Google Nexus 7 — tablet not proceeding beyond. the Google logo

  • Replies:2
  • Forum posts: 1

Mar 8, 2015, 2:07:56 AM via Website

My nexus 7 tablet got stuck /froze last night and since then whenever I try to switch it on, only the Google logo seems to appear and not proceed any further. Please help me. Thanking you

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Mar 8, 2015, 3:18:27 AM via Website

Well, @Ajay I am afraid over here but this gives me a feel that you have messed up with your device may be you should try performing a Hard reset via recovery menu (It will wipe all user data and firmware settings, but yes contents over your SD card will remain intact)

Steps to Hard Reset Nexus7:

  1. Turn the tablet off by pressing power button.
  2. Once the tablet is switched off, Press and hold the Power key and the Volume Down key.
  3. Now over the menu use the volume button to scroll down to Recovery.
  4. Now Select it by pressing the power key.
  5. You'll see the Android pop up, then while holding down Power, press Volume Up.
  6. Use the volume keys to scroll to "Wipe Data/Factory Reset" and press Power to select it.
  7. Scroll down to "Yes - Erase All User Data" and press Power to select it.

All done, now Hard Resetting is complete !! Wait for the device to Reboot check if now you are able yo use your device. :)

  • Forum posts: 1

Apr 7, 2015, 12:42:47 PM via Website

I have tried the above about 6 times now and cleared cache and still boot loops after latest update the logo appears then the swirling colours then it updates the 99 apps and then shuts down. Any ideas on this one.