Samsung Galaxy S4 — s4 update problems

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1
Paul Burniston
  • Forum posts: 1

Jun 19, 2015, 11:43:58 PM via Website

My galaxy s4 has just done the recent update of lollipop 5.01 and since it's been installed basically I don't have a phone it keeps shutting itself on and off freezing and lost the touch wiz so can't delete or add anything could anyone help me before I literally smash my phone up its getting me that mad

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Vladimir S. 18
Vladimir S.
  • Forum posts: 266

Jan 31, 2016, 11:03:59 PM via Website

After update it's recommended to reset your phone to Factory Settings and instal all apps again. Be sure you have backups of your data/contacts before resetting.

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