Samsung Galaxy S5 — HELP! Computer won't recognize my device

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  1
Allison Williams
  • Forum posts: 1

Jan 19, 2016, 6:46:05 AM via Website

Okay, so for the past three days I have been trying to get my phone to sync w/ my laptop so I can transfer my music. The problem is: my HP laptop will not recognize my S5. When I plug in my USB and connect the two, the only notification that I get is that it is charging. That's all. I've tried different option such as rebooting my laptop, restoring my laptop...rebooting my phone, factory reset my phone....different codes, wish and a prayer...nothing. Please, if anyone have any helpful tips on what I should, drop something in the comment section.

Sincerely,
Lonely without Music

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  19
nilofar shaikh
  • Forum posts: 583

Jan 19, 2016, 7:19:03 AM via Website

When you connect your phone to HP laptop, there will a notification in your phone. Touch the USB connection notification. Touch and select Media device (MTP). If you dont get any notification, then update here with your more query.

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