told me that they are aware about the issue. The thechnicians are working on it and they are planning to debugged the system before the next release. Based on their comments, it is an application issue.

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Sep 15, 2016, 6:20:16 AM via Website

Does whats app say "busy in another call" when you are playing online games or watching videos too? i called a friend and it said "busy in another call" but she insisted that she was playing online games. This kept me thinking.

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Oct 25, 2016, 4:05:51 AM via Website

Hey, my gf did the same thing....and we had an argument. So was she telling the truth?

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Nov 27, 2016, 5:07:06 PM via Website

I was calling my Dad for almost an hour & Whatsapp said "On another call". This started a heated argument with my Mother, but he wasn't on the phone at all. He never talks on the phone for more than 5 minutes!

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Dec 9, 2016, 4:14:41 AM via Website

I am having the same issues. Can some one suggest something. I am using the latest version of whatsapp. I was not facing this problem till i was using Iphone 6s, but recently I switched to Iphone 7 and since then this problem has started.

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Apr 30, 2017, 10:50:51 AM via Website

My girl is thinking about breaking up with me for this rit now... it's sad!... :'(

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Jun 3, 2017, 1:22:36 PM via Website

*do you still having the same problem (on another call) while actually you are not ???. It sounds weird to my *

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Jul 15, 2017, 2:58:25 AM via Website

I got same thing! my bf is on another call but when i asked him he say dont do any call , and he will be able to contact whatsapp to know who's the right here. whatsapp gor error or he lie to me? any someone give us way to prove

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Sep 30, 2017, 1:35:59 AM via Website

I have same issues .. Now my missus going to be my wife soon thinks I'm cheating on her. She won't believe me that I'm telling her the truth

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Feb 6, 2018, 7:20:05 AM via Website

My gf use lenovo k8 note .sometime i called her and her phone shows busy on another call while when i called her on her number only not reachable. When i asked her she told that she was working she swears .we have break up also on this issue. So what is the matter.

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Mar 3, 2018, 5:52:48 AM via Website

i just have the same issue like yours, my wife called me and unfortunately i'm falling asleep, so i just left my phone not in OFF condition, but when she called me, her phone showed that i'm on another call, and the dispute are started. Is there any related issues with full memory ?? Can anyone explain about this case ?

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Mar 26, 2018, 4:14:18 AM via Website

:?even I m having d same problem

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Mar 26, 2018, 4:17:12 AM via Website

I had to face d same situation last night ,my man called me n messenger showed I was on other call but I was not attending any call ,these mistakes can make situations worse

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Mar 26, 2018, 5:02:19 AM via Website

No, I have not face this problem yet

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Apr 16, 2018, 1:06:37 PM via Website

Hey all may this help you. My phone is iphone 7 and this thing have just did when I update my ios. I have just get the same problem. But it kindly done after i force to restart my iphone. Just with press power off button+volume down in 10 second. Hopefully help you guys.

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Jun 4, 2018, 7:12:55 AM via Website

people, use your brain. if your partner thinks you are lying then just get in the same room together and recreate the same situation and show them you are not lying.

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Aug 3, 2018, 3:58:18 AM via Website

Hi from my personal experience, my friends used to tell me it shows " on another call" but actually i wouldn't have been in a call at all. Later i realized there was some malware which can hack into WhatsApp and get information. Use an antivirus app it will take care.

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Nov 11, 2018, 7:56:12 PM via Website

Thanks my Allah I have read these comments. We were going to have a breakup because of this shit.

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Nov 13, 2018, 12:32:19 PM via Website

WhatsApp is not completely the problem here. Blame Facebook also!
Awhile ago in a age old business tactic to eliminate their competition Facebook purchased WhatsApp to eliminate their competition! And since then WhatsApp has been having a lot of problems. (To many to count)
Facebook is deliberately making it malfunction so users become frustrated with WhatsApp and will return to using Facebook ! Your calls to WhatsApp customer support are not going to get you any positive results.
As a matter of fact. I recently heard that WhatsApp-facebook is shutting down all of their plus accounts. Blaming it on a third party security breech! Lie!
We are seeing the slow death of WhatsApp, at the hands of Facebook !
R.I.P. WhatsApp
And a heads up, you people should not use profanity on Android Pit. If the editors see it they will delete your post!

