My mobile's front camera palm sensor is not working after updating to Android Version 5.0.2

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  • Forum posts: 1

Aug 30, 2015, 5:10:21 AM via Website


3 days ago I updated my mobile's (Samsung Galaxy A5) Android version from 4.4.4 to version 5.0.2. Everything working perfectly now. But my front camera's hand palm sensor is not working. Even I can't see any hand palm view option in my camera setting. But that feature was really nice. Now I want to get back hand palm sensor feature. What should I do except factory restore??
Please help me to find an appropriate way to get back.


  • Forum posts: 1

Sep 9, 2015, 5:24:41 AM via Website

I had same problem...and I restored Camera settings.

Even I would like to have better options than that...!

  • Forum posts: 1

Oct 27, 2016, 10:56:00 AM via Website

Please open camera, and go to settings, select all options (...) , finally select Reset Settings

Now the problem is solved..

Thank you

  • Forum posts: 1

Jul 30, 2017, 10:10:58 AM via Website

Shajahan Parambath, Thanks for the solution.I lobe u!!😍

  • Forum posts: 1

Oct 27, 2018, 10:56:33 AM via Website

This is not working for me. Can you please suggest other way.

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  • Forum posts: 822

Oct 27, 2018, 5:24:07 PM via Website

Try this!
Back up your pictures (if any)
Go to your camera app , clear ALL data.
Then reset your settings on your camera.