LG G2 — All Volumes Go To Zero

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Feb 18, 2015, 11:19:38 AM via Website

This phone is driving me crazy!! Every time I turn off the display, all of the volumes go to ZERO !! I miss calls\texts and it's driving me insane !! I also don't understand why it shows a music track playing when I turn the screen on ! I have about 300 songs on it, but how do I get it to stop showing that when I turn on the display ?? I can live with that, but the volume thing is driving me insane. Just started doing it after i installed the new update, I think. How can I remove\back out of that update ?? Someone -- PLEASE HELP