— modified on Nov 13, 2018, 12:38:25 PM

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Nov 18, 2018, 12:33:06 PM via Website

please any one help me
... i see my boyfriends number waiting or on another call , and when i ask hum he says no he was not calling any one .. and we fight each time ... how can that be true that he is not on a call ... one of the time he was waiting for around 2 hours it was a time of a football match and he swears he was not on a phone call !! any one help me .. should i believe him is that possible !

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Nov 18, 2018, 12:37:57 PM via Website

is that also for normal phone calls !! my boyfriends phone give me call is waiting but he says he was not talking on his phone .. please if you know where is the truth tell me ...we may breake up because i keep fight every time i find him waiting or on another call

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Nov 18, 2018, 1:26:05 PM via Website

Verina Magdy
You should read the other post hear more carefully especially my previous post.
Don't break up with your boyfriend because of this! He just might be telling you the truth!

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Apr 6, 2019, 2:38:08 AM via Website

Hey,

i also face this problem my girl whats app is showing another call. When i asked her she replied immediately that she was not. whether i should rely her or leave her. Because we guys are getting married in 6 months.

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May 2, 2019, 6:57:10 AM via Website

Hey,

I'm having the same issues with my girlfriend. It's probably an application issue.

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May 8, 2019, 8:28:38 PM via Website

I was not on call but my WhatsApp shows that I was on another call.

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May 11, 2019, 7:59:03 PM via Website

I had same problem. My bf called me, but he told me that im on another call. But IN FACT i didn't calling anyone. I just falling asleep, and my phone was online too. Why this happened?

— modified on May 11, 2019, 8:16:00 PM

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May 30, 2019, 10:23:02 PM via Website

My bf just broke up with me just because of this stupid in an other call notification 😭💔

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Jun 2, 2019, 5:50:40 AM via Website

Even i am facing the same problem don't wry its an application error only

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Jul 19, 2019, 1:42:00 PM via Website

Fuck you watsapp, my wife was thinking im talking to anyone else because of this " on another call" when in fact im just doing something!and my phone was away from me.
Anyone help me about what was the issue actually. What reasons are there that WhatsApp shows me on another call, although I am neither using the application nor the phone as such. I don't know enough about WhatsApp to explain this to my wife think wrong because I'm showing on another call..
help me

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Jul 28, 2019, 6:59:07 AM via Website

I had a same issue, my gf was trying to call me for an hour and it was keep showing ”on another call, although I wasn't with any call. We had an the argument over this, it's hard to believe for anyone but trying my best to do so. How can such popular App have this kind of issue really disappointed with WhatsApp

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Sep 4, 2019, 12:33:23 AM via Website

So regarding your comment in 2016 and its now 2019. Does it really matter if your partner is talkong to another person without your knowledge?
Are you so insecure that you feel she may be cheating on you around every corner.
Even if she was cheating on you. That tells you that your relationship ks broken and its time to move on.
Regarding whatsapp on call notifaction when trying to contact someone
It is still happaning in 2019, which begs the question. What is whatsapp playing at.
Some sort of back door?

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Sep 4, 2019, 6:07:29 AM via Website

Just stay away from Iphone and whatsapp (and facebook while you are at it) and your life will improve

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Sep 9, 2019, 10:28:01 AM via Website

Same issue.. When i was calling my husband.. While he was playing online game

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Sep 9, 2019, 12:48:49 PM via Website

yes, I am having a similar issue

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Sep 23, 2019, 1:59:20 PM via Website

Dear whatsaap,
I am facing the same issue. My app shows on another call while I am not. Kindly tell me the solution. Help required!

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Oct 15, 2019, 9:15:36 AM via Website

I had the same issue, I called my GF, whatsapp said the user is on another call, I messaged her, she called me back just right away, I asked her if she was on another call, she said No. I was so much confused, we are getting marrying, thanks I have found this forum, so other people are having these bug issues too. I am very much relieved now. Whatsapp should fix this issue asap.
Members keep updating about this issue.

— modified on Oct 15, 2019, 9:17:13 AM

